Jump to content


  • Tweets

  • Posts

    • Hey there, as the plane went tech you are entitled to the £520 x2 compensation under EC261. This is a clear cut case. Just claim straight with Virgin. However you are not entitled to a full refund, since you were eventually flown to the final destination; of course that second flight should have been totally free of charge; if not you must bill Virgin for it. Your mum+sis are also entitled to full reimbursment of taxis to and from the hotel, as well as meals+refreshments that they had for the entire duration of the unexpected stop, including both at the hotel and airport. (Just stay reasonable: no claiming for 49 pina coladas at the beach bar) Was their luggage returned to them during the unexpected stop? If not they may also claim for any toiletries and clothing that they had to purchase during the night stop. I understand the hotel has already been paid for, just don't forget the rest. Hopefully they have kept the receipts. Otherwise bank statements should do the trick. You need to claim for this in addition of the £1040 Other than the above there is no statutory compensation due for missing out on 1.5days of holiday. You could however talk to someone at customer service and make a polite request to extend your stay by another couple days and see if they will do it for you free of charge (providing they have space). Or if not, you could possibly get some token gesture of money back or voucher off your next holiday. It's worth trying. That you paid £700 for a name change is unfortunate but it's completely unrelated to the situation at hand. Above all I hope they don't worry too much about this mishap, and make the most of their holiday. Compensation is practically guaranteedwhen they are back. Just tell them to save all receipts they have and don't worry about the rest until they're back!
    • thats not a delay thats just standard processing.   it has to be 2+ months for it to be a delay
    • Yes will do thanks Dave, I wonder what will happen at the preliminary hearing no idea what they will ask I assumed once I sent the proof they asked for about my sons condition that I would have just  been given the go ahead to be Litigation friend
    • First the judge will rule on you representing your son, which will be a doddle. After that the full hearing date will be fixed, with WSs exchanged 14 days before. So for the moment just concentrate on getting the right to represent your son.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Debt spiral due to account charges :s


eonone
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6601 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

 

Im looking for a little advice as for the past 7-8 months I have been struggling with debt. Mainly due to spreading finances to thinly but also due to Llyods TSB bank charges. Basically I have been in a spiral of paying the charges one month which doesnt leave me enough to pay bills etc and therefore paying charges the following month :s I tried cancelling direct debits and paying them when I had the cash to stop the £35 returned dd charges, but this only meant I missed payments and have occured a default with Black Horse (pay monthly on sofa) a default with my credit card - Mastercard, and a summons for Council tax.

 

I have phone the bank a few times asking them to step the penalties at least so I can get out of this vicious circle but they always tell me they cannot help and offer me a 'Refinancing loan' (what is this exactly?) which encompasses my overdraft (£2500) and my credit card (£5000) but they will not touch the penalties...

 

What advice can u give me to stop the circle?

Link to post
Share on other sites

eonone,

 

Welcome to the forum, you are in the right place.

 

Do not despair, you are among friends, many of whom know exactly what you have been experiencing because they have been through the same.

 

Read the FAQ's and as many of these threads as you can. If you are starting from scratch, it will take at least a couple of days to take it in but it is time well invested.

 

By following the step-by-step process you will be able to claim and recover what the bank has unlawfully taken from you. You can also demand associated defaults be removed from the credit register.

 

There is a letter in one of Spiceskull's Lloyds threads that should help to discourage charging while you make your claim.

 

Hope this helps,

  • Haha 1

Regards,

Bean

Lloyds TSB - 27/11/06 - £6377 paidrest with FOS

 

SETTLED

Cap One - 6/10/06 - £875

Lloyds TSB (MC) - 20/10/06 (BY DEF) £372

Hitachi Cap - Nov. 06 - £207

Citi Cards - 28/12//06 - £220

Monument - 23/1/07 - £889

Barclaycard (Mrs. Bean) - 19/2/07 £376

Opinions / advice of Bean are independent, informal, without prejudice, without liability, not CAG endorsed. If in doubt, ask a qualified professional.

Link to post
Share on other sites

Banks have previously claimed that there charges don't do this, but I beg to differ. Charges because of charges is all too common, and I was stuck in the same viscious circle for too long.

 

You might wish to 'walk away' from the existing account - that is, to open another account, even a Basic account and move any income into it asap. This protects the money you have, and you then decide who gets what, on a fair percentage basis.

 

This has the effect of starting from scratch - going back to £0 as your norm, rather than say -£2500 (overdrawn).

 

In effect it's the same thing I did, although slightly less overdrawn at the time. The basic account will not have an overdraft facility, so you can only do whatever is possible with the money you have, not theirs. It was the best move I ever made financially, going back to cash to pay for many things really does bring home it's true value.

 

You can still use DD's and S/O's and make online instant payments etc for other bills. I'm with HSBC on their Basic Account.

 

I wouldn't initially recommend a loan, since you will be paying interest on the repayment of charges that they have unlawfully imposed on you in the first place - why should you pay twice?

 

Move away, offer a repayment based only on the amount you truly owe (i.e. not the charges) and tell them the remainder is in dispute.

 

Start the process of finding out what you have been charged over the past 6 years by completing the DPA request - and have a really thorough read of the FAQ section

 

You can also speak, for free, to trained debt counsellors at the CCCS

 

Freephone 0800 138 1111

 

If you want further advice on the repayment of debts, please let me know.

 

Good luck

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

Link to post
Share on other sites

Any other ideas?

 

Im mostly worrying about if I attempt to get my penalties back (of which must go into the 1000 pound mark) that they will close my account and I will be left having to pay 5000 credit card and 2500 overdraft in one go.

 

Also Im a bit concerned that I cannot see ANY LLoyds TSB mentioned anywhere in the settled accounts section of this forum, do they play hardball or something?

Link to post
Share on other sites

Suggest you search for 'retaliatory action' on this site,

Regards,

Bean

Lloyds TSB - 27/11/06 - £6377 paidrest with FOS

 

SETTLED

Cap One - 6/10/06 - £875

Lloyds TSB (MC) - 20/10/06 (BY DEF) £372

Hitachi Cap - Nov. 06 - £207

Citi Cards - 28/12//06 - £220

Monument - 23/1/07 - £889

Barclaycard (Mrs. Bean) - 19/2/07 £376

Opinions / advice of Bean are independent, informal, without prejudice, without liability, not CAG endorsed. If in doubt, ask a qualified professional.

Link to post
Share on other sites

Another question...I intend to send the dpa letter to Lloyds to find out exaclty what has been charged to me (approx 2500)

 

However having a 2500 overdraft, could this mean that the possible payback will be soaked up by the overdraft in my account?

Link to post
Share on other sites

Reading posts on this site from those who have reached a settlement suggests that a settlement sum is paid directly (presumably by some form of electronic transfer) into the account in question.

 

If this is correct, your overdraft would be reduced by the settlement sum.

 

IF matters proceed as they should, and retaliatory action is not a factor (though there is by no means a guarantee that retaliatory action will not occur) you should technically have the same facilities after your claim as before it.

 

Personally, I would look to reduce my liabilities as quickly as possible to an organisation that had caused me so much anguish, but I appreciate that circumstances and other priorities may not mean this ideal is possible.

Regards,

Bean

Lloyds TSB - 27/11/06 - £6377 paidrest with FOS

 

SETTLED

Cap One - 6/10/06 - £875

Lloyds TSB (MC) - 20/10/06 (BY DEF) £372

Hitachi Cap - Nov. 06 - £207

Citi Cards - 28/12//06 - £220

Monument - 23/1/07 - £889

Barclaycard (Mrs. Bean) - 19/2/07 £376

Opinions / advice of Bean are independent, informal, without prejudice, without liability, not CAG endorsed. If in doubt, ask a qualified professional.

Link to post
Share on other sites

I'm in a similar position- but am taking it as an opportunity to get out of debt :-) You're going to have to pay it back one day- think of it as one less debt leaching from your income every month......

"Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it's the only thing that ever has."- Margret Mead

Link to post
Share on other sites

Yes I see what you mean...Also since I have a Mastercard with Lloyds TSB does this mean that I will need to include it with the claim on my current account or is it a seperate issue? Im guessing the latter...

 

Also is my Mastercard at risk when going forward with my current account claim as its maxed out at 5000 pound at the moment, and I dont want to risk them saying "we want to full amount back in 31 days or something"

 

Possible?

Link to post
Share on other sites

You would need to keep those separate as claims.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

Link to post
Share on other sites

In one DPA request, you can request data for all accounts held with one organisation. You pay a statutory maximum fee of £10 - so, for example, you could obtain information on your Lloyds TSB current account and your Lloyds TSB MasterCard by sending only one DPA request and only one cheque (or authorisation) for £10. Whether the organisation chooses to take your £10 offer is for them to decide.

 

When you have received your information you can decide which claims you wish to pursue. If you decide not to pursue them at the same time, the information will help you decide which to tackle first. Claims for different accounts must be made separately.

 

Hope this helps,

Regards,

Bean

Lloyds TSB - 27/11/06 - £6377 paidrest with FOS

 

SETTLED

Cap One - 6/10/06 - £875

Lloyds TSB (MC) - 20/10/06 (BY DEF) £372

Hitachi Cap - Nov. 06 - £207

Citi Cards - 28/12//06 - £220

Monument - 23/1/07 - £889

Barclaycard (Mrs. Bean) - 19/2/07 £376

Opinions / advice of Bean are independent, informal, without prejudice, without liability, not CAG endorsed. If in doubt, ask a qualified professional.

Link to post
Share on other sites

  • 12 years later...

This topic was closed on 10 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6601 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...