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CJD v Halifax


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Definately give them a call, I did and got them 7 days later (about 30days in total after sending off original SAR).

 

A gently nudge never hurt anybody!!!! Failing that send an email to [email protected], she is senior customer services lady

 

I sent my prelim letter off on 6th March, received by them on the 7th March, 9 days to go before I send off my LBA....the monkeys owe me £1300.

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Still no statements :(

 

I'm now on about day 50! I've issued a reminder letter, e-mail and also made 3 phone calls - they keep telling me that the statements are on their way but they never seem to get here!

 

Can anyone advise me on what to do next?

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Good luck CJD, I posted my claim for £1353 11 days ago and on Friday received a standard letter telling me that they were sorry to hear that I was unhappy.... and that they had 8 weeks to respond.

 

Further to the advice and from what i have read, that is complete rubbish! And I look forward to sending my LBA come Wednesday this week, unless of course they offer full reimbursement before then!!

 

Regards

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