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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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thenanny v HSBC!! ***WON***


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Hi,, nanny. after I pressed for judgement I got "judgement pending" I rang mcol.. They told me that dg then had another 24 hours to put in a defense,,, and guess what they did... as crusher says,, best thing as dg will delay delay delay . once they put in defense your claim will be transferred to your local court.. you'll then receive a letter telling you which court and whether an aq has been dispensed with or not!

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seems to me they just delay delay delay whatever happens. I havn't seen any wins by default yet so I don't know if you would get your money any quicker that way.

 

I can't believe how long mine is taking, filed in early feb and court date now set for 20th JUNE! Sent 2 nudging letters (10 days apart) and still heard ZILCH!!

 

Feels like forever especialy with holiday in 3 weeks time. I will have to ask them for a loan until I get paid back my charges!

:mad: :mad: :mad::)

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EEekkk they've filed a defence. Says I wil hear in due course what happens next.

 

God does this mean its going to take absoloutely AGES now! ???

 

j

lol!

the prophet speaks!

 

yep, I am afraid it might be a while before you get your money. They like to string it out, to delay. This is because they want you to give up.

 

Stick it out, you will win, every penny! :-D

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Ok... story so far, its now a week since MCOL deadline was up and the court filed a Defense at the last minute.

 

I havent heard anything as yet, whether I'm to have an AQ or what court it will be at???? Should I have heard by now or am I being too impatient?

 

I have read the New..after 28days file so I'm eagerly awaiting to see if I have to go thro AQ or get a court bundle ready.

 

JO

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Hi Jo, i'm in the same boat as you. It's been 5 days since the mcol deadline and i've not heardanything either. I just want something from the court so I can start to send the nudge letters.....I hate waiting!!!!:o

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give mcol a ring tomorrow and explain that the 28 days is up, they have defended, and are you to expect any paperwork in the post.

0845 6015 935 (northampton court).

 

you could also contact dg telling them that you notice that they have defended - ask if they've received your breakdown of charges and what's happening?

0121 455 2109 (Paul)

0121 455 2111 (Debbie)

0121 455 2701 (Rachel)

0121 455 2196 (Kate)

0121 455 2206 (Alan)

Fax 0121 455 2150

 

the word 'backlog' springs to mind!!!

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If i've been helpful in any way....then tip my scales over there!

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EEEeeeeeekkkk

 

Got letter today from Courts stating that it will be heard at Blackpool Court near to me, but no date on it, so dont know when it will be.

 

They've also dispensed wth the AQ! Huurraaayyyyyy.

 

Jo

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ring blackpool court and find out the date - then give dg a little nudge to see when you can expect payment!!

If i've been helpful in any way....then tip my scales over there!

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  • 2 weeks later...

Ok, I've been a little busy so hadnt got round to contacting DG to gee it up a bit.

 

I still havent heard from the Blackpool Courts as to a set date but will ring them tomorrow, once I have taken the broom out of my back side,lol :rolleyes:

 

I'm preparing the 1st nudge letter to DG at the mo, do I send a letter to the courts also if I'm sending one to DG, with a copy of charges breakdown in???

 

I was a bit shocked today to learn that Loyds TSB won a case!! Thought they had to verify what each charge truly cost them?? Can anyone enlighten me.

 

JC

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  • 3 weeks later...

Arrghhhhhhh

 

Got two letters from the courts today saying that one will be heard on 18th July at 12pm and the other will be heard on 17th Aug at 2pm.

 

Now starting to crap myself!!!

 

I have sent the first nudge to DG and I'm sending the 2nd today.

 

Is there anything else I should be doing?

 

Feeling quite anxious about it now, it'll just be my luck i'll end up in court and told I'm not getting any money.

 

Jo xx

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  • 2 weeks later...

Ok the time limit after sending DG my 2nd nudge is up and still no response from them.

 

Starting to crap myself now and need arse clenching lessons off Pete! :o

 

My court date isnt until July 18th, will they make me wait until then for a strike?

 

Arrrgghhhhhhhhhhhh give me my money!!!!!!!!!!!!!

 

jo

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