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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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thenanny v HSBC!! ***WON***


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  • 2 weeks later...
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am i right in thinking you are talking about another claim you might do involving older charges - because this claimthat you've got going now, once filed, you should leave as is unless it's really a big mistake -

i think you mean you might claim again, yes?

is your breakdown all done and saved for this claim?

 

if you are going further back - you could put them on a s/s and use today's date - to get a general idea of what is owed - but as pd rightly says - when you are actually getting ready to file - you would do it for the filing date to get a spot on number.

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OOoohhh thank god for that

 

Just read your post, very detailed lattie hun, you really know your stuff!

 

Its a good job we have someone like you on this site. Were you an employee of the bank or something??

 

Thankx again for all the info. Getting a tad excited now at prospect of thousands of pounds coming my way!

 

Jo x:p

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jo, up until i claimed back 2,280 pounds for my son last summer - i never knew any of this lba,aq,mcol,spreadsheet, absolutely nothing - it's all what i call regurgitated info - i'm just a helpful little old lady and i like watching you all get your money back - when they say it's all here on the site - it's true - that's where i got all of it! but thanks, and good luck!

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  • 2 weeks later...

OOoooohhhhh starting to feel jittery now.

 

MCOL is up on wednesday! Not heard a thing as yet.....will there be anything in the post tomorrow??

 

Keep thinking this isnt going to be as straightforward as simply paying me my £8363 back (from 2 accounts!). Feeling quite sick at the thought and that I'll be plastered all over the newspapers or something.

 

I know everyone else has probably felt like this too, doesnt make it any easier tho.

 

All my family is using me as a testing ground...well if they pay Jo up they'll definatley pay us up! Nice family hey!!

 

ewewwwww 3 days to go!

 

Jo :eek:

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Hi, in my experience (and everyone elses by the look of things) i wouldnt pay much attention to ANY deadlines as it sems dg can file as and when they please including defence and aq (for those that are still getting them) as a general rule of thumb they will file a defence at the last minute (b'stards) after which mcol wont let you do anything further as it will then be transfered to your local court. after which an aq might be sent (altho it seems like im the only one lately that had to file an aq :( ) then (in my case) after the time has run out for them to file, and just when you think you will win by default they file (again as and when THEY please it seems)

BUT the good news is you will win and you will get your money back (or so im led to believe - im getting seriously peed of now with their delaying tactics i seriously feel like adding another £1000 in damages to my claim and saying if you dont like it ill see you in court)

  • Preliminary letter sent 15/01/2007 received 16/01/2007 :cool:
  • LBA sent 29/01/2007 received 30/01/2007 8-)
  • Mcol filed on 12/02/2007 8-) acknowledged 14/02/2007

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Thanks Lattie,

 

Was feeling a bit low about it all and nervous but since reading PO's postings I feel excited now.

 

I've read all about the new AQ things. Did that the other week. They must be sooooo inundated from this site, DG better take on some extra staff I think ;)

 

love Jo

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Where as the likes of you and I stick to the time limits to the second it seems like dg can do what they want when they want. you mat get a chance to click the judgement by default button but I have not seen any others recently. They will probably defend at the last minute as usual. Keep checking the status on line. Good luck. And I hope your not feeling di.. sorry i mean sick anymore! Lol:D

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Yes they could well defend that late. And I am sure I have read somewhere that they have been given extra time to defend but lattie, netty, castlebest or one of the other genius' on this site will be able to tell you more. Just sit tight for the time being and see what happens.

You are in a bad way, feeling d.. sorry, sick, and about to wet yourself! Could get very messy at your house today! LOL:lol:

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So just to recap, I cant press the judgement button until after 5pm today?

 

OOOhhhhh this is sooo exciting. As if my life wasnt exciting enough! Had a letter this morning to say I'd qualified for an all-epenses paid long weekend trip to Cannes with the company!!

 

Bring it on! need the money to go along with the trip now :p

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It actually isnt the best thing to go for judgement, this will just mean an application for a stay, delay delay delay.... we know how good these lot are at that.

It is much better, and would be quicker for you if you can pursuade them to pop in a defense.

If you dont get a defense put in (which they normally do at the very very very last nanosecond possible) give 'em a quick ring... gee 'em up a bit :-D

 

feel dick, its mcol day today. The bank has until today to pay up?

lol
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