Castlebest Vs HSBC**WON**

[Castlebest]

Bumped yours too

[pinkduchess]

I just noticed - thanx

[nettyg]

why are we here at 'stupid o clock'?? lol

[Castlebest]

well you just got back from the pub cuz you had two settlements Netty

[nettyg]

one and a half!!! one almighty row with a paul berry at leeds - trying to tell me that they don't pay by cheque lol.... told him to look into my account - he came back choking when he realised they'd already placed a 6 grand cheque my way lol. i'm expecting another cheque for £305 by next thursdays post at the latest. god help the poor boy if it''s not there hahhaaha

[Castlebest]

Really laffin, nice one Netty so much for the HSBC "we win every time" indoctrination they get

[nettyg]

well i suppose hsbc have dreams too hahahaaha

[givememymoney]

Netty I hope you rip his nuts off if you don't get the cheque. The poor employees really have no idea what is going on in the real world I almost feel sorry for them but only almost.

[nettyg]

thing is... i think the guys who answer the phones (not call centres in banglahore) actually DO know what's going on. i know a few peeps who work for them still, and they are claiming their own charges back lol.

hsbc as an employer are disgraceful to work for. and i'm speaking from experience on that one!

[givememymoney]

Yeah I know about how they treat their employees as my wife used to work for them too. I am certain that most of the HSBC employees have some understanding of what is going on but it is tainted by propaganda from higher up. Hence why I was accused of stealing by one of the people in the call centre!!!!!

[lateralus]

pete,

have you seen the thread by bookworm advising sending the draft direction anyway. on my maybe no aq thread - giveme..has put it in a format - see what you think - do you think it needs anything more at top or bottom or a cover note - need someone with more experience looking at court stuff than i have. maybe ok as it is. check it please?!

[Castlebest]

Lattie, bookie had checked it by the time I got here its brill as ever

 

pete

[Castlebest]

Well the Easter Bunny has been to my house a day early and dropped a full offer through my door which has surprised me a little, no haggling just here’s all your money now go away and don’t tell anyone we did this as if I would tell anyone .

Needless to say I’ve crossed this bit out and the letter accepting the offer will be in tonight’s post back to them together with my preliminary letter for the charges they have deducted since the 7rh March.

So that’s how easy it is, do the figures, stick to the plan and get your money back.

pete

[lateralus]

i can't believe that! you sure it isn't a late april fool's joke?

that was way too easy - not even defended yet is it?

and it's everything - court filing, interest, the lot?

i'm staggered!

 

make sure the acceptance doesn't preclude you from any other claims - just within no more for those particular charges.

[lateralus]

[

oops too late, I filed my claim, my money will be out of your pocket and back in my pocket by the 10th of April (give or take a few days) let me know your findings then.

 

pete

 

from your lips to god's ears - apparently!

[Castlebest]

Yep every penny, they were due to defend on the 10th so maybe they have realised they are just wasting their own money once the claim has been filed with the court, then again the backlog must be huge and growing, maybe they are a bit worried with that amount of claims they will start to drop the ball and run the costs up even more.

 

pete

[Castlebest]

Really laffin, was a close run thing though

pete

[lateralus]

allow me to be the first:

 

congratulations -

you deserve every last penny of it!!!!!

[Castlebest]

Aww Thanks Lattie and a huge thank you to everyone who has pointed me in the right direction and made me chuckle while I have been here typing way too late into the night.

pete

[givememymoney]

Fantastic news Pete really pleased for you go buy some chocolate to celebrate!!!

 

:D

 

Not sure I would send the second prelim with the acceptance though you don't wanna give them a reason to delay things further.

[tomcody]

Well done Pete! Blimey full offer before they'd issued defense! Good on you. Maybe my cheque will be here soon!

[dannygr27]

congrats

they must of realised that they were fighting a losing battle with you lol

lets hope they keep this up and pay up quickly with your second claim

 

Best of luck

 

Sam

[lateralus]

how about a nicely worded letter indicating they could save themselves a lot of bother if they would include xxxx - (with a little mini breakdown of course) in with the money -

doesn't hurt to ask - i don't think it would delay things.

[Castlebest]

Well I was going to add I would keep quiet if they paid me a bit more (oops too late )

On the other hand no this is way too much fun I think I will write to Uncle Colin again

pete

[Castlebest]

Ok how does this look;

 

xxxxxxxxxx –v- HSBC Bank plc

Claim No: xxxxxxxxxxxx

Date Issued: xxxxxxxxxx

Your Ref: xxxxxxxxxxx

 

I acknowledge receipt of your letter dated xx/xx/xx detailing your settlement offer of £xxxx.xx. This offer appears to be the full amount of my claim as submitted to the MCOL system at Northampton county court on the xx/xx/xx, unfortunately it does not take into consideration the additional interest due at £0.xx per day that was detailed in my claim particulars.

 

Assuming the money could be paid into my account by the xx/xx/xx this would increase the value by xx days x £ 0.xx per day = £ xx.xx a total value of £ xxxx.xx

 

I would be willing to accept this above noted value as full and final settlement only for this claim of bank charges made on my account number xxxxxxxx in the period xx/xx/xx to xx/xx/xx. I would further agree not to make any other claims relating to these charges but feel I must reserve the right in relation to any further issues that may arise associated with my account and to make any further claims necessary to gain recompense for actions of your client that may be considered unlawful under common law or in violation of the Unfair Terms in Consumer Contracts Regulations 1999 or Unfair Contract Terms Act 1977.

 

I will be willing to withdraw my claim upon receipt of unconditional full settlement of this claim. The settlement monies should be deposited in my account number xxxxxxx. Failure to adhere to these conditions would result in me continuing my claim with the county court.

 

I am also not prepared to agree to any confidentially clauses you try to impose, unless of course your client wishes to make an offer of due consideration in addition to the amount of £xxx.xx, in order to be afforded this privilege by me.

 

I trust that you will find these arrangements will prove acceptable.

 

 

Yours sincerely,

Maybe petty but the interest since I filed is a tank of petrol

pete