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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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The NHS is ageist and refuses to help


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What can I do?

 

Firstly...

At 33 I was told by a private dentist that I need to have braces on my teeth with surgery at a cost of around £10,000. Of course there is no way I can pay for that EVER!

 

I was also told that I am not covered on the NHS because of my age. This means that my teeth and mouth will continue to deteriorate probably ending up with me in much pain, losing most of my teeth and ending up with a fake mouth (all of which can be treated right now).

 

What can I do???

 

 

Secondly...

There is a big chance that I may have Aspergers Syndrome. My doctor is in agreement and is investigating.

 

Again, this has only come to light recently (as in not when I was a child). The NHS will not take me to get a formal diagnosis and I can not afford to do this privatley (a minimum of aroung £150 to get diagnosed with a clinical psycologist) and the National Autistic Society can not really help beyond what they already have (they just advise).

 

What can I do?

 

 

Both these 'conditions' affect me now and have for many years. At 35 years old the NHS has turned their back on me BECAUSE I am 35. My teeth can be fixed now and I can get the right help for my 'potential' Aspergers NOW. But they NHS say no!

 

What can I do?

The following was done on behalf of my mother:

First letter send 20th April 2006. Reply recieved 22nd April 2006.

Second letter sent 24th April 2006. Reply recieved 26th April 2006.

Accepted at small claims court.

Defendant filed an acknowledgment of service on 25th July 2006.

Allocation Questionaire recieved 16th August 2006.

Court date set for 22nd February 2007.

12th FEBRUARY 2007 SETTLED IN FULL! :D

4th April 2007 - Court orders Lloyds to pay costs. :D:D

23rd April - Bank pays costs :grin::grin::grin:

 

This claim took a total of 298 days to reach settlement. Further charges were taken, an email was sent to Lloyds, at the conclusion of this 1st claim and settled in full in only 16 days.

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ps.

 

If anyone has some good advice, please over explain. This will help me understand thanks

The following was done on behalf of my mother:

First letter send 20th April 2006. Reply recieved 22nd April 2006.

Second letter sent 24th April 2006. Reply recieved 26th April 2006.

Accepted at small claims court.

Defendant filed an acknowledgment of service on 25th July 2006.

Allocation Questionaire recieved 16th August 2006.

Court date set for 22nd February 2007.

12th FEBRUARY 2007 SETTLED IN FULL! :D

4th April 2007 - Court orders Lloyds to pay costs. :D:D

23rd April - Bank pays costs :grin::grin::grin:

 

This claim took a total of 298 days to reach settlement. Further charges were taken, an email was sent to Lloyds, at the conclusion of this 1st claim and settled in full in only 16 days.

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  • 3 months later...

Secondly...

There is a big chance that I may have Aspergers Syndrome. My doctor is in agreement and is investigating.

 

Again, this has only come to light recently (as in not when I was a child). The NHS will not take me to get a formal diagnosis and I can not afford to do this privatley (a minimum of aroung £150 to get diagnosed with a clinical psycologist) and the National Autistic Society can not really help beyond what they already have (they just advise).

 

What can I do?

 

I can't help with the teeth problem, but I can offer some advice on the AS problem.

 

I've just been diagnosed with Asperger's at the tender age of 47. It was first noticed in me (after a lifetime of visits to psychologists and psychiatrists) about 3 years ago by my then girlfriend.

 

I went to my GP and told her. I explained my symptoms etc and she agreed that there was a possibility.

 

She referred me to the local psychology department. I had to wait 2.5 years as there was only one assessor and various other NHS excuses. But then I received an appointment. I saw a very nice psychologist who gave me 6 1 hour assessments. At the end he confirmed the diagnosis.

 

The upshot being that whoever told you that you can't be diagnosed under the NHS is talking BS.

 

Go back to your GP and ask to be referred for assessment. They can't say no.

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2.5 year... OMG!

 

My GP did try to refer me on the NHS but he was told no. He is still following another lead up for me but this will take a while.

 

Patience is not a strong asset of mine lol.... but i wait... and wait...

 

Since persuing this I find that I constantly analyse myself. My thoughts, actions, manerisms... and compare them to everybody else. Is it AS or do normal people do/think/say like I just did?

 

Its so frustrating waiting - Am I normal or not?

 

Thanks for the advice :)

The following was done on behalf of my mother:

First letter send 20th April 2006. Reply recieved 22nd April 2006.

Second letter sent 24th April 2006. Reply recieved 26th April 2006.

Accepted at small claims court.

Defendant filed an acknowledgment of service on 25th July 2006.

Allocation Questionaire recieved 16th August 2006.

Court date set for 22nd February 2007.

12th FEBRUARY 2007 SETTLED IN FULL! :D

4th April 2007 - Court orders Lloyds to pay costs. :D:D

23rd April - Bank pays costs :grin::grin::grin:

 

This claim took a total of 298 days to reach settlement. Further charges were taken, an email was sent to Lloyds, at the conclusion of this 1st claim and settled in full in only 16 days.

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It seems to be occurring again and again. People are told that services are not available to them, only to find that other people (sometimes in other PCT areas) are able to access these services on the NHS.

 

I myself am beginning a fight for an operation which a consultant has said would be incredibly beneficial to my health, but my primary care trust(PCT) may refuse to fund.

 

If you can get a referral from your GP, try also contacting the PALS service at the PCT- they all have them!- who can help find out where the PCT has provision for the necessary service.

 

What I have learned in the last two years is that fighting, hassling and generally making a nuisance of yourself by phoning, writing, emailing until they will give you what you want- These are the only way to get the treatment you require from a PCT.

 

As a friend of mine said, "The squeaky door gets oiled first. "

 

So try squeaking!

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Call Serve- CCA 14/08/08

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Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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2.5 year... OMG!

 

I was more concerned about a negative diagnosis than I was about the wait. It's very difficult to diagnose AS in adults.

 

My GP did try to refer me on the NHS but he was told no. He is still following another lead up for me but this will take a while.

 

What area are you in? Maybe

 

The National Autistic Society - ASPEN UK: Asperger Syndrome Professional Network UK could point you in the right direction for treatment.

 

The other thing to consider is requesting treatment/diagnosis outside your PCT catchment area.

 

Patience is not a strong asset of mine lol.... but i wait... and wait...

 

Since persuing this I find that I constantly analyse myself. My thoughts, actions, manerisms... and compare them to everybody else. Is it AS or do normal people do/think/say like I just did?

 

Its so frustrating waiting - Am I normal or not?

 

That's hard for me to answer as I've been like that all my life. The difference is I was doing it because I knew I was different but didn't know why.

 

You are doing it because you haven't been given a definitive answer and are trying to self-diagnose to a degree. You maybe best reading up on AS so you can at least have an idea of what it's all about. There's a rather basic, but understandable article on AS on Wikipedia Asperger syndrome - Wikipedia, the free encyclopedia

 

Thanks for the advice :)

 

No probs :)

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Thanks emma - persistance is a virtue in this case then :)

 

I have to say that the waiting for a formal diagnosis has got me quite down at times. I am very sure I have AS, as is my doctor but when I am with friends and Im having an AS moment (which are plentyful) I cant just say its because of AS because I dont have the diagnosis. In fact I told all my friends 1 night about this but it fell on deaf ears. Only 1 friend tried to understand.

 

I have talked to the NAS and they have helped all they can and given me details of who to contact. The nearest to me (I live in South Gloucester) is Kent which is a long way to go.

 

 

And I have analysed all my life - as many friends often tell me to thier annoyance - the only difference now is Im analysing with more understanding.

 

I am seeing my doctor this week and will bring up the points you made. See if I can make a few doors start squeeking!

The following was done on behalf of my mother:

First letter send 20th April 2006. Reply recieved 22nd April 2006.

Second letter sent 24th April 2006. Reply recieved 26th April 2006.

Accepted at small claims court.

Defendant filed an acknowledgment of service on 25th July 2006.

Allocation Questionaire recieved 16th August 2006.

Court date set for 22nd February 2007.

12th FEBRUARY 2007 SETTLED IN FULL! :D

4th April 2007 - Court orders Lloyds to pay costs. :D:D

23rd April - Bank pays costs :grin::grin::grin:

 

This claim took a total of 298 days to reach settlement. Further charges were taken, an email was sent to Lloyds, at the conclusion of this 1st claim and settled in full in only 16 days.

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