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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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blackbear v,s shabbey


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hi,tried a few times to do this and not succeded,so here goes again !!!! love the site, has helped me so much in being forewarned and knowing what to expect.posted my prelim letters yesterday,three of them,so here goes.bye for now. :lol:

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Hello and welcome Blackbear,

 

Take some time to read all the F.A.Q.s and Step-By-Step Guides. Have a look in your banks forum, read some threads, then start one yourself.

 

Best wishes with your claim.

 

Regards.

 

Scott.

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Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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thanks,have read loads for weeks but know there is still lots more to read,im a bit thick where computers are concerned and only did 1st message by fluke !! not sure how to start a thread.typical essex girl

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  • 4 weeks later...

Don't you be put off. Start a thread under your banks name and let us know how you get on. There are links below to help you get around the site. Remember you are in control, get it all back.

 

Ukaviator

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WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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hi all,

having a really dozy day and i could do with some help please,im filling out my excel simple 8% interest spreadsheet ready to fill in court forms(i did my own schedule of charges with prelim and lba letters)dont ask !!!!!!! anyway i have got up to line 116 and it has stopped calculating,i have around 700 individual charges to do yet,i tried autosum and it went pear shaped.be grateful for any help,many thanks in advance.:? :oops:

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  • 2 weeks later...

hi all,

 

well my lba deadline was up 3 weeks ago but had so much trouble doing spreadsheets that only got to my court today with completed n1,only to be told that the 8% interest column will not be accepted !!!! i nearly lost it,but managed to bite my tongue,after 3 weeks of sitting up til 3 in the morning trying to work them out,they tell me i cant use it.apparently the judge says you can only claim 8% from the date of last charge to todays date,well like alot of us i have charges from 2000,so im only allowed to calculate 0.00022 from the 1st jan 2005 til today,im now totally confused,which doesn,t take much since i had kids !!!!any help will be fab as im going back in the morning.thanks in advance.:confused::eek:

 

blackbear.

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