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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lthomp192 Vs Barclays ***SETTLED IN FULL***


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Hearing on 15th of May

the trouble here is they are not yet pressured, your court date is still quite a way off in comparison to the ones they are struggling to deal with that are within a week or so.

 

they will prob be willing to talk around 1st may.

 

but it wouldnt hurt you sending an email or letter [recorded of course]

 

have a look here at this one ive just suggested for spleengirl

http://www.consumeractiongroup.co.uk/forum/barclays-bank/53507-spleengirl-barclays.html#post739047

 

you would obv have to amend it to match your details.

 

let me know how you get on..good luck

  • Haha 1

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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I think i will leave it for now dar3n, and Email- Krysta say at the end of the Month, as you say it is slightly too early yet and we don't want to seem too eager. so will give Krsta a nudge later on. Thanks for that dar3n.

B.T.

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Recieved letter from court today which reads:-

It is ordered that unless by 10th May 2007, Defendant complies with the order of 6th March defendant will be debarred from defending the clainm.

 

that is 5 days before court date, so should i leave it to few days before the 10th then give them a nudge??? B.T.

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  • 2 weeks later...
Recieved letter from court today which reads:-

It is ordered that unless by 10th May 2007, Defendant complies with the order of 6th March ( which was Docs to be exchanged by 02/04) defendant will be debarred from defending the claim]

 

I am thinking of giveing Barclays a ring on mon/tues, (i have my contacts number) ref the above, just to give them a nudge, let them know i heve'nt gone away. views welcome.

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Hi. B,

You could open the converstaion by asking if they could send you a copy of their defence that will be used in court as the court is unable to forward a copy to you as they have not received it.

Then ask if they are in a position to consider out of court settlement in order to stop wasting each others valuable time for such a nominal amount.

Slip in the fact that you have done some serious research into Barclays history of unlawful charges being reclaimed and find it interesting and to your advantage that they have yet attended court to defend themselves.

 

This might rattle their cage a little.

If they tell you they will be in touch nearer the date, advise them not to leave it too late because you will not consider discontinuance until you have clared funds in your account.

 

good luck mate.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Hello

Hope you don't mind my asking but you didn't seem to receive an answer to your post #15. In your phone call did you let Barclays assume that they were speaking to your son? The reason I ask is that my claim is also on behalf of my son and as I'm his mum I might have a slight problem sounding like him!! I'm way behind you so very best of luck.

 

regards......marg

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Is there a reason why he cant speak for himself?

 

You can always 'represent' your son. act on his behalf, for all they know he may not be physically able to communicate over the phone.

 

This is why the banks have security questions.

 

As long as they have the clearance they require.

 

If there is a problem you could always get a written statement from him to allow you to act on his behalf. ask them if this is acceptable.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Hello

Hope you don't mind my asking but you didn't seem to receive an answer to your post #15. In your phone call did you let Barclays assume that they were speaking to your son? The reason I ask is that my claim is also on behalf of my son and as I'm his mum I might have a slight problem sounding like him!! I'm way behind you so very best of luck.

 

regards......marg

 

 

Don't mind at all,"marg" when i phoned before, i just asked to speak to the person dealing with claim No----, they put me straight through to him, even he didn't ask any personal questions, just asked for claim no etc,and said they would contact me nearer the date. what "dar£n" has just posted could be spot on, as long as you're speaking with this persons consent. they are happy to deal with you. also you wouldn't have all the particulars readily at hand if this wasn't the case.I must admit i was a bit dubious when i phoned, but i after what "dar£n" has said i'll be more assertive now.

 

Thanks again for that prompt reply and advice dar£n.

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Hi any updates to your Case.

 

 

Hi not at this moment in time, i'm thinking of ringing them in the near future though either later today or tomorrow will keep you posted.

want to time it right,not to seem to eager,after all i'm in the driveing seat now, i could just sit back and wait untill the strike out order kicks in on the 10/05, but i feel the thing to do is give them a nudge before that date and get this thing sorted before it' gets to messy. so i will be ringing very soon.

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Phoned up barclays earlier,couldn't get through on my contacts No, so phoned "dar£n's" contact "Krystal" she said they are snowed under at the moment and would tell "Dino"(my contact) to get in touch with me in the next few days by phone or letter(she took my phone number). i told her they had to get there Docs to me by the 10/05 or they would be "De-Barred" she seemed to take this on board, so will just wait and see.

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Could you give me some guidance please, as the courts have given Bs untill 10/05 to produce there court Docs or be De-Barred, (which is this thurs) do i have to submit a "Request for Judgement" to the court, or does the court deal with it all from there end? thanks in advance B.T.

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Contacted Bs today ref- settlement, found them more willing this time (now only days to go) spoke to my contact direct, faxed SOC to him, also left E-Mail and home address, said he would be in contact very soon, so here,s hoping, sounded very promising.

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Thats better thompy, bet that smile is growing now, youre nearly there matey.

dont forget the usual, confidentiality bit and additional comment about not discontinuing court action until you have cleared funds.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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you,re spot on mate, no matter how much you prepare yourself for it, it's still a nice feeling when things start heating up near the finishing line.

Yes, all noted regarding the Clauses etc dar£n, will hopefully report back with good news pretty soon. B.T.

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Answer in a nutshell NO. they don't send doc's out, they just play the system and keep you hanging on untill the eleventh hour. that is up on the 10th (Strike out by Court) (Hearing on15th), hence starting to play ball.

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Barclays seem to be play silly buggers with quite a few people. They have just defend in the case i have with them.

 

Be intrested in seeing your result

 

Intercityman

 

Barclays Vs Intercityman http://www.consumeractiongroup.co.uk/forum/barclays-bank/57218-start-battle.html

If I have been of any use to you in my response please click my scales. :oops:

 

MBNA WON 16/3/07 £1700 :p

Barlcays N1 fileld in and awaiting funds to take them to court.

 

If you want to spend some of your money from your new spending saving scheme why not buy a flybook laptop. http://www.everythingflybook.com. I can highly recommend them.

Currently in Litagation with Barclays 11/5/7 ( Awaiting Court Date )

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Update.

Recieved "Full and Final" settlement offer from Bs this morning, (£625.00 short of my figure), letter reads usual gump from Bs, it says i can notify him by "Fax" do i send a normal (modified) "rejection of offer" letter back?

or is there another way to play the game.

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Rang Bs regarding settlement offer,don't seem to want to play ball,(wouldn't up the offer),so will wait untill tomorrow then ring courts regarding the judgement order by "Judge Naylor" and see what the present status is and take it from there.

Will follow up phone conversation with a faxed letter of offer refusal to Bs.

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How's it going? Have you rung the court or have barclays increased their offer??

 

Barclays have just been given extra time to submit their AQ in my case. It should have been in by 27th April (which I managed) now they have til 17th May or their defence will be struck out by judge.

 

Good luck

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Have just come off phone to court, they didn't realise hearing (15/05) was so close to judgement order, so will get judge to look at it today and looks as though hearing will be cancelled for tues 15th, then they will have 14 days to pay up or it's the bailiffs, so here we are again in the waiting game. will keep you posted.

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