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    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
    • Other case law relied upon " On other record of reasons "
    • Page 2 – document 10 and 11 – you should include the fact that it is a Law reform commission report. Best to give it its full name if you can I suggest that you move paragraph 10 up to the first position – paragraph 5 and move everything down. I think other than that – it is good to go. I suggest you don't bother to do any more drafts. Simply rearrange the paragraphs as I suggested above then the title of the documents that you are relying on in the index page. Send it off and post your final version here so that everybody can see. I'm sorry about the delay. Thanks for reminding me
    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bandit v NatWest - The Full Story And Finally**WON**


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Oh yeah, good point about the c.a!! hmm! i'm going to refuse to agree to it with mine - but he's not interviewing me! i didn't do the MP letters etc.

 

Also, as a footnote, did you see on Watchdog tonight? they said at the end that they want to hear from people regarding bank charges!!

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Dont forget Kerry......lots of people are signing the ca not just to end the matter and get the money quicker.........there is an ahem (cough again )....mutual interest between claimant and defendant..........I dont blame anyone for asking for some mutual benefits to sign........in fact these mutual benefits can represent up to 50% of the claim itself......nuff said.......:rolleyes:

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

I am afraid you will have to be prepared for all options.

However the likelyhood of you having to go to court is very very slim and if you read the threads in the Bag you will see that.

There is the coury buddy system if it does mean you having to go which should mean you wont be alone !

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

hello i was wondering if you can help, due to a breavement i have fallen behind with my shedule, even more so it all happened when i should have been filing a claim its been about a month can i still just go ahead or should i send another letter to the bank? i gave them 2 weeks before.

sorry to sinle you out i've got confused

thanks

frankie x

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  • 5 weeks later...

Hi there,

I am waiting for my nat west statements from a now closed account in 2002!! ... I sent the first letter and then they lost that.. so I sent another stating they lost the first and then got a reply asking for a fiver cheque to be sent. That was on the 25th Jan. its still not cashed. Grrrrrr

 

How long did your statements take to come through??

 

:-?

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Hi all,

Can i add my credit card account number aswell as my current account, both are with NatWest bank

I would appreciate any advice, i have downloaded the template and filled it out?

What method of payment should i use for the £10.00 charge?

doing a great job?

coax_guy

P.s. Good luck to all of you!!!

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  • 2 weeks later...

Hi there , I am new to this forum. I sent my banks a primilinary letter with my schedule of charges, after 12 days i had a reply,,,, it was written by a customer Care representive, stating due to the nature of the issue they need to forward my concern to the customer relation unit, and that they will contact me within the next ten days.

Is Customer Care Team and CUstomer Relations Unit pretty much the same thing, they do state i can contact them before 10 days with a number provided, but i would prefer to converse by letter.

 

Does this sound like progress ....?

 

Please repspond

Patrick

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  • 2 weeks later...

I have just filed a small claim for £400 to yourkshire bank.They have acknowledged the court papars but have 28 days to respond .I attached my acc no and sort code with the claim but not my bank statements.I can prove the bank have the copies I sent them as I sent them recorded delivery.Is this ok?I know its not alot of money comapered to others but its alot to me! Lol -Sarahx

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Guest NATTIE

Ok, guys sounds like a lot of you have been on Money Saving Expert to me, You all need to start you own thread on the relevant bank thread, so bank forum click top left and then new thread. OK? then to return user cp which will list all the threads you have posted on. I only came accross this pages threads as it was quiet and spotted a new name. thank you. You can get help from experts if it is on your own thread and it tells your story

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OMGoodness, Ive just spent about half an hour reading this entire thread. Im amazed, fired up, laughing like a drain, and also just totally inspired by Mr. Toilet Bandit. What a man. I totally felt his pain throughout the process the Nastywest put him through, but what a guy. Not perturbed, disturbed, or knocked off the path of justice. I havent laughed so much in ages, at some of the posts on here. Was feeling a bit down about the process so far, but this has just completely inspired me to carry on with my own. My own post already started fendy - v- Natwest, so will carry on posting on there with step by step. Just filed MCOL today so will keep everybody posted. In case you do log back into this at any time in the future Mr. Toilet Bandit. I THINK YOU ARE AN AMAZING HUMAN BEING. I cant say well done enough, and I wish you such a happy life. All round good guy I think. Not many of them to the pound. ABSOLUTELY UTTERLY WELL DONE, MY ADMIRATION FOR YOU HOLDS NO BOUNDS. Thanks for the inspiration when mine was flagging a little. I just hope I can hold my nerve with the same dignity you did throughout. I think you should write a book. Your posts were hilarious whilst also being serious. I had tears running down my face at times. Thankyou thankyou thankyou for cheering me up and onward in this fight with the vultures in this world.

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  • 3 weeks later...
Guest PelhamJamesJnr

I'm so glad to read this account and victory over Nat West Thank you for allowing me an insight of what is to come i began my fight for justice today. Congrats once again

Yours PelhamJamesJnr

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HELP!

 

Hi all, these threads are addictive, have been at work for an hour and not been off this site yet!!

 

Can anyone help? I have been posting on Moneysavingexpert and someone gave me this link for help, what nice people!

 

Well I started my claim back in October and I am still waiting, I received a order of judgement to reply to Cobbets CRP18 which I did and also attached my own further request for information, much the same as everyone else, I gave them until 23rd March to answer and of course have heard ZILCH!! Can anyone suggest what I do next? Do I write to the court, if so what do I say?:oops:

 

Fellow claimaints help!

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  • 3 weeks later...

Hi all

 

I'm very very new to this and I'm a little wary to say the least.

 

I've sent my letter requesting statement or a draft of charges over the last six years.

 

They are quite clever as I received a mountainous envelope of statements for the last six years and to be honest I'm not sure what I've been charged, but I know I have.

 

My husband and I went into overdraft and they charged us 16.99 percent interest and informed us on our statement that if we exceed a level it will be increased to 29.5% interest.

 

Question: Are they allowed to do this...should I be claiming this back to?

 

Where we have had insufficient funds to pay for a direct debit or cheque does this come under:

D/D - £30.00

 

and is this the figure I should be claiming back?

 

Please help.

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I have just only read this post from start to finish.

 

Toilet Bandit - you are the citizen smith for the banking fight.

 

Your wit, determination and fighting spirit has instilled me.

 

I have just received, in a broken package delivered by the post office with an apology for 'damaged packaging' 6 years of statements. Not withstanding the potential of ID theft I am now going to check I have all my statements.

 

You have inspired me to fight for my money back of which there is at least £2,000 to fight for. I thought I was brave until I embarked on this little crusade, but I find my nerve going every time I think about it.

 

Your continued posting, your step by step eventful path on the way to your reclaiming what is rightfully yours has inspired me.

 

You truly are a Citizen Smith!!!!

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Just out of interest, how long did it take you to get your statements. I'm waiting for mine to come but they haven't cashed my cheque in yet..? Is your bank Natwest?

 

Thanks - enjoy totting up your charges... just think you'll have that money back in a few months!

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Just out of interest, how long did it take you to get your statements. I'm waiting for mine to come but they haven't cashed my cheque in yet..? Is your bank Natwest?

 

Thanks - enjoy totting up your charges... just think you'll have that money back in a few months!

 

I waited over the 40 days (approximately 50 days from my sending the letter to them) but they arrived in a parcel repackaged by the post office as it was damaged and torn, and they will be getting a similar letter that Citizen (Bandit) Smith wrote, in fact he's so very good I'm going to plagerise his letter!

 

I'll be totting up the charges, including interest as we had no contractual overdraft, they just kept sending us letters saying they were increasing the interest on the charges.

 

I know I'm going to have a fight and yes I'm also apprehensive, but I've got nothing to lose and everything to gain.

 

We are currently working on keeping our costs down, I'll be working full time teaching soon and we should be able to do that.

 

From what I understand, the banks have us all in a psychological loophole. You feel as though whilst they are not rejecting payments and they are charging you, you feel 'phew, at least it's gone through I'll live with the costs'. What we don't realise is that we don't have to live with these costs as they are fundamentally carpetbagging those that are finding managing, cost of living difficult at different times in our lives. They in fact make it more difficult for us.

 

The individual that started the ball rolling on all of this was a very brave individual with a strong sense of right and wrong, as we all are, but that individual stood up and fought, but not in vein, as look as what that person has started here. Just look at these forums....who said the little person hasn't got a leg to stand on????? We have and we should take heart from that...the proof is in these forums.

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HI... Well done toilet bandit. I have just read through your story and my fingers are numb from holding the mouse for so long!! I am a newbie and have never posted a thread but i found your ordeal amazing.

I am just sending my LBA to Natwest and i have not received anything back from them at all...it's like they're ignoring me. My claim is for £529.70 and am dreading the prospect of having to go to court but needs must and all that. Well I just wanted to congratulate you and I hope I have as much tenacity as you do!! WELL DONE!!!

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Teh charges on your statement will read Charge £30 or Paid referral fee, where your statement reads D/D £30.00 this is the amount of the D/D not the charge.

 

Good Luck:)

 

the £30.00 is the charge for my statement.

 

The direct debits were 181.00 and then it gives you the charge in D/D £30.00 and my account went up in the red £30.00 each time.

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