Hello, about my seven-horse race, and please help against Amex bully tactics!

[gunnarmaintzer]

Hello all,

 

this is my first post.

 

I started a "seven-horse race" on December 12th, writing to seven different financial institutions on the same day to reclaim my charges.

Who will be first to cough up, I wonder?

 

The runners are:

 

Barclays;

First Direct;

HSBC;

American Express;

Natwest;

HBOS; and

Smile.

 

The first ones to go "nasty" are American Express. Having sent me a very polite letter acknowledging my claim, they followed it up a day later with a letter stating that they had "reviewed my account" and were raising my interest rate from 18% APR to 26% APR with immediate effect. Some coincidence! Has anyone come across this tactic and is there any defence against it?

[caro]

I see you got some answers to your Amex problem on another thread, and if you need help with the rest of your claims just start a thread in the appropriate forum, which I'm sure you know by now.

 

Looks like you're pretty busy.

[Guest Niklowe]

If I were you I would close my Amex as soon as possible. If they want to lose customers then that is up to them. It might be an idea to write to the FOS and bringl it to their attention.