gailevans v First Direct

[gailevans]

Sent of my first letter to Barclays today, claiming £748. As I have copies of all my bank statements, I dont need to request these, so can go straight onto the first stage - I hope this is correct, as this is what I have read into it!

 

Can someone please advise me if this isnt correct - and if it is, watch this space!!

 

Sent this (and my other claims to Barclays and Natwest) by registered post!!

 

 

 

 

 

Barclays - claiming £760 - lnitial letter sent 02/05/06

First Direct - claiming £748 - Initial letter sent 02/05/06

Natwest - claiming £1535 - Initial letter sent 02/05/06

[alanfromderby]

That's fine - look forward to reading your progress.

[gailevans]

Received the usual "we think are charges are fair" letter from Maureen Watson and was told to respond to Robert Kernaghan. LBA will be sent to good old Robert today, recorded post (copy to Maureen) and will wait and see what happens!

[gailevans]

No correspeondence received from either party, so will be filing my claim on Thursday (payday) - watch this space!!!!

[monkey_uk]

Excellent! Keep us posted!

[gailevans]

Hold fire on that previous thought! Read on here it helps our case if we write to the banks after the deadline, remind them and given them another 7 days as a "goodwill gesture" so the date to file my claim is now postponed until 31 May!!

 

Wish the banks were as thoughtful as us!!!!

[monkey_uk]

I wouldn't advise to write to them after the deadline. A deadline is a deadline, simple as.

[alanfromderby]

Hold fire on that previous thought! Read on here it helps our case if we write to the banks after the deadline, remind them and given them another 7 days as a "goodwill gesture" so the date to file my claim is now postponed until 31 May!!

 

Wish the banks were as thoughtful as us!!!!

 

A little concerned as to where this advice has come from - certainly it is not in the procedure in the FAQ's, and if the bank see that claimants are prepared to allow the deadline to slip, they will see it as a sign of weakness.

[gailevans]

Hiya - just spent the last 20 mins trawling back through to see where i saw it!!

 

Its on the Purplegirluk1 v Abbey thread and its a response from Vampiress.

 

Any Advice, should I hot foot up to the post office to try and get the letter back? Sent it Recorded (as usual)!

[alanfromderby]

It's not a major problem, just that when deadlines are set it is always best to stick to them.

[alanfromderby]

Just had a look at that thread, and the advice was given due to the claimant having not sent a preliminary request for refund. In this case the advise was correct, but normally it is unwise to push back on deadlines.

[gailevans]

Okay, I misread the advice then! Oh well, am being too nice to them! Havent heard anything back from First Direct so I suppose if it goes to a court hearing, it will make me look better-ish!

 

Will stick to the next deadline like glue!!

[gailevans]

Had a letter from a new person, Andrew Lea, Head of Banking Services:

 

"I am sorry that you remain unhappy following a letter dated 10 May 2006 from my colleague, Robert Kerhaghan. However, as this was the banks final response I am unable to add anything further in relation to this matter. As advised, if you remain dissatisfied, you may contact the Financial Ombudsman Service"

 

This seems a pretty "final" letter - another stalling/scare tactic? Dont particularly want to log a claim, costing me £80 and lose out.......

[monkey_uk]

I'm 99.99% sure that you won't lose!

 

Take a look at my thread (link in sig)....

[gailevans]

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