Understanding my Statements

[MandyNI]

Ok I'm not thick, honest! I do have my Flex Account statements (or the vast bulk of them going all the way back six years) but I'm finding the charges confusing. For some months I seem to have a separate statement of the charges incurred, but they are also listed in the main statement. So need to understand are they duplicated on the charges statement? Just a tad confused and don't want to start off by sending a claim that isn't correct.

 

Thanks in anticipation.

[MilkTrayMan]

Hi MandyNI!

U will have to double check with a fine-tooth comb I'm afraid.

(...No-one said it was going to be easy!...lol).

U can Claim for the unlawful Charges and their Associated Interest Charges from the date that they were debited from your account.

Nationwide have become a tad devious of late and from my own personal experience, they have put down Return DD Fees as INTEREST on my Charges Statement, just IMO to try to confuse the unwary!

Hope this helps?!

[stan5131]

Mandy. Sometimes banks send a separate statement showing the charges. If they are duplicated like this, then make sure you only claim for them once.

[indebtstudent]

Allow me to assit, I currently work for Nationwide and I can sort out the confusion.

 

The only respectable thing about the way Nationwide claims these (unlawful!) charges is they apply them to the account twenty eight days AFTER the next statement which is preferable to whipping them away right away.

 

So if I were to go overdrawn now the charge would be notified at the bottom of the statement I get at end of Jan. The charge would not come out of my account until the end of Feb (ish).

 

Therefore I suggest your best bet is to total only the charges that appear in the main body of the statement (the bit with columns).

 

hope this helps, if I can help anymore let me kno.w

[MandyNI]

Thanks that's helpful indebtstudent. I'll have another look tonight and start completing the spreadsheet later this week.

 

I think I will have to wait until my o/d is paid though as I don't want them pulling the plug on that because I'm being difficult lol! Just want to get it prepared and see what it looks like first.

[indebtstudent]

How long will you OD take to clear?

 

If they take that away and add more charges it's just more you will get back...

 

I would just add up the charges when they appear in the main statement. See others on here for details of calculating the interest (I understand this can be done from the date the charges were applied, over six years that's a lot and worth claiming).

[sinking_fast]

when i started totalling up my charges it took me ages to understand the charge sheet (separate to the statement) and the statements, so just hid the charge sheets and counted all the charges on my statements that way it didn't confuse me (so easily done!!) good luck with your claim btw

[MandyNI]

Thanks for the help, I have now managed just to list all my charges (just around £1500) and I'm just missing two or three months so not sure I bother to get those statements tbh.

 

My O/D realistically will take me six months or so to clear, as I have a lot going on this year and I don't have oddles and oddles of disposable income right now

[indebtstudent]

Good luck Mandy keep us posted