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A little advice please


pt2537
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hi everyone,i was wondering if someone could give me some advice please as im just about to start the recovery process againt Lloyds TSB as i believe they owe me a few quid.i have sent of my S.A.R letter to Lloyds Tsb along with my 10 pound cheque. i just wanted to ask ,when i have recieved the bank statements and calculated how much i have been [Edit] by the bank where do i send the letter asking them to repay the charges they have taken. do i send it to the same place i sent the S.A.R ie 25 GRESHAM STREET,LONDON,EC2V 7HN or do i send it to my local branch here in Eastleigh

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hi, just send all documents to your own branch, make sure you send everything registered post, they all have a habit of saying they didn't get the paperwork.

keep to your time table not theirs, dont be fobbed off

 

Please Note

Advice & opinions of sharman24 are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have one.

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thanks sharman24 for your help.

this is the first time i have had to do this process so i wasnt sure how to start things off and who send the documents to etc. one things for sure after reading all the success stories on the CAG website im not going to let the bank off the hook and i will take them to court if needed

 

 

once again thanks for your help

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Hi pt2537

 

I found it really helpful to print off the step by step instructions - just work your way through them - slowly but surely working you way towards the end of the process.

 

if you haven't aleady, and i am sure you have, do read the FAQ's....and when feeling scared read Freebird's thread, oh and Mjanet's

 

regards

 

Paula

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