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    • Well we can't predict what the judge will believe. PE will say that they responded in the deadline and you will say they don't. Nobody can tell what a random DJ will decide. However if you go for an OOC settlement you should still be able to get some money
    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
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pkir v Abbey (claim served 2nd Jan)


pkir
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Hi all, firstly I want to say how great this site is - I've had some financial trouble over the past few years due to various situations (family deaths, unemployment and husband's ill health), bank charges from ShAbbey haven't helped my situation but I'll be definately be donating to this site as soon I am financially able. The help and advice is brilliant!!

 

I've spent hours and hours looking through the threads and found all the advice I needed to get the info on my charges (Abbey delayed as normal), info for my prelim letter, LBA and I'm now up to the stage where I filed my claim (via MCOL) on 28th Dec. Much thanks to everyone who posts (especially Karnevil) as I couldn't have got this far without all the info everyone has kindly made available.

 

My claim was deemed served on 2nd Jan and Abbey have already acknowedged it and sent me a standard letter saying they will be submitting a defence. I've seen on this forum that other people have received exactly the same "we will be submitting our defence" letter which is very reassuring. Bring it on I say !! I've already started preparing for when Abbey's sumit their defence (which I'm sure they will) and when my AQ arrives and to be honest I'm quite enjoying this whole process (which is very strange because although I know the money I'm claiming shouldn't have been taken from me I'm not normally a complainer).

 

Now I've finally had the time to post this thread I'll keep it updated for anyone in the same position as me because everyone elses threads have been so useful.

 

Good luck everyone !!

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Welcome Pkir, It's nice to see someone taking the time to read thru the various threads and advice on the site, thus ensuring things are done correctly. After all, there's no real rush - apart from we want our money back asap!!. Abbey are proving the most difficult Bank it seems to take to court and are leaving it to the wire until they are forced payout.

 

But, with the help of the Moderators and other members - I'm sure we will soon be enjoying our moment against Abbey!!

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  • 5 weeks later...

Last Monday I received Abbey's defence to my claim which looked to be the standard blurb others have received and also on the same day I received an GOGW offer of £3200 as full and final settlement.

I wrote back to them on 30th Jan saying I'd only accept their GOGW as part payment etc. etc. but I said in the letter that I would accept £5030 as full and final settlement (this is the total amout of charges they've taken from me over the years + my court costs - I'd be quite happy with this as a settlement at this stage, I'm not worried about the interest).

 

Thinking there wasn't a hope in hell that Abbey would agree to this and that I'd have to go ahead and submit my AQ, as the AQ states that "all parties should agree directions wherever possible", I said in the letter that, whilst writing, should they not agree to a settlement of £5032, I'd like to bring to their attention the attached draft order for directions which I intended to attach to my AQ for the courts consideration. I asked for any comments they may have on this (this is the newish draft directions recommended on this site).

 

Unbelievably Abbey phoned me today agreeing to the settlement figure I suggested - I can't believe it !!! They said a cheque would be 7-10 days but as I have to submit my AQ by next Tuesday I told them that I'd be sending it to the court by guaranteed next day delivery on Monday if I didn't receive the settlement by then (cleared payment in my account). They said they'd try and comply with this but if I did submit my AQ they'd refund the cost of me submitting the AQ. I'm GOBSMACKED. Is this unusual, Abbey don't usually agree to offers like this at this stage do they?

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Bloody Hells Bells, Well Done you!!!!! its very liberating isn't it - I dont understand how it will take 7-10 days to get a cheque, they got a cheque and paid it in and it was all cleared within a week, did you speak to the adorable James?

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Yes, I did speak to James (the miserable so and so). They said 7-10 days for the cheque because they said they have to go through a verification process i.e. check my account to verify each and every charge I say they've taken. I can't quite believe they offered me over £3k before checking this first but there you go, that's ShAbbey for you.

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LOL when I spoke to him he was charm personified ;)

 

but he did say the same, I don't believe that they check each and every charge I think that they just say that

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Pkir, Well done . I have beeen dealing with James Arrandale too. Just prior to submitting my AQ I gave him a call to discuss a settlement. I have been promised full refund of charges plus a % of interest. I will await cheque and post my AQ in the meantime just in case it all goes flat.

 

James was excellent. It will save me all the hassle of court which I can do without at the moment. This may not suit everyone but I think it was the correct decision for me.

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