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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Big Claim aginst RBOS


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sparkie.......... I'm only sorry I can't be of much help to you - I feel a little out of depth as you have got a seriously big bone to pick with them.

 

You do seem to be doing a really good job though in keeping them on their toes...... and gathering the dirt. I think the presence of the Fraud Squad will scare them witless - the next stage to that would be calling in the regulators (as they really scare banks and finance companies!!).....

 

Good luck to you..... and stick with it.... as you are doing....

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Hi Sparkie......just echoing Atlantic's comments - you seem to be on top of everything and there is very little I feel qualified to add.:D

 

As far as making it all public I can't see it makes much difference now - only maybe to the police investigation, but they would've probably asked you to say nothing if it mattered that much.

 

I think the whole country should know what the bank is capable of and the lengths they will go to cover up!!:eek:

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Hey dude, yes i am lurking. Should be revising but i am a naughty boy and being stoopid.

 

You could write a book on this i swear. If you get a gig like Richard and Judy can i play at being your body guard (i'm 6'3" and of a heavy (to a bit loose really) set), i have the sunnies, an ear piece and a monkey suit. :p.

 

In 3ish weeks i can start work on that site for you. I was looking last night at web hosting, its pretty cheat. But we will cross that bridge if we come to it.

 

StyX

StyX Has Won

 

RBS - £2,500

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Canobeans

Never entered my head that worth a go I think, cheers

 

Styx Good on yah mate that will buy you some jotters and pencils, get back to that revising and stop reading the rubbish on my post, you wont pass any exams with this knowledge ....yeah I just might need a "heavy" when I come in contact with these unknown msked "bank account raiders".

 

sparkie

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Sparkie.....

 

Styx could be right about you getting a phone recorder....

 

I used to work for a few years in some of the big "city banks" debt collecting from the other banks who we traded with through the stock exchange and you just wouldn't believe the dodgy stuff, bent and changed arguments and negotiations that goes on - and thats just over relatively "minor" bank-to-bank claims.

 

with that "dodgy-but-fun" stuff in mind (fun because it's bank to bank and not hurting anyone personally, which is definately not your situation)...... then given the sheer size and seriousness of what you're up to (you've got the South Yorkshire Fraud Squad involved against your bank!!!) you might need phone recordings. Styx is also right - you must tell them that it is recording though.

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Sparkie

I do believe, that if you are recording a conversation you do have to inform the other party at the very start of the conversation that you are doing so, otherwise it is inadmissable in court as evidence.

This unfortunately does have the distinct disadvantage of then making the recipient a bit more guarded in what they say throughout the conversation.

 

BTW, A lot of regular answermachines etc often have a two way record button that you just push during a conversation if need be.

 

PM

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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I believe all recorded conversations are inadmissible in court. HOWEVER I think it is permissible to produce a written transcript as evidence. I would check this out to make sure.

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Hi Sparkie - great to see the fight goes on!!! - be nicer to see "we apologise for being numpties Mr Sparkie here's £50k and a nice bottle of your favorite tipple " but hey ho!:-)

 

Transcipts are admissable, although you may need to get them notarised - ie signed to agree transcript is a true and accurate record....;-)

 

I would love to see the personal summons in the press:D as the chair is corporate responsible.... Might be worth a shout, although I think cobblers might be replaced by bl**dy good lawyers if you did!!!

 

Ginger

Stage 1 - RBS SAR sent 05/03/07

Statements recieved 25/04/07 - £1483 + £88 o/d int

LBA dpa sent requesting ALL data held 09/04 with original 40 day timetable..

Clock is ticking........;)

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Sorry to but in all...

 

But just had to tell everyone about this wonderful programme that BBC3 have been broadcasting.

 

It's called "Filthy Rich & Homeless"

 

Basically thay have taken 4 extremely rich priviledged peeps and made them rough it, living on the streets, homeless, without their credit cards, valets and without a penny to live on.

 

Last week , they paired them all up with some genuine homeless peeps, in order to learn the ways of the street and the truths and myths of it all.

 

It was some of the best TV I have seen in years !!

 

Some of the filthy rich were so arrogant and snobbish about their gudes at first, accusing them of all manner of things,; laziness, drunkeness, bad attitudes, etc

 

By the end of the programme ALL (even the most snobby) were broken literally into tears, sobbing about how their own attitudes to life were so misguided, and in need of an overhaul.

 

They had all also decided that their guides were some of the most wonderful genuine people they had ever met... friends for life.

 

BRILLIANT TV !!!!!

 

 

......... and something that a lot of people that we all deal with could really all benefit from going through !!

 

 

WATCH IT !!!

 

It's on tonight and repeated later in week.

 

Here's the link to the schedule and review.

 

 

BBC - What's On - Advanced Search Results

 

 

Best regards to all

 

photoman

 

PS: Episode 3 of 4 is on at 9pm tonight (5 min time ) (but repeated later in week if you can't drag yourself away from CAG right now)

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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Sparkie.....

 

I'm sorry I can't be too much help and advice on your claim and legal issues, although I really do wish I (and all of us) could better help you.....

 

but......... did I just read above that Cobbetts have got a barrister involved?

 

***** Sparkie - the very presence of one of those is seriously heavy duty - not wanting to panic you!!! I've known two (junior) barristers - as you do sort of meet them here in central london as all their "Inns of Court" are based down here (close to all the high courts etc that you have within the city, or "square mile")......and the two I met told me that they only get involved in seriously heavy duty high court or commercial issues (like of the order of involving tens or hundreds of thousands of pounds, or even millions!!!)

 

what I'm trying to say is that it's really obvious you've done brilliantly well (I mean really really good job with the likes of involving the South Yorkshire Fraud Squad and all the wranglings etc) but I really do reckon you could do with some serious legal help - especially that a barrister is now involved........ I know it's expensive but could you not "pitch" your case to a few solictiors who take cases on on a "legal aid" basis? Perhaps you could also ask Martin Lewis, of Money Saving Expert - dot - com fame..... or the moderators/ organisers of this website for some advice?

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