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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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perceived stealing at ASDA - using my own bags during shopping


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Hi guys,

Thanks to DX100UK and silverfox1961.

I just read lots of your replies for each question, which is really useful.

I shopped at ASDA today, I hadn't shopped there in months before. 

I put what I was going to buy into my own bag during my shopping trip today to check if my bag was big enough to hold everything.

Since it was raining outside, I didn't really want to carry another bag.

It's a really huge bag and I didn't colse it, everyone can see it.

I just buy the food, that I need for the next week, cause my freezer is empty

. I didn't buy any thing expensive.

While I was still in the process of picking out my food, I was taken to the small room by the security guard and accused of theft. And I didn't even go to the cashier.

My bag is open and has nothing else but food. I was very polite and respectful throughout the process, I explained to them but they just threatened me for stealing.

They recorded my ID, name and address and warned me that I couldn't go to ASDA again.

I'm very depressed and scared. To be honest, I didn't go to ASDA for severel month, I never ever stolen anything in ASDA. They said some words that discriminate against Chinese. They didn't call the police and said to me, I will received a fine from ASDA.

According to this website, I think maybe the fine is from DWF. But I haven't received it, because it just happened.

Should I just ignore the following DWF letters and never put anything in my own bag during shopping?

I will throw the bag and never bring a bag to shopping again.

Thanks in advance, I will let you know once I get the DWF letter.

Finally, I want to check that nothing else will happen?

It's the first time this has happened to me, and it will be the last time.

Sincerely.

 

 

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its not a FINE, be very very clear on that.

only a magistrates court can fine anyone and asda nor DWF or whomever, have zero power to do so nor now refer it to the police then to CPS to do so. they are and will not be remotely interested.

its quite a region thing using your own bags, where i am, everyone does that , and no-one bats an eyelid.

forget it 

go get on with your life.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to perceived stealing at ASDA - using my own bags during shopping

Have some concerns with this.

Retail security cannot just pull you off the shop floor in the middle of your shopping, detain you in a back room and take your details on an assumption you might be stealing.

 

If this was me would be writing a formal complaint to ASDA head office for unlawful detention, data protection issues and request personal details recorded be destroyed.

You will probably get some sort of voucher out of it as well

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If you write a letter, post it up here for the team to review and make any suggestions.

16 minutes ago, PhosenB said:

I just find they took my umbrella and didn't return it to me.

Put that in your letter.

Also, you didn't really make it clear... Did they allow you to pay for your shopping, or just confiscate it?

Did they give you any paperwork to take away?

We could do with some help from you.

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Sorry for that, I will make it clear now.

Yesterday, I was still looking for food, then a woman staff come to me and ask me not to put anything in my bag.

All the stuffs in the bag and out of the bag must be paid now.

She ask me to pay for it at cashier, then the security came and they didn't agree, they yell at me and take me to a dark house.

Besides, they went through my bag without my permission.

My umbrella was in the bag too.

They took it and didn't give it back.

They checked the CCTV, but  everything I had was in my bag or outside of my bag, I didn't have it in my pocket or anywhere else, they can't say I stealing something.

Finally, they just told me, never came here again and wrote down my address and personal information.

They took a photo of me and say there will be "fine" from ASDA (Now I know it's impossible and ridiculous).

I didn't sgin anything on any profile.

Thanks

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i would not be writing any such letter.

if they believed you were attempting to shop lift, even if you were not, they are quite entitled to detain and ask you questions. though the umbrella is another matter.😁

now if you want to write upon how you were treated , then fair dues. but be careful about stating they had no rights to do that at all. 

you are within their private property, if they wanted to make all shoppers to jump on one leg only whilst they shop, they could. 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Posted (edited)

Only the police have the authority to detain an individual.

A normal citizen can detain under s.24 Police and Criminal Evidence Act Act until a Police Constable becomes available and reasonable grounds an indictable offence has been committed.

A person is guilty of theft if they dishonestly appropriate property belonging to another and with the intention to permanently deprive.

Retail Security as part of SIA Training mitigate civil action for wrongful arrest and detention with S.C.O.N.E

Selection

concealment

Opportunity

Non Payment

Exit without paying

If none of these have been followed then the OP needs to speak to a solicitor for possible civil redress.

Retail security can request you8 accompany them into a back room but cannot insist without firm evidence an offence has been committed. 

Retail security now follow the acronym ASCONE

Approach

Selection

Conceal or carry

Unbroken Observation

Non Payment

Exit

Edited by whitelist
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not relevant to the OP post

please go try and score browny points on another thread.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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