Distance Sale?

[Beddz]

Ah funnily enough they have just replied through email. 

"We have discussed this with our legal team, and looked at all of the information regarding the purchase of the

vehicle. Whilst you did pay a deposit remotely for the Vehicle, you had a representative visit our premises who did

inspect the vehicle on your behalf before delivering the vehicle to yourself under your instruction and paid for by

yourself. Furthermore, we confirmed through telecom amongst our many discussions before you paid the holding

fee that the holding fee was fully refundable, your representative informed you of any damage to the vehicle or

indeed if you were to change your mind and not want to go ahead with the purchase for any reason. The above

means that this sale is not classed as a ‘distance sale’"

 

[dx100uk]

25 minutes ago, Beddz said:

Whilst you did pay a deposit remotely for the Vehicle, you had a representative visit our premises who did

inspect the vehicle on your behalf before delivering the vehicle to yourself under your instruction and paid for by

yourself

is this true.

dx

 

[Beddz]

They are talking about the delivery trailer company who came to inspect the vehicle before loading it onto the trailer 

[dx100uk]

if thats all you did, them IMHO that doesn't cut the mustard, as they were not instructed by you to check the vehicle first and reports back. and of course no test drive either.

trying to pull a fast one me thinks.

dx

 

[Beddz]

I mean the contract was already concluded by then.

They even know the delivery company as they have dropped cars off etc.

I mean of course I'm going to want to know if there's any damage on the car before it leaves them? That's normal, I did ask if he "normally" walks around the vehicle as part of his service and he said yes.

End of day they admit I paid a deposit off site, the phone call they refer to was me asking how long the warranty was. Not one mention of rights to cancel/t&cs relating to distance selling

Sent a new letter to the dealership in response to them rejecting my cancellation under Distance Selling Regs, stating the reasons why this is a Distance Sale, and even quoting the regulations and that I will issue court action if needed. And they are now referring back to the legal team ......

[Beddz]

Close this please

[Nicky Boy]

The topic will lock automatically after a period of non use.

Have you had a satisfactory conclusion?

[Beddz]

Yes

[dx100uk]

been told not to tell us?

would help other reading in the future esp on the 12mts extension due to not being told at time of purchase?

did that play a part here?

dx

 

[Beddz]

Well tbh with everything I've got going on atm I didn't  fight it.... I highly doubt his legal team is going to agree with giving me all a full refund so .... 

[dx100uk]

not bothering then at all..

dx

[Beddz]

I want too, cos I know technically the law is on my side... But all he has to do is turn around and say legal team doesn't agree etc etc, then I've got to go to court to prove it and it could end up a right mess 

[dx100uk]

ok well pers i dont think they have a leg to stand on and i very much doubt there is a legal team at all unless they are a very big corp.

more likely slipped people like lawgistics a few quid to get advice he wanted to hear only, as thats all they do. 

[Beddz]

But why the 14 days to get back to me cos I threatened legal action 

[dx100uk]

probably what they always say.

if you are going to go nuclear you'll have to send a letter of claim first.

who are these jokers??

[Beddz]

Letter of claim hmm, I mean I text the dealer director asking to make amends now so...... Just don't expect them to roll over and pay back £37,000 

[dx100uk]

why not the law is on your side.

text?

you should be using royal mail only.

£37K..blimey...

 

 

[Beddz]

I just sent a WhatsApp tonight saying I just want to forget the whole thing and move on so..... I've got baby due soon and other stuff going on, thought it'd be pretty straight forward but the legal team stuff worries me idk why