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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CEL B2B ANPR PCN Claimform - defended but court errored - going for set aside - Greyfriars Car Park Priory Road Bedford MK40 1BY ***Claim Discontinued***


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I've been on the site for seven years, and until recently there had been a 100% record with set asides in private parking company cases.

Recently however three set asides were not granted, in one case it was clearly the Cagger's fault, in the other two there was just a rubbish judge.

So set asides are granted a lot more than they are not granted, as that is usually in the interests of justice - but there is no guarantee.

As others have said, we need to see your draft application and the defence.  However, from a first glance, your defence is very weak as the fleecers will try to say you should have named the driver, and this point needs to be tackled.

Can you please also upload the original PCN.

 

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  • dx100uk changed the title to CEL B2B ANPR PCN Claimform - defended but court errored - going for set aside - Greyfriars Car Park Priory Road Bedford MK40 1BY 
5 hours ago, Jenny21 said:

The first correspondence we got was their Final reminder, at which point we replied explaining that a customer had been driving and identifying her.  The customer also confirmed in writing that it was was hers.

Excellent.  So you're in the clear.

Well before litigation the charlatans were told they were threatening to sue the wrong person, you identified the right person, the right person owned up, but the imbeciles insisted on suing the wrong person.

In their diseased minds it will be because your appeal was "too late" which will be irrelevant to the court, and in any case the "too late" was because they were incapable of understanding a double digit address, bless them.

Yep, go for set aside, and when you do so request that the spivs be ordered to pay the £275 due to their unreasonable conduct for deliberately suing the wrong person.

However, that is for the morrow.  As everyone else has said, please upload all previous communications.  The more info we have, the more the advice is likely to be correct.  

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  • 1 month later...

You have a magnificent case, made even better by this news that the fleecers won't turn up in court.

However, there is the danger that you snatch defeat from the jaws of victory by not arguing the case properly before the court.

We need to see, in particular, the documentation where you and the driver informed the fleecers of who was driving, your application for set aside, and the court order of what to prepare for 2 October.  Bankfodder did ask on 1 August.

We could do with some help from you.

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This certainly works.  I use it regularly for work  https://www.ilovepdf.com/compress_pdf

 

We could do with some help from you.

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Yes, the N244 isn't a disaster but it could easily have been so much better and I'm bemused as to why you didn't come here earlier. 

I'm at work now but will have a careful read through everything later and be back on the forum this evening. 

Right, it's there in black & white that you told the fleecers the identity of the driver on 24 November 2022 but they ignored you and sued the wrong person.

The judge will need to be convinced of two things.

1.  Why you didn't defend when you had the chance.

2.  That you have a reasonable chance of defending the claim during a full hearing.

Your chances of winning were already high, but the fleecers' non-attendance just about guarantees it, as dx says.

A set aside hearing normally takes about 15 minutes, so just be very brief and to the point.  No waffle.

Tell the judge that you would like to briefly explain (1) how the default judgement came about, and (2) also to explain that you have a good defence.  (1) Explain briefly about the defence mess-up.  (2) Then say you were not the driver, you have cooperated with the claimant and supplied details of the driver, but the claimant insists on suing the wrong person.

Assuming that goes well, ask for your £275 costs against CEL because of their unreasonable conduct in deliberately suing the wrong person.  This should have been in your WS, but, oh well.  The judge is highly unlikely to agree, but nothing ventured ...

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dx is spot on so keep your arguments as succinct as possible as explained three posts above.

The judge's "default" position will be to grant the set aside but to deny the £275.

Your argument to get the £275 back makes sense but it's a real pity it's not included in the WS in a little section with COSTS as the title for clarity for the judge (rather than all the waffle that is included instead).

Indeed it's a pity you didn't come here from the start as you would never be at this stage, you would have defended on-line with MCOL like everyone else in every other PPC thread, and there would have been no question of rejected defence or CCJ.  Please learn from this for the future.

So - fingers crossed - when the judge grants set aside immediately pop up and say you ask for costs as the court made a mistake.  If the judge rejects your explanation say you request costs from the fleecers as they deliberately sued the wrong person.

We could do with some help from you.

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  • 4 weeks later...

That is an amazing result - well done!

I've been on this site for seven years, and I've never once seen a judge make the fleecers pay the set aside fee.

Brilliant result!

👏

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  • dx100uk changed the title to CEL B2B ANPR PCN Claimform - defended but court errored - going for set aside - Greyfriars Car Park Priory Road Bedford MK40 1BY **WON Set Aside + fee!**

I'm just evilly reading the correspondence where the cheeky gets say they will consent to set aside if you pay them £135.  Well you didn't.  And they got stuck with the £275 costs.  Ho!  Ho!  Ho!

I see you're out for revenge, and breach of GDPR would be one avenue but ... they went after a company rather than a private individual and presumably used the business address rather than the director's home address, so that looks a non-starter.

You have indirectly got revenge by persuading the judge to make them pay £275. A first in all the years I've been here.  Well done!

Please come back and let us know the situation in 14 days' time.

If they don't pay you by then you can send the bailiffs round to them :-)

 

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  • AndyOrch changed the title to CEL B2B ANPR PCN Claimform - defended but court errored - going for set aside - Greyfriars Car Park Priory Road Bedford MK40 1BY ***Claim Discontinued***

But, but, but - they said they would still continue with the case even if you got the set aside.  Theirs was not a "might".  They said they would definitely pursue you.

Take that saddos!

Remember they still owe you £275.  Please let us know if they pay, or if they don't pay come back here once the 14 days are up.

 

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