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    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
    • Seeking further advice now. The 33 days in which the defendant has to submit a defence expires at 16:00 tomorrow. The defendant has submitted an acknowledgement of service but looking to get the claim awarded by default in failure to submit the defence. This is MoneyClaim Online and can see an option to request a default judgement but believe that is for failure to acknowledge the claim within 14 days??  So being MoneyClaim Online, how do I request the claim be awarded in my favour?
    • Have to agree with the above Health and safety legislation is specific in that the service provider in so far as is reasonably practicable, the health, safety and welfare at work of all his employees and those not in the employ of the business. You claim is like saying you slipped in the swimming pool area while taking a dip. As rightly stated by by the leisure centre, a sports hall has dedicated equipment and you yourself personally have a legal obligation in mitigating danger or injury to yourself by taking account of your immediate surroundings. Where your claim will fail is if it is reasonable and proportionate to impose liability of the Leisure Centre? The answer has to be no.
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Let The Games commence


matt_white
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I am amazed that it has taken me so long to find this site. Thank God I have. I read in the press about the guy who took HBOS to court and got the result but I thought that was just by default on the banks part in not responding ........ little did I know. I have just cut & pasted the DPA letter which I am looking forward to sending to Abbey. Let battle commence!!!!!!!

DPA Letter sent 28.04 40 days 07.06

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Welcome. It sounds as if you may have already done so but please do have a good look at the FAQ and the Library material. It will stand you in good stead later.

 

Also, don't forget to send the £10 with your letter to the Abbey or you will be fobbed off. In fact you're going to be fobbed off anyway but why make it easier for them?

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Hey Matt,

 

Welcome to the forum!

 

Best wishes with your claim!

do you visit shell too?

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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and when you send the letter along with your 10 pounds, send it RECORDED DELIVERY !! :)

Jamloo

__________________________________________________

Abbey - Data Protection Act Disclosure Request Sent 03/04/2006 - 40 day limit was 13th May.

9th June 2003 to 9th April 2004 Statements We Have - Total Charges = £1,420.00 :o

18th February 2005 to 18th March 2006 Statements Received - Total Charges = £3,177.00 :o

Still awaiting remaining statements.:evil: (as of 25th June)

Request for Repayment Letter Sent Recorded Delivery 02/06/2006 - 14 day limit is 16th June. Requesting £4,597.00

Letter Before Action Sent Recorded Delivery 22/06/2006 - 14 day limit is 6th July. Requesting £4,597.00

 

Capital One (Part 1) -

Request for Repayment Letter Sent Recorded Delivery 26/06/2006 - 14 day limit is 10th July. Requesting £359.22

 

Letter Before Action Sent Recorded Delivery 24/07/2006 - 14 day limit is 7th August. Requesting £359.22

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Yes. Do I send it to the branch or to:-

Data Protection Manager

Data Protection Team

Regulatory Compliance

Abbey House

201 Graftons Gate East

Milton Keynes

MK9 1AN ?

who do I make the cheque payable to Abbey?

I know these may sound inane questions but I fear that a cockup will lead to them suggesting that the 'form' had not been followed etc.

DPA Letter sent 28.04 40 days 07.06

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Shell?

 

Sorry its another forum i visit, there's a matt white on there too..

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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  • 1 month later...

Have finally had a reply to my DPA letter. I must admit it looks to be a standard letter and judging by the reference it probably is but it has thrown me a little and any advise would be appreciated.

 

Abbey

PO Box 1109

Bradford BD1 5ZJ

 

Our ref MANINT14/443/HM

 

Dear

 

Thank you for your letter dated 28th April 2006 which we received on 2nd May2006, requesting information on your bank account. I acknowledge receipt of your £10 fee.

 

I would like to advise you that under a Data Protection Request, you will only receive the transactions that are currently held on our systems. These will be forwarded to you within 40 days, free of charge, under separate cover. Any earlier transactions have been archived onto microfiche, which is not covered by the Data Protection Act. These archived transactions will therefore not be supplied to you under a Data Protection Act request and will not be subject to the 40 day ruling.

 

We can however supply details of the transactions held on the microfiche on payment of an administration fee of £10.00 for multiple monthly statements per account that have been archived.

 

It is clesr from your request that you require the transactional information that is held on the microfiche records. In order to avoid any additional delays, we will therefore use the £10 that you have sent with your Data Protection Act request, as payment for the microfiche records that you need. If you do not want us to do this, please call us on the above number.

 

You have also asked for details of any 'manual interventions' that may have been made on your account and I am sorry that we are unable to help with this request.

 

I can explain that we consider 'manual intervention' to mean an action that is not automatic or computer driven. Not all manual interventions are recorded, for example if a member of staff looks at a paper document relating to your account, a record is not always required. Similarly some interventions may relate to work carried out by a department rather than individuals where no central record of activity is kept because this is not the kind of information we need, or more importantly, that a customer would usually request

 

If you have any questions please call us on the above number.

 

Yours sincerely etc.

 

 

1) Clearly alanfromderby's letter re the microfiche argument applies here.

http://www.consumeractiongroup.co.uk/forum/showthread.php?t=4031.

However, they are asking me to telephone them which I do not wish to do because I do not want to get into an argument (!) nor do I wish to lose my temper.

 

2) I remember seeing on the forum a good definition of a 'manual intervention' but for the life of me I cannot find it now!! Can anyone point me in the right direction?

 

3) This letter originated from Bradford yet I sent my DPA letter to Milton Keynes. Should I address a reply to Bradford or Milton Keynes??

 

All help appreciated.

DPA Letter sent 28.04 40 days 07.06

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Looks like the one I and a few others here got ...is it dated 24th May and the post mark 1st June from Pam Speed ?

 

I sent my reply back to Milton Keynes to EXACTLY the same person

 

Data Protection Manager

Data Protection Team

Regulatory Compliance

Abbey House

201 Grafton Gate East

Milton Keynes

MK9 1AN

 

 

Used Alan's template with some minor modifications specifically telling them not to use the £10 for anything else other than the original DPA request and pointing out specifically what was missing in terms of months etc.....

 

Reminded them that they had X days left to comply and left it at that.

 

Looks like there's a number of us all at the same stage, its going to be interesting comparing notes!!

4th MayParachute opened

4th May DPA recorded delivery 12th June expiry

24th May DPA chase letter recorded delivery

30th May from Abbey 12 mths statements

3rd June Microfiche letter from Abbey

5th June DPA LBA warning

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Letter dated 1st, post marked 1st, signed by Pam Speed, Business Manager, Banking Servicing (their typo I presume) in Bradford and sent 2nd class!

DPA Letter sent 28.04 40 days 07.06

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

DPA Letter sent 28.04 40 days 07.06

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