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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
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Assault by security guard in co-op store


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My husband was grabbed from behind, and his fleece ripped, in a local Co-op store last month. The assault was reported online when we got home. A crime reference number was issued. 

 

I emailed the CEO of Co-op, who said security was subcontracted to Mitie. Mitie have said they and the guard are registered with the SIA, but an investigation by 'co-op team members' found nothing. They also said the  cctv belongs to co-op. I can't find the guard on the SIA register, I did take a photo of him before we left the store, and got his name badge for another place where he works as security (a hospital!).

 

Police have yet to take a statement, but have said the cctv shows his arm being grabbed. Although they said it's at the store entrance, actually he was well inside, and in any case, the security guard didn't identify himself.

 

Police seem reluctant to push the charges of assault and criminal damage (my husband had a bruised rib, and the sleeve of his fleece was half ripped off. So clearly he was pulled verty hard). Would my husband have to get a solicitor to access the cctv and potentially ask for a settlement prior to a private action against Mitie and their employee?

 

He's offered to go to the police station to make a statement and hand in his ripped fleece as evidence, he's awaiting a response. Mitie haven't responded after being informed last week that there is cctv footage, and sent a picture of the fleece.

 

I'm concerned the cctv will 'go missing' if we can't get hold of it soon. Had that happen years ago, when my then boyfriend was assaulted in a club by the bouncer. Police encouraged him  to make a statement, had the cctv - and then lost it. 

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SAR 

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Assault by security guard in co-op store

Potentially your husband has a claim for trespass either against the supermarket or the security company.

You don't say when this has happened but he would certainly need to get a doctor to have a look at the injury that he has suffered and also he should have photographs of the bruising.

Obviously keep the coat untouched.

I think we need to know the entire story because you have simply talked about the injury and you have not talked about the circumstances leading up to it.

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So we walked in to see if there was anything worth getting for dinner, as we had 15 minutes before our train. Nothing in the reduced section, so we walked out. He was behind me, and had a half drunk water bottle in his pocket (the pockets are on the front of the fleece) both as we went in, and as we left.

 

Obviously, the security guard hadn't clocked this as we went in, but instead of stopping my husband, grabbed his arm from behind after he'd gone past, and nearly pulled him to the floor. My husband resisted, so didn’t quite fall over. That's probably when his fleece ripped. The guard then reached around into his pocket and found the M&S water bottle.

 

He did go to the doctor, but internal bruising isn't visible. This happened four weeks ago today, in S London, near my mum's, in the evening. We'd taken her, in her wheelchair, on the bus to a hospital appointment, and were heading home after taking her back to hers.

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Please can you tell us something about the ethnicity of the security person and also your own ethnicity.

How soon after the incident did you go to the doctor?

What is the value of the damaged fleece?

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Also I find it very difficult to believe that there was no verbal exchange – although you haven't refer to one.

Please can you post up the dialogue which occurred

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Only dialogue was well after he'd grabbed my husband. I think it was my husband calling out to me, then he said what do you think you're doing? After the guy was holding the (half empty) M&S water bottle, he said he'd made a mistake. There was no dialogue before the assault. 

Edited by wazir
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Who said that they had made a mistake – was it the security person or your husband?

Also, you have enhanced the ethnicity and I can certainly understand if this was deliberate – but it would be helpful to have a sense of whether there was some stereotyping or profiling involved

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Hi

 

Could I also just add the Coop saying the security guard is employed by mitie they are sort of telling you the truth but not.

 

Yes the Security Guard is Employed by Mitie but it is the Coop that has Employed/Contracted the Services of Mitie to provide Security in that store so the Coop are responsible for the actions of the Security Company they Employed Mitie to carry out this Service on there behalf.                       

(them passing you to Mitie is wrong as the buck stops with Coop as they Employed them to carry out this Security Service in that store)

 

You don't need a solicitor to request CCTV you simply send the Coop/that specific Coop store a Subject Access Request (SAR) requesting copies of the CCTV on XX/XX/2022 from time approx. Start Time to approx. Finish time and that this footage must be kept and not destroyed and that you also require "ALL DATA". Make sure those involved in this incident i.e your husband and yourself are named in the SAR request. ( they may ask you to provide photo ID to identify you from the CCTV Footage which you could just send with your SAR Request)

 

 

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Thank you all for your advice. Will SAR the Co-op, and point out they are legally responsible. 

 

My husband is white, the security guard is Asian, presumably Muslim, as the name on his NHS badge translates as 'gentle servant'! You gotta laugh. 

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 suggest that you post a draft of any letters that you are thinking of sending here before you you post it off

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  • 1 month later...

I've edited some of the works out of your post .

 

You have made the point without needing to go on to make additional comments.

 

Thanks 

 

 

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Well, the police ace have said they won't prosecute as 'it's a security guard doing his job'. On the phone. Asked them to put it in writing. Chasing that separately. 

 

Mitie are delaying responding to the SAR. They still haven't given the SIA number of the security guard.

 

Co-op have responded. I've got a cctv still of the guard grabbing my husband. Also a statement from Co-op staff saying my husband was assaulted, but 'that's a matter for Mitie'.

 

Given I have a statement from a Mitie director directly claiming the Co-op staff didn't say there was an assault (which was untrue), is it time to go to the Mitie CEO again, with the cctv still, with a notice prior to action? Or go to a solicitor and start formal proceedings?

 

Or wait until the police confirm in writing what they said on the phone. Not only did they say there was an assault but they wouldn't prosecute as it was only 'a security guard doing his job',but he wasn't wearing his SIA badge, as he must do when working.

 

Mitie haven't yet given his SIA number either, and I can't find him on the SIA Register using any combination of the names on his NHS security badge (presumably from his other job, he was wearing that, and I got a picture of it at the time).

 

There's also the question of Co-ops liability for their contracted out security. 

 

Thanks in advance for any advice.

 

 

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