Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Nettyg v Hsbc ***WON***


nettyg
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5516 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

GOD I HATE HSBC WITH A VENGEANCE!!!!!

 

sorry i haven't been around much, but my second claim, which i was promised a cheque for.... was PAID INTO MY ACCOUNT!! i'm fuming b****ds!!!

 

still leaves me overdrawn - and they have the cheek to ask me when i'll be paying the balance off - i told them to 'balance off' too!!. told them that as that bloody balance was made up of charges and they've stolen from me - once again! - the only way i won't claim from them for a THIRD time, is if they write off the rest. we'll see what bloody Fozia Hussain thinks of that when she reads her prompt card eh!!!

 

absolutely livid....:evil:

If i've been helpful in any way....then tip my scales over there!

Link to post
Share on other sites

  • Replies 770
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

:cool: Calm down, Netty Dear,

 

Revenge is a dish best served cold, they say :cool:

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

Link to post
Share on other sites

Hi Netty

Did you sign an acceptance, as I stipulated that I only want a cheque! if I do not get a cheque I will NOT advise the courts as this was my stipulation in accepting the full offer, yesterday morning. But as sure as eggs are eggs they will no doubt pay it into my credit card and ignore me.

DS

Link to post
Share on other sites

Hi Netty, sorry to digress slightly on your thread but have you managed to find out anything about whether HSBC hold statement info going back more than 6 years i.e. to Midland Bank days. I have thousands in charges going back about 20 years, and wanted to know if I am gonna be able to get hold of the information for my account going back that far ??? Any news, any colleagues willing to spill the beans ???? Thanks a bunch. Fendyweather xxxx

Link to post
Share on other sites

i was calming down until you asked me that question fendy!! i spent the best part of a day arguing with two ladies, the first one i couldn't understand at all!!. apparently, the information that they hold on fiche is only for the same years that you can download yourself off internet banking!!! now if you believe that (which i don't for one second) pah!

 

why would they copy current information - i ask you... ridiculous. bottom line is.. .they don't want us to make claims going further back than the six years they are currently paying out on - b*****s:mad:

If i've been helpful in any way....then tip my scales over there!

Link to post
Share on other sites

Yes very frustrating...I knew all along that I should never have shredded all those past statements / maybe anally retentive, but what's wrong with rich and anally retentive !

 

The other possible strategy is to make an estimate of previous years' charges based on charges incurred over the past 6 years I'm sure I was reading a thread here - even today - of someone who had successfully done that but I think thsir strategy was to put it all in one claim.Separating them out might prove more difficult.

 

Can I also ask you a quickie - Do you know if I have to include copies of statements in my NI court claim or is the schedule of charges enough?

Thx

Link to post
Share on other sites

Umm, until theres something more concrete on this one I dont think Im gonna be able to go ahead with it........... Sadly, because Im sure they must add up to around 8K. Such a pity............ nvm, if any new info comes to lights on proving they hold records going back that much further, then please post it on the HSBC forum wont you. Thankyou for replying though. All the best. Fendyweather. xx

Link to post
Share on other sites

fendy - can you pm hsbcrusher about trying to get old info - he is looking to help in some way or another - thankx.

 

 

and mostyn - don't send copies of statements - just the breakdown - 2 copies, will do....... and when you get your acknowledgment - send a copy of your breakdown to dg - their addy will be on page 2. put your claim number on it (it will come after the notice of issue)

Link to post
Share on other sites

i've already made my mind up that the only way i'm going to get statements pre 6 years is to don a balaclava and a 'sawn-off' (giveme, you knew there'd be some kind of hat in it somewhere lol) and go find them myself.... if ever i find out where they're buried!!!

If i've been helpful in any way....then tip my scales over there!

Link to post
Share on other sites

  • 4 weeks later...
  • 1 month later...

hey guys long time no see!!

 

here's a funny thing..... back in april i had a bit of a set too via email with one heidi daniels from leeds customer services. basically i wanted my 3rd lot of charges refunded via cheque and they refused, putting said refund into an already overdrawn account.

 

now then, today i received a cheque for £305 for said bank charges refund... making a grand total - so far - £6934 !!!!

 

 

refunded haha lol whoooping for joy

:D

this is better than working lol

 

lats... i'll pm you xxx

If i've been helpful in any way....then tip my scales over there!

Link to post
Share on other sites

hiya sis

my belief that the banks REALLY REALLY don't know what they're doing has been restored lol

 

i've missed u all xxx:(

If i've been helpful in any way....then tip my scales over there!

Link to post
Share on other sites

We've missed you too Netty,

 

Welcome Back! On a high note too! Well done! xx

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

Link to post
Share on other sites

Hi Guys

Congratulations Netty

Jo

HFC Bank - First letter claiming £196/LBA sent/£75 offered/rejected/Claim filed

HFC Bank Take 2 - Statements received

A & L - Prelim sent/LBA sent

Barclays (for my Dad) - Awaiting statements/LBA for S.A.R. sent/Statements received/Prelim sent/LBA sent

A & L (for my Son) - Awaiting statements/Statements arrived Prelim letter sent/£280 offered and rejected

Abbey (for my Sister) - ***Won***

Barclays PPI claim

Studio - ***Won***

HSBC - (for my brother-in-law) ***Won*** 8-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...