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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nettyg v Hsbc ***WON***


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hi lats... works out just £47 difference and have pm'd the big 5, bong apparently not taking pm's at the mo

 

i'm such an idiot and i've bruises up my backside from kicking myself - don't anybody ask me how i did that, i'm not in the mood:(

If i've been helpful in any way....then tip my scales over there!

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i've stopped crying a bit now. i really thought for a moment that they would get 'their moment' with me and take me into a courtroom and laugh out loud - kinda retribution for all the nasty things i've been saying. thanks for putting my mind at ease, i'm going to have a comforting bottle of vodka!!

If i've been helpful in any way....then tip my scales over there!

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now i've been comforted with my little saga i'll get on and read my instructions on the aq again - closest i've ever been to a cardiac i think guys !!!

If i've been helpful in any way....then tip my scales over there!

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so ok netty, are we back on track - any others check in via pm? i sent bong one for you just now - she'll take a look, too.

the 149 is much more concise - i just about get that one - this is first look i've really had at the 150 so we'll conquer it together.

just carry on as normal until someone tells you otherwise. (i'm hoping in about 3 weeks time we will both look back on today and laugh - but i know it's a bitch right now), - like the time i sent a hard boiled egg with son #1 for the ingredients for a cooking class - (actually he still doesn't laugh at that, but i do!) we'll call this your hard boiled egg!

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oh god lats dunno about hard boiled egg moment - really thought i'd blown it!! i don't think i can look at the 50 tonight cos i've been too 'excited' to think straight - but tomorrow i'll downwload the pdf version and fill that in as best i can. i'll be a right pain in the a**e to get that right!!!

 

actually, with the figures being so 'similar' like £47 i'm not so sure that i did the wrong thing but... no no no just stick to the plan netty and continue!!

 

i reckon for now i need light entertainment or something!! lol

If i've been helpful in any way....then tip my scales over there!

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go have a bubble bath - that works for me every time!

 

and it's calming to know you can download a zillion copies of it from the aq link if you need them - i've got one of each 149 and 150 now where i can see them instead of dancing back and forth all the time.

we'll get there -

send them another breakdown!!!!!!

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hi - got the SOS from Lattie - looks like the panic is over?

 

If there's a problem with the s/s calulations don't worry about it - wait for DG to raise it and then agree with them if they're right.

 

All the best Netty

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Netty don’t worry... its a form like any other and there’s enough brain power behind you on this web page to launch a nuclear strike on DG... not a problem... in your own words just listen and ask.... and have faith cuz we are all with you

pete

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just a quick update on the 2nd claim.... received love letter from colin telling me he's investigating... hmm... seem to have heard that one before - and he hasn't investigated that one yet!

do you think he may be too busy lol??

If i've been helpful in any way....then tip my scales over there!

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lol... i shall be using the england-simple (like me)-excel s/s. it's only a small claim and i really am not bothered whether i get paid out or not - i guess i was in pedantic mood when i thought of taking another one out!!!

i'm not gonna stress you out over that one lats (i had not intention of stressing you out over the current one either- sorry) :(

 

anyway back to the 'important one'.... shall ring dg until i get an answer tomorrow -lawd knows i don't give up easy :D

If i've been helpful in any way....then tip my scales over there!

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hmm it aint been an easy couple of days!!!

back on track now tho, so dg will be bored stiff with me by tomorrow evening!! then i'm off to see amy winehouse lol

If i've been helpful in any way....then tip my scales over there!

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nets, let me know when you are ready to tackle the 150 again - or maybe you've done it.

i tried copying the bit in blue on post 3 of the new strat. and then pasting it in section h and it fits fine.

also, did you take a look to see if the basic charges - no interest or court fees is under 5K - that'll be your reasoning for it to be in small claims.

it's all do-able, just get it ready and set it aside - you'll feel in control if it's ready to take in. plus you'll be able to help the others, i've got a list going and i'm sure it's not all of them -

these are when the aq's are due;

3/3 beresd,johnnymitch,foss

4/3 yours,rundl

5/3 noel,roosters,gazhodge

forgot when rundl's is - did he tell us?

anyways, i'm sure a few will need some help.

have fun seeing a.w.

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hi lats... i feel like i've had shock treatment right now so i'll be ready to tackle the 150 at the weekend when i can spend time to absorb. you're so good and i know your'e working had to help us all mentioned, rundll same day as me by the way.

 

thought i'd just stick to helping peeps that are 'behind' me a the mo just to build up confidence again - i know you understand what i mean, but i'm ok - feel a bit humble!!!

If i've been helpful in any way....then tip my scales over there!

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