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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ds V Barclaycard Litigation In Progress*won*


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Great DS!

 

Well, I haven't started my claim yet. I have been reading the site for about 3 months now, and I will be starting with the process hopefully in the next couple of weeks. I've been moving house and all my things are in boxes so I have been waiting to unpack to see if i have my old statements and that way I can skip the S.A.R. step. But I will gladly let you know when I have my own thread, I will need all the help I can get.:)

 

Just out of curiosity, what spreadsheet did you use? Trying to get ready as best as I can here!

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I used Vamps spreadsheets from the template library. I just changed the amount of the % accordingly. Be carefull not to change the (SUMS) as everthing just calculates once you put a date and an amount it is all on automatic!!

Good luck with your claim and if you need any help just shout.

DS

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I just looked back on this claim and it was started on 1st Jan 2007 and the chq arrived on the 31st May 2007, so it took 6 months and ordinarilly he would not have been paid untill just prior to court date which in this case is scheduled for August 2007.

DS

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I used Vamps spreadsheets from the template library. I just changed the amount of the % accordingly. Be carefull not to change the (SUMS) as everthing just calculates once you put a date and an amount it is all on automatic!!

Good luck with your claim and if you need any help just shout.

DS

 

 

I'm sorry to bother you with such silly things DS, but as I told you I'm trying to prepare the best I can. I looked at the Vamps spread****s and there were more than one, and I'm quite confuse about which is the right one (not knowing the difference between compound contractual interest and just contractual interest etc.). Out of them, which is the right one?

SIMPLE VERSION - choose to claim all or no bank interest

12 Throughout claim with contractual interest

OR

13 Throughout claim with compounded contractual interest

ADVANCED VERSION - estimate bank interest charged on penalties

15 Throughout claim with contractual interest

OR

16 Throughout claim with compounded contractual interest

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Hi macgirl, you really need to start a thread now. It will be better in the long run for you and those who want to help you. In anwer to your question, Simple Contractual interest calculates at the rate you eneter from the date you were charged. Compound works like this example

Charge £10

Interest £1

Interest next month paid on £11

It's how the credit cards charge you interest on money you borrow from them i.e. interest on interest!

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Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

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I'm sorry to bother you with such silly things DS, but as I told you I'm trying to prepare the best I can. I looked at the Vamps spread****s and there were more than one, and I'm quite confuse about which is the right one (not knowing the difference between compound contractual interest and just contractual interest etc.). Out of them, which is the right one?

SIMPLE VERSION - choose to claim all or no bank interest

12 Throughout claim with contractual interest

OR

13 Throughout claim with compounded contractual interest

ADVANCED VERSION - estimate bank interest charged on penalties

15 Throughout claim with contractual interest

OR

16 Throughout claim with compounded contractual interest

 

I think Vamps sheets have been updated since I started doing them, so unless you are very confident with spreadies I would stick to the simple version, but changing the interest to the contractual rate. To do compound I found it was too difficult and I was happy enough with the amount of interest on the contractual rate.

 

I think that when you come to filling in the N1 form (POC) you will have to put a lot more information. I would keep it as simple as you can as the more complex matters are the more a judge may pick up on it and challenge you.

 

It is a good idea if you do start your own thread, but I must say I will always help you where I can.

Regards

ds

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