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    • 7 weeks now. What happens if they don''t get back to me within the 8 weeks? They have to provide me a final response in that time frame right? 
    • Referring back to to your initial post... So not a judgment ?
    • I have never heard of any such law. Please post a link to what you have read online that explains this law. And please confirm whether you were ever married to or in a formal Civil Partnership with your Ex.
    • Today has been hectic so  have been unable to complete the whole thing. If you now understand it and want to go ahead with a complaint to the IPC, fine. If not then I won't need to finish it. But below is my response to your request  on post 64. No you don't seem stupid, the Protection of Freedoms Act isn't easy to get one 's head around at first. The part of the above Act referring to private parking is contained within Schedule 4 which you can find online under the Protection of Freedoms Act 2012. Section 9 of SCH.4 relates to how the parking scrotes have to perform so that they can transfer their right to pursue the keeper from the driver when the PCN is still unpaid after a certain amount of time. In your case the PCN was posted to you the keeper and arrived within 14 days from when they claimed a breach occurred. That means they complied with first part of the Act. The driver at that time was still responsible to pay the charge demanded on the PCN and PCM now have to wait for 28 days to elapse before they can write and advise the keeper that as the charge has not been paid, that they now have the right to pursue the keeper. They claim they sent the first PCN on the 13th March, five days after the alleged breach and it arrived on Friday 15th March. So to comply with the Act they have to observe Section 8 subsection 2f   (f)warn the keeper that if, after the period of 28 days beginning with the day after that on which the notice is given— (i)the amount of the unpaid parking charges specified under paragraph (d) has not been paid in full, and (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid. ---------------------------------------------------------------------------------------------------------------------------------------------So the first PCN was deemed to arrive on the 15th March and for 28 days to have elapsed is when the time is right for them to write and say you are now liable as keeper. So they sent the next PCN on the 12th April which is too early as you could still have paid until midnight of the 12th. So the earliest their second PCN should have gone to you was  Saturday 13th April so more likely on Monday 15th April. The IPC Code of Conduct states "Operators must be aware of their legal obligations and implement the relevant legislation and guidance when operating their businesses." So by issuing your demand a day early, they have broken the Act, the IPC Code of Conduct, the DVLA agreement  to abide by the law and the Code of Conduct not to mention a possible breach of your GDPR .   I asked the IPC  in the letter on an earlier to confirm that  CPMs Notice misrepresenting the law was a standard practice for all of PCMs Notices or just certain ones. Their distribution  may depend on when they were issued and whether they were issued in certain localities or for certain breaches. Whichever method used is a serious breach of the Law and could lead to PCM being black listed by the DVLA . One would expect that after that even if the IPC did not cancel your ticket, PCM could not risk going to Court with you nor even pursuing you any further.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Darling 2 takes on the TSB**won**


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Thanks GuidoT and GaryH - Thank you both for your fine opinions - GuidoT hope I havn't offended, I am being very very cautious (insert the word scared here if prefered!), as last year I was taken to the small claims court by my sons Playgroup (yes I know - how did I manage that one!!!) I was told by the owner that she was not prepared to put up with his behaviour - he was only 3 1/2 yrs old etc etc...so I took him out and placed him in a new school... Not giving the required notice because of the circumstances. Now, I had never signed a contract and had never been told how long to give, But the Judge slammed into me, kept refering to the understanding that everyone else but me knew about the notice - I dont know now he knew that, there was no evidence before the court and no contract that had been signed or acknowleged by me" ...I was made to look a total fool and although I know I had the moral high ground, he didn't give a damn, didn't want to hear a peep from us, My husband was also sued although he had never had anything to do with the negotiations, I was so angry I had to drive to Porsmouth that night and shout at the moon!!!!

So after that experience I am very very worried it will go into the court and I will meet that judge again.

Hope I did not offend - I would hate to do that:p

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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I am not offended, if I was, I would not have responded with my view; apologies if my words appeared a little blunt. I laughed at your story about your 3 year old - I know I should not have.

 

As to GaryH's letter, he clearly is a master at this, but I would suggest one point is added to the draft letter. Reading that letter a judge may think why did you commence the claim with the higher value knowing you had been paid the £750.00? He may not look at the chronology of events.

 

At the end of the second paragraph to GaryH's letter add a new sentence 'That payment was made by the Defendant just after the filing of my claim, therefore my claim should be reduced by that sum.'

 

Personally I would wait until they filed their defence, but if I was you I know who I would listen to, i.e. GaryH.

 

It is human nature to judge what has happened in the past and apply that to the future, in particular if it was a bad experience. Please try and avoid thinking like that matter do not usually turn out that way - unusually for me a bit of psycho babble nonsense.

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Thanks for the compliment Guido, but I'm certainly not any sort of expert on any of these matters. I'm not from a legal background and my opinions or advice or suggestions (call it what you will) comes purely from experiance from my own (many!) claims and from research done within the past year.

 

Having said that, nobody on this site is an expert. Some are more qualified to offer advice than others and there are a few lawyers lurking around here, but even those who are legally trained can only give informal advice on a forum such as this and usually would'nt disclose their profession. I think the key is to use your own judgement, and seek a second opinion if necessary. You'll usually get a feeling for who's advice is generally sound and who's is perhaps is not. From what I've seen so far, I don't think you'll go far wrong by taking Guido's advice.

 

With regard to the letter, I'm not sure the extra sentance is necessary, although it won't do any harm. There is already a space for the date you received the payment, but more importantly, you would'nt actually be amending or physically altering the value of your claim. As I understand it, your obligation is only to notify the court immediately if you receive any payment after issue. The amount outstanding would be determined at the hearing, or as will almost certainly be the case here, upon earlier settlement.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Thank you I shall write and notify the court of the payment £750. immediately. Thanks again for our help. Heres hoping I will not need to go to Portsmouth ro shout at the moon ever again!! (pls see #51)

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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  • 2 weeks later...

Today I recieved the Notice that Acknowledgement of Service has been filed they filed it on the 25th January 2007.They have indicated their intention to claim. giving them selves 28 days to file a defence.

With it was a form with SC&M address and fax nos etc.

DO I HAVE TO DO ANYTHING AT THIS POINT OR JUST WAIT...and wait ..and wait!

One thing, on the responce pack photocopied page it says address to which documents about this claim should be sent (letter dated 24th jan 2007)

 

 

Sechiari clark And mitchel

Department So, PO box 499...blah blah

Brighton East sussex

 

 

And on the other letter dsent by te court it says the defendant has given a new address for service of documents... (letter dated 25th JAn 2007)

 

Andover service

Recovery Centre

Charlton Place

Andover SP10 1RE

............................. what is going on here, which one is the right one??

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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hello BUMP!

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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Just wait for the time being. The next step is the allocation questionnaire, which you will recieve after they file a defence. When you get it, you should definately use the new strategy which is detailed here - http://www.consumeractiongroup.co.uk/forum/general/53570-new-strategy-allocation-questionaires.html

 

Interesting that they changed the address for service of documents. I think this is a clear sign that SC&M cannot cope with the weight of claims, and presumably then they'll start dealing with them in-house from now on. Mind you, its not like you need specialist solicitor's to issue mass produced template defence's is it?! Use the address which they gave you in the most recent letter.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Received a copy of the LTSB defence this morning - the court wrote "Please find enclosed a copy of the Defendants defence for your records and await further direction" (QUOTE) I take it I am suposed to await further directions, not that they are waiting for further directions from me? - I supose I do nothing and wait for the AQ? The defence came from SC&M although as you see above (#55) they had given their post address as the Andover address?

There is a 9 point defence claiming that we knew of these charges when we opened the account (2) and that "the charges are for banking services,and are not damages nor a penalty;"(8.1) is this the normal defence letter?

This was served on the 26th Jan 2007.

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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Hi Darling1, I called the courts today and acknowledgment of service was filed on the 27th Jan. the courts told me that Lloyd's have 14 days to respond which is the 10th Feb. so like you I also will wait and wait. why do you think mine is 14 days and yours is 28 days, confusing or what

Pen

:x if i have been off any help to you please click my scales

 

cases won

28th July Single Claim for bank charges against LTSB, £6,800 WON with CI to date of Judgement

 

18th July Joint Claime against LTSB £7,800 WON with CI to date of Judgement.

 

 

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Hi Pen

They have 14 days from date of service to acknowledge, and 28 days form date of service to enter a defence.

 

Darling1 - you should get an AQ to fill in any day now. Use the link that Gary posted earlier to fill it in, also send a copy to SC&M.

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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Doea anyone know if the defence I was sent is the normal letter? see #58, obviously I only posted a little bit of it . my typing speed is v slow;)

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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Thanks Guido, Have looked at you thread, the letter i received is exactly the same as yours. So I will just sit back and wait for the AQ. I am going to use the new stlye reply on the AQ, as I have never seen one I have no idea what I am talking about. But I have read up on it, and nearly get it!!

I find that everything is daunting untill you actually deal with it.

One slight worry - this is a claim on behalf of my husband, who at first thought I was wasting my time, untill I won against the Halifax:p . I am a little worried that if this ever got to court, Im goining to have to do a lot of coaching:shock: , and he is going to have to catch up on 4 months of reading threads!!:|

 

Oh well another bridge to cross - as and when!!!

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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I am pleased to see that you are going to use new strategy for AQ, it is really a must now.

 

You should be able to represent your husband in court, although it is highly unlikely that it will get this far. Lloyds are settling a lot of claims around the AQ stage now (although the timing is still sometimes a bit random).

 

When completing you AQ in the 'other information box' you should state that you will be representing your husband.

If I have been helpful please click on my star and add a comment.

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Thanks for that - Am I the best person torepresent him! I c*ck up almost everything I go near! But I am sure it will not come to that.

Thanks guido

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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Thanks Guido - I'm sure I will be bugging you all with questions very shortly when the AQ comes -I want it to be perfect! -don't the LTSB drag this thing out, why don't they just give up fighting and get their house in order asap. therefore creating themselves less work for the future...:confused:

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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Also, as you'll probably be allocated to the fast track, its highly likely that the judge will agree to the proposed directions. That'll give Lloyds 28 days to either put up or shut up, ie provide disclosure of their costings. Obviously its highly unlikely that they will, they'll almost certainly settle instead.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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I know what you say is true Gary, but Just the mention of the words "in the fast track" and "not in the small claims" brings me out in a hot sweat... I shall have to go and lie down now! :eek: .....

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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I have just checked back your claim is for a rather large £9K, it is almost certain you will be allocated to the fast track, however this is nothing to fear really.

 

As I am sure you know, Lloyds have not yet fully defended one of these matters, therefore it follows you are very unlikely to end up in court (but prepare like you will) never mind lose.

 

Notwithstanding the courts are generally reluctant to make an adverse costs order against a litigant in person when the other side are represented.

 

Indeed, there are distinct advantage to the fast track, such as disclosure and that should act as a catalyst to get Lloyds to settle earlier.

 

You will be fine.

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Hi guido thanks for that - I need telling to calm down again & again & again..... Just when I thought it was safe to relax a tiny bit the postman has arrived with an AQ in his cold and gloved hands...they do seem very quick at Salisbury Court, defence only came yesterday.......Now what EXACTLY do I put on it...every space seems a bit confusing, Can I claim at this stage all the extra expenses Like postage, potocopying and paper and Time??? or is that just tough ti**y?

 

PLEASE HELP ME, they would like it back by 16th Feb, I would like it back tothe court asap!:eek:

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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To complete AQ see Gary's post 57 on your thread and that below:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html

 

I completed the PDF version and posted to the court, it looks much nicer, in particular if you are prone to having a few attempts at it.

 

Take your time, no cause for concern, all perfectly normal.

If I have been helpful please click on my star and add a comment.

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8) Are you Mr cool or what,...GuidoT!! ......will do!!

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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Darling1, you better calm down as I am reading all these with interest, I'm following you all the way so far.

Pen

:x if i have been off any help to you please click my scales

 

cases won

28th July Single Claim for bank charges against LTSB, £6,800 WON with CI to date of Judgement

 

18th July Joint Claime against LTSB £7,800 WON with CI to date of Judgement.

 

 

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Hows the AQ going Darling1?

 

What type is it, N149 or N150? Have you used the new strategy, yes?

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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