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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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The sub-postmasters scandal


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Here's Gareth Jenkins that @cjcregg referred to earlier today, in the Times. Also Anne Chambers and the Met investigation into both of them.

An investigation involving colleagues Gareth Jenkins, 71, and Anne Chambers, 66, was opened after a judge said that defects and bugs in the system that they knew about were “kept secret”.

https://archive.is/o4dFR

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Some of the press are focussing on Fujitsu/Horizon today.

Adam Crozier has distance himself from Horizon, saying he had nothing to do with it when he was head of Royal Mail, although he was there from 2003 to 2010. POCL wasn't split off until 2012. Hmm.

I hadn't realised that Michael Keegan, husband of the current education minister, was CEO of Fujitsu between 2014 and 2018.

 

 

 

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So it's £75k full stop?? I'd be fuming too.

Ministers only seem to look at the overall cost and not think about what it means to the individual.

I can see another petition coming on about the compensation.

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Thank you. I fear they still think of postmasters as the little people who'll be bought off easily.

This isn't the petition I was thinking of but there are some new ones saying Alan Bates should get a knighthood. I do hope they've asked him if he wants one.

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I saw in the Guardian live feed that a Tory minister who was standing in for someone else said he asked to see Paula Vennells. He wanted to understand the situation better; she refused to meet him without her lawyer.

That tells us something, this isn't normal.

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And how many other ministers did AB write to? I think Davey is being used as a distraction?

Are you sure the DPP can just take over prosecutions from an institution that's done its own for 300 years?

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Here's tonight's Graun editorial on the SPMs.

WWW.THEGUARDIAN.COM

Editorial: Compensation for innocent victims of the Post Office scandal must be accompanied by a ruthless process of holding their tormentors to account

 

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This is Jo Hamilton on Twitter, to Sunak and Zahawi.

'You still haven't paid to GLO group and the fact that you think throwing £75k at people will help, just shows how completely out of touch you are. Wouldn't even cover the interest on what has been stolen from them by POL'

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Tom Witherow in the Times is doing a lot of work on this.

'Important point when writing about Horizon scandal:
 
There are 4,000+ victims - not 'hundreds':
** 983 overturned convictions
** 2,750 HSS (lost money, weren't prosecuted)
** c. 500 more in #MrBatesVsThePostOffice group (exc OC)
** 100+ more came forward post-ITV.
 
Total = 4,333
 
ETA: Tax guru Dan Neidle says the PO don't know how many people were affected.
 
Also that some SPMs were pressured into signing draconian non-disclosure agreements [NDAs] with little or no legal advice. He thinks they should be released from the NDA obligations so they're free to speak.

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The public inquiry today has Stephen Bradshaw, PO investigator.

From the Guardian 'Bradshaw has been described as having a “heavy footprint” in the scandal after being involved in the criminal investigation of nine post office operators.'

 

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Judge Wyn Williams has just told Bradshaw that he's allowed to refuse to answer a question if he thinks it could incriminate him, or words to that effect. He has lawyers in court who will be allowed to advise him today.

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I see what CJ means about Bradshaw. They seem to be tying him up in knots and the answers seem to indicate that he was only following orders and that a lot of his WS asserting fair investigations was written by Cartwright King who acted for POL.

And he isn't technical so he seems to be implying he didn't understand Horizon.

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It just sounds worse and worse.

I haven't watched hearings before, Stephen Bradshaw is sounding like a broken record giving as little information as possible.

John Hyde, deputy ed of the Law Gazette tweeted this earlier.

'Seen a lot of tweets from people saying Post Office investigator Stephen Bradshaw is coming across as incompetent and/or blindly defending the PO. For those of us who have covered the inquiry before, let me tell you this is nothing new.'

He also thinks the PO have stitched up Bradshaw and that today is a PR disaster.

'Worth repeating that if the Post Office had not failed to disclose documents last year, Stephen Bradshaw would have given evidence in November without any of this scrutiny and publicity. Today's PR disaster is entirely the Post Office's making.'

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I was thinking about some of the questions put to Bradshaw at the inquiry today. Numerous victims have said he told them they were the only one having problems and that he harassed them with multiple phone calls.

He says the interviews were conducted under PACE rules so why aren't there detailed notes [that could be selectively edited I suppose] or recordings?

I wonder if that's part of the evidence that POL withheld.

  • I agree 2

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Why’s it been so hard for postmasters to receive justice from the Post Office? One theory: senior Post Office staff secretly believe the postmasters are guilty. That theory is now confirmed:

This is from Nick Wallis on TalkTV.

EXCLUSIVE: Secret recordings reveal current Director of Comms at the Post Office Richard Taylor insinuating sub-postmasters caught up in the scandal "are criminals". "Some of them downright stole it." "At the moment the narrative is they are all innocent."

 

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Dan Neidle again on the SPMs compensation scheme.

WWW.TAXPOLICY.ORG.UK

I keep going back to this Daily Mail story in which a postmaster who was financially ruined received only £8,000 compensation. How could that...

 

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