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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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The sub-postmasters scandal


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This is probably the first article I've read that questions Fujitsu's role, as software developer for the Horizon system. There's also a link to Computer Weekly who are following the scandal.

 

WWW.NEWSTATESMAN.COM

The multibillion-dollar company stood by as lives were wrecked because of its own failings.

 

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As if all this wasn't enough, the government/HMRC plan to charge tax on the compensation.

 

Dan Neidle wrote about this on Twitter and has an article on his website. He's the man who exposed Zahawi's underpayment of tax.

 

WWW.TAXPOLICY.ORG.UK

The hundreds of victims of the Post Office scandal are finally receiving compensation for the appalling treatment they received - including...

 

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Marina Hyde has a new opinion piece on the scandal.

WWW.THEGUARDIAN.COM

People whose lives were destroyed deserve justice. And those responsible are contriving to make sure they don’t get it, says Guardian columnist...

 

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  • dx100uk changed the title to 86 Former sub-postmasters convictions overturned in Horizon IT scandal - Now Offered £600,000 in Compensation EACH
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The excellent ITV series has really stirred up public anger over this, and rightly so in my view. It seems that 50 potential new victims have come forward since it was aired.

There's a petition that's been signed by over 600,000 people as at this morning, calling for Paula Vennells' CBE to be withdrawn.

And the Met are investigating the Post Office for potential fraud. This relates to the money that they made postmasters pay even though they knew that the Horizon system had multiple bugs.

NEWS.SKY.COM

Former subpostmasters and subpostmistresses were held liable by the Post Office for financial discrepancies thrown up by its computerised...

 

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Dan Neidle, tax campaigner, explains the problems with the compensation scheme. Victims were also being made to pay tax on the sums awarded but I believe that was changed.

WWW.TAXPOLICY.ORG.UK

I keep going back to this Daily Mail story in which a postmaster who was financially ruined received only £8,000 compensation. How could that...

 

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Private Eye, who have been investigating this for years, along with Computer Weekly, have released a special report as a pdf.

WWW.PRIVATE-EYE.CO.UK

CONCEIVED in 1996 as one of the first private finance initiative (PFI) contracts, between the Post Office and the Benefits Agency on the...

 

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BF, one of the petitions is addressed to Sir Chris Wormald in the Cabinet Office, as Chair of the Forfeiture Committee, asking him to strip PV of her gong. About 50,000 more people have signed so far today.

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I'd say it's both. Alan Bates asked Ed Davey for a meeting several years before the story came to light. Davey, the postal services minister, refused and said that Post Office IT was nothing to do with him.

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I wasn't suggesting that politicans broke the law but I think the roles of successive ministers should be looked at. That seems to be starting. I think at the very least they should have intervened to make the PO pay compensation in a timely manner.

Let's also look at what was said and done by Fujitsu and its impact on guitly verdicts.

This blog mentions Rob Wilson, John Scott, also David Pardoe.

WWW.POSTOFFICESCANDAL.UK

A throwaway line in a piece of oral evidence at the Horizon IT inquiry yesterday may have revealed more about the...

The July 2020 edition alleges 'government' was involved in the cover up and details Paula Vennells' evidence to to the Business select committee.

https://www.postofficetrial.com/2020/07/the-post-office-cover-up-part-1-how-and.html

A quote from the blog. 'Somewhere, a political decision was taken that it was "better" to cover up the truth (or, technically,  make it almost impossible to uncover), than to bite the bullet and deal with the fallout. '

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A Sunday Times investigation is out today.

'The Sunday Times can also disclose that Sir Ed Davey, the Liberal Democrat leader, was warned 12 years ago that legal action against the Post Office over the accounting scandal could leave the taxpayer exposed to “astronomical” costs.'

https://archive.is/7Cah2

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Thank you, BF. Apparently there are other petitions with Change.org, some quite small and one with 900,000 signatures. I don't know what the wording is and I'm not sure about signing two petitions.

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Here's another page of the blog I linked earlier. It shows government involvement with the PO, as told by Paula Vennells.

Vennells' statement is clear. She is saying our elected Ministers knew what the Post Office was up to. Government lawyers knew what the Post Office was up to. Civil servants and business experts like Susannah Storey, Richard Callard and Tom Cooper knew what the Post Office was up to. And they, at the very least, let it happen.
 
WWW.POSTOFFICETRIAL.COM

Reporting the High Court class action against the UK Post Office

And:

Vennells' shareholder-knew-everything take contrasts starkly with Business Minister Lord Callanan's recent suggestion that the government was "misled" by the Post Office. According to Ms Vennells, the government knew and knows everything. 
 
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