Samsung 75 8K TV - completely broken by @curryspcworld @TeamKnowhowUK

[philmycoke]

I used to work for the Dixions group and sold the warranty.

 

Most of the time things went fine. when the store was not hitting targets or was in slow time as in income such as the summer things went nasty.

 

if you read the warranty it is very clear that they will replace it with a similar product.

often used and abused.

so they give yours to someone else.

and theirs to you.

 

what you need to do is when you call them to speak with the management, decision makers and request a refund, credit or somehow replace your TV.

 

in the future. write all issues down so you have list of time spent on the phone, call outs etc.

 

it may take time.

you will get your money back.

 

NOW if you write to them use recoded delivery.

Emails count too.

towards the 45 or the 60 day resolution time.

 

Sorry i cant be specific.