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About keyblue321

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  1. Is it best to go to the store and try and get the refund ?, as the customer service people never want to put me through to the decision makers on the phone. "Human shield" Thanks for the information much appreciated
  2. Hi All, I bought the extended warranty , I'm awaiting Delivery of my "Repair" and I'm not so sure what to expect I'm filled with dread and anxiety over this whole process and I hate getting angry. I did however instruct a law firm to take on my case pending delivery outcome and look forward to getting a bailiff to attend the office and recover the cost of the television, damages, costs and my wasted time. Thanks all
  3. Issue was raised on the 27th of August 2020, Curry's responded with a collection attempt on the 1st of September 2020. The television was returned to me on the 12th of September 2020. The condition of the television was poor and lots of pieces were missing. damage was incurred to poor handling and care. TV given back the same day. The same television with even more damage was returned to be with even more damage and now dead on arrival on the 15th of September. The delivery driver left the property immediately and kept saying he was late he r
  4. Hi All, I purchased a television from currys last year in june 2019 - with the extended 5 year warranty, I've has some issues with it and it started to power off. I went to the samsung forums and saw that it was an issue with an external input box connected to the TV, I was advised to contact samsung samsung gave me a code to give to currys for a replacement box. Teamknowhow came and took my television - even though i told him not to and the modular box, they then bought me back a television that was a bad quality refurbished unit with protruding screws that
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