lilal v Norwich & Peterborough

[lilal]

sent lba to n&p last week signed for via post office,still not signed for ,i have to wait til 5th dec before it,s returned to me .seems like i,ll need to change my return address before they,ll accept it,just a thought .anybody else had a similiar experience or could it be just a coincidence that it has gone astray

[gizmo111]

sent lba to n&p last week signed for via post office,still not signed for ,i have to wait til 5th dec before it,s returned to me .seems like i,ll need to change my return address before they,ll accept it,just a thought .anybody else had a similiar experience or could it be just a coincidence that it has gone astray

 

If you are relying on track and trace website it is not always up to date.

I am not sure what you mean by cahnge your address - why will it be returned to you?

[lilal]

my return address is on the back of the letter i sent as recorded.have also phoned royal mail today and they confirmed that it has not been delivered.maybe it,s just me putting 2&2 together:(

[gizmo111]

Simple postal eror I would have thought - there are far too many letters being sent recorded for them to be able to check addresses before accepting post.

[lilal]

that,s what i would like to think too,however it was sent on the 16th and the n&p aren,t a in every high street near you society,just in east anglia,if you know what i mean

[lilal]

no post today ,was told by the post office should get my letter back by the 5th.then i,ll try again with a different return address:sad:

[lilal]

phoned post office again this time told that sorry but it hasn,t been delivered and not that it has been refused and that you should never have been told that it would be returned to me:mad: .flippin typical i,ve now waited 2 weeks to get it back when i was never going to:mad: .so today i have now sent another lba with a copy of the first and the date on the second amended to give them 2 weeks.this time sent by next day by 1 o,clock guaranteed cost £4.10:o .oh well it,ll be well worth it ,filled in a missing letter form also so should get the postage back on the first 1 plus a whole 2 books of first class stamps:D woohoo

[lilal]

hi just want to make sure i can still add to this thread , i take it that it would be mine as i started it:) ,sorry but me pc,s and forum posting don,t really go hand in hand ,i,m more used to holding a hammer:cool: ,anyway could one of the mods change the thread title ,i did try but as you see it,s still the same:confused: .i,m claiming against norwich and peterborough so could it be the title.sorry to be a pain .thank you:)

[gizmo111]

Course you can still add to this thread lillal and any other one you choose to commenton - I will arrange for a change of title for you.

[lilal]

thanks gizmo:)

[chezt]

this has happened to me too ...Sent 3 letters recorded signed for on 15th November & only one traceable ... PO said they'd been very busy & they were behind & to wait till 4th December.

 

I had the same thoughts as you if I'm honest I only re-sent one of my LBA's but I only gave an extra 7 days & called it a 'final notice before proceedings' with a copy of the original LBA attached and saying how dissapointed I was they hadn't replied!

 

It may have been delivered but just no proof - i too will be claiming my postage back on these two when i get to the PO for a form

[crusty git]

I dont know if this will help but I live close to N&P head office

I could hand deliver

 

J

[lilal]

thanks crusty git ,it went by royalmail special delivery ,i,ve been checking track n trace all day so maybe it was me that overloaded their system ,of all the days it happens and it matters to me it flippin crashes even the helpline can,t tell me it was delivered:mad: .bum i,ll try again tommorrow:cool:

[lilal]

at last n&p are in possession of my lba ,it,s a pity now i,m gonna be held up by christmas:( .oh well at least i can do mcol if need be

[lilal]

are back to the pc i,ve been pc free for a week ,anyway since had a reply from n&p 13th ,and he anticipates a response to the points raised in 7 days,mmmm he even says that he has not recieved my 1st lba sent on the 15th nov, i wondered why i put another copy of it in the second lba i sent with an amended date:confused: ,i think i now know why banks think that these charges are fair:| the people who work there are so far removed from the real world:)

[lilal]

ok 14 days have gone had a reply,saying only we may get back to you in 7 days.i,ve added up what i,m claiming back but now that i,ve added 8% ,this means the total amount is over 5k.i am claiming on 2 accounts so should i now put it as seperate claims through mycol

[lilal]

well since had a reply,as you cannot agree to the terms and conditions on the accounts ,i,m sure you will agree that it is best if your accounts are closed ,i thought they already were.this bit has really confused me :though whilst it is clear that you do not agree with the level of charges specified,i am sure that you agree that a charge in itself is appropriate.eh yes but what does he call a reasonable amount:| .best he is going to offer is an offer of 50% as a gesture of goodwill only.anybody see a problem using mycol as the claim with interest takes the amount over 5k

[lilal]

rejection letter sent today ,now just gotta sit and wait:cool: ,hope i get a result like charms:)

[charmikjel]

well keep us posted lilal Mr N&P will not be impressed at having to pay back this money will he you say your account is with debt recovery are you going to have you default removed too or does the refund not cover what you owe them either way its money for you or pays back what you are paying them.

 

Good luck

[lilal]

luckily i,ve never had a default ,lets just say they hammered me big time like £240 in 3 days,we went into meltdown the brown stuff well n truly hit the fan:evil: .can,t wait till i can stick 2 fingers up at em:D .they owe us twice what we owe them:p

[charmikjel]

thats great news then its about time someone stuck thoses certain fingers up to the norwich and peterborough. I know what you mean about being hammered big style same for us this time last year i was sacked for falling preg with my son, The company i was working for decided that as they had sacked me they would not pay!!!! (didnt tell me of course) 1st thing i knew about it was phoning bank on what was meant to be pay day to be informed they had charged me for 11 cheques and 8 directdebits a total of £560.50 in one day and a lot more after that! when i explained the situation to bank they just looked as if to say and thats our problem why? so Im with you on this one fingers to the lot of them

[lilal]

yep i,m so grateful to all the guys on this site ,i no longer have that feeling of being alone:) .everybodies sh*t is different but n&p make out that you are the only 1 that has the problem

[lilal]

woohoo i had some great news today:D :D ,buuuuuut i can,t say any more just yet til i have the money in me hand:D

[lilal]

yahay:D ,have it in my hand ,i won it all back thanks to everybody:D £4238.50. we owed them £2838.71 so we still get a bit .thanks again you bet i,m gonna donate,and fill the survey, now to go after the others.

[lilal]

just an update ,paid me cheque in .after an offer of 50% from the n&p ,we accecpted only as part settlement and with the rejection letter added that if they didn,t make a full settlement within 10 days then we would then start court action .this done it and a full offer was made 2 days later:) .i gave up with using the post office and took the letter back to the branch and it went by internal mail,good as any next day guaranteed less the £4.50.i did use sae from n&p though so this may have helped too.hope this helps anybody:cool: