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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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disability discrimination & failure to provide a clean & safe working environment - ** RESOLVED **


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Hello,

 

15 minutes to consider an offer is derisory and shouldn't have a negative impact on you.

 

You'd normally only have costs awarded against you if your claim was vindictive/ malicious.  So possibly more scare tactics there also.

 

If the court decide they don't have jurisdiction they will reject the claim, so again, not for your former employer to decide.

 

Really I am unsure what they are trying to do here. It's such a small amount, it feels like game playing. I assume your claim is covered by page 19 of this? https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/792702/t420-eng.pdf

 

In which case, crack on.

 

 

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Unsanitary is gross but not the point here; bad back and rubbish chairs is.

 

Do you have

 

a) support that you are considered to have a disability under the equality act, for example, a GPs report which you gave your employer? (you say your surgery was a success so it is far from cut and dried you have a disability)

b) evidence of your request for reasonable adjustments?

 

I am unclear if you were dismissed or resigned; that may also have an impact. 

Edited by Emmzzi

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I am confused about why this is an ET and not an injury claim.

 

They are under no obligation to terminate your contract.

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1 minute ago, Mld2072 said:

The complaint was failing to provide a safe clean working environment & disability discrimination in falling to rectify the broken chairs. Do i not have a case then?

 

I'm not sure. Working environment - I would have raised with the Health and Safety Executive. 

 

There is a difference between *causing* a disability,  discrimination due to a disability, and failure to make reasonable adjustments.  Bit grey for me; I am not sure I would consider you disabled at the outset if your surgery worked; but with a pre existing condition, it would also be hard to say they caused the injury. 

 

What exactly did you put on your claim form?

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My belief is that:-

 

1) they haven't unfairly dismissed you - you have not been dismissed at all. Presumably if you were well enough to work again, you could turn up and work.

 

2) they haven't discriminated because of your disability - I assume everyone gets rubbish furniture!

 

3) you also need to claim within 3 months of the incident - it's been a year?

 

You MAY have something in the area of failing to make reasonable adjustments - but the court need to decide if you have a disability. It's not certain.

 

Therefore, I am unsure if you have a valid ET claim. My gut is saying it should be an HSE complaint, which is usually magistrate court, not an ET, to resolve

 

https://www.compactlaw.co.uk/free-legal-articles/health-and-safety-at-work.html

 

That would leave you making a civil claim for injury - no win/ no fee specialist lawyer for a view would not be a bad shout

 

Report to HSE here

 

https://www.hse.gov.uk/contact/concerns.htm

Edited by Emmzzi

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So as I say, possible reasonable adjustments failure. You will need to provide proof you have a disability, if it gets that far. Difficult to advise further without knowing what you said you were claiming for in detail; try and get a copy of your form from the court.

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I'm saying that your paperwork suggesting you have a disability is not the same thing as the court saying you had a disability in the relevant time period. It is the court who decide.

 

I HOPE you wrote failure to make reasonable adjustments, but neither of us know that, because neither of us have the form!

 

So I don't know if you have a case, because there isn't enough information to make that call.  Fingers crossed though!

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Do you have the letter telling you what will be discussed? Any clues there?

 

 

https://www.citizensadvice.org.uk/work/problems-at-work/employment-tribunals/preparing-an-employment-tribunal-case/

 

 

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If the case it truly hopeless, I don't understand why they need a barrister.

 

The claim may be misguided, but it doesn't sound malicious.

 

I am sorry i can;t give proper advice without knowing what your claim actually was. Have you tried calling the court? They are often very helpful especially to the lay person. You may also want to see if any hearings are scheduled for today or tomorrow that you can observe, so you understand what will happen.

 

 

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Your best shot might be failure to make a reasonable adjustment for a disability.

 

But I would ALSO report to HSE

 

AND see if you have an injury claim

 

Can you demonstrate you have tried to mitigate your losses i.e. do you have job applications etc since it became clear you could not work there?

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is it likely or unlikely they've made the place less awful?

 

HSE is not for your benefit, but for that of other employees still there.

 

Don't be sacred. Only a numpty takes a barrister to a preliminary. Chances of you paying costs are remote. It might get thrown out but then what have you lost?

 

Would you take the offer if it was higher? Decide what you would take so if it comes round again you are not caught by surprise!.

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I don't either. Deduct benefits you received as a minimum. 

 

But; what is it worth to you, for this to be over with before Monday, taking into account you haven't shown us you have a terribly strong case, haven't followed (as far as I can tell) a formal grievance policy, and have not stated what your claim is in very helpful terms to the court?

 

You said you were speaking to a lawyer earlier - what did they say?

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And the outcome of the grievance, which you of course documented in writing, was...?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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You can raise one against the company.

 

I am not sure you have helped yourself much here. You certainly cannot demonstrate you have exhausted internal procedures. I wish I had better news.

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Probably that you get your case dismissed, because it's not one for an ET, and you feel a bit daft

 

Or that it gets accepted, but you realise you have no actual evidence related to the case

 

Some people deal with the stress just fine. Some don't.

Edited by Emmzzi

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Well, we've been at this for two days now. I'm all out of answers. If anyone else wants to chip in they should feel free!

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  • dx100uk changed the title to disability discrimination & failure to provide a clean & safe working environment - Preliminary Hearing
1 hour ago, Mld2072 said:

I've just had a revised offer. They have agreed to pay an out of court settlement of £2,500 & termination of my contract. 

 

Not a great deal of course, but it means this could all be over & i can move forward.

given the lack of documentation you have, you know what I'd do.

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