Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Kerryl217 v Natwest


kerryi27
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6411 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

this is the first time i've posted. I have been following the step by step instructions to claim my charges back from NatWest. I am at the court process and I have received a letter back saying Natwest are going to defend. But have just realised that I have claimed for the wrong amount as i have calculated my charges including my advantage gold costs which you can not claim for.

Does anyone know if I can change the amount I am claiming for or have I mucked it up because I have stated on letters to bank how much they owed me and sent the list of charges.

 

If I can amend can anyone tell me how to go about it.

 

Any help will be very much appreciated.

Link to post
Share on other sites

Hi Kerry

Dont worry, you can apply to the court to have your claim amended which will cost you 35.00 (non refundable). You can download the necessary application form from the Moneyclaim online site.

 

Good Luck

 

Natalie

LTSB -claiming back WON!!!

 

Mint credit card - WON!!!

 

Morgan Stanley credit card - WON!!!

 

LTSB credit card - MCOL issued WON!!

 

Barclaycard - MCOL issued for balance of partial refund 200.00

 

Gorvins Solicitors - WON!!!

Link to post
Share on other sites

thanks Natalie,

 

am I right in assuming I should write to Natwest and tell them i realise I have claimed too much, confirm new amounts and attach a new list of charges to them and should I also send them to their solicitors.

 

kerry

Link to post
Share on other sites

You need to amend your claim, down load the n244 form below and submit it to the courts with your correct schedule of charges.

 

You wil have to pay £35 to amend your claim and this is not recoverable, but at least you realised it now and there should be no cause for your claim to be struck out.

 

 

 

http://www.hmcourts-service.gov.uk/HMCSCourtFinder/GetForms.do;jsessionid=CB1C579887F545ACC22FBEFA54B30826

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

Thankyou Deller1,

 

Shall I also write to natwest to notify them and send an updated schedule of the charges I am claiming or is it not necessary.

 

I have been reading about your own fight with Natwest.

 

Best of luck!!

Link to post
Share on other sites

Hi Kerry,

 

No, you don't need to write to Natwest, the court will send an amended version to them.

 

Please can you set up a thread in the Natwest forum for your claim, we can offer help and advice there :)

  • Haha 1

PLEASE READ THE FAQ's

Link to post
Share on other sites

Done for you.try and keep all your posts in here !

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

thankyou.

 

I have downloaded the form to amend my court claim but it is very confusing. Does anyone know if there is anywhere on this site which explains how I need to fill the form in.

 

I was at the letter before action stage with natwest Credit card and they have sent me a cheque for £145.16 today which is the full amount.

 

So thanks very much to the consumer action group.

 

Will definitely be donating!!

Link to post
Share on other sites

Which part don't you understand kerry??

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

Right Kerry, just found this for you, hope it helps. ;)

 

 

 

1. Tick c), without a hearing

 

Leave the rest blank

 

Part A:

 

I ***** (the claimant)

 

(that....) allows an amendment to particulars of claim in respect of total claim value

 

(because....) the claimant is now aware that an error was made in calculating the amount owed

 

Part B:

 

tick 'evidance in part C' box

 

Part C:

 

Something like;

 

"I respectfully request that the court allows an amendment to my particulars of claim in respect of the claims value only.

 

 

Please find attached to this application my proposed new particulars of claim, amended to represent the correct claims value, as well as an amended schedule of the amount claimed in respect of penalty charges levied by the defendant"

 

 

 

Fill in an N1 using the POC's here:

4. Particulars of claim - N1 - hard copy version

 

Take 3 copies of the N1 and 3 schedules with the N244 and £35 fee to the court. They will send 2 back to you, 1 of which you serve/send to Nat West's solicitors and confirm to the court you have done so.

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

No problem, if its still unclear let me know and I'll have another search round for you.

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

Kerry

 

Slow down a moment, you're confusing me.

 

Your N1 is the original claim, the N244 is amending your original claim so you don't need to do another N1 unless you are starting another new claim.

 

It might help if you can post what you put on your original MCOL just to be sure it was correct

 

Paul

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

Link to post
Share on other sites

Hi Paul,

I copied and pasted this and amended the red bits to suit my situation.

 

1. The Claimant has an account 1234567 with the Defendant, opened May 2000 2. Since 01/02/03 the Defendant debited charges and interest in respect of purported breaches of contract. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £XXXX; (b) Interest per S.69 County Courts Act 1984 of 8% - £xxx [enter interest total at date of claim] continuing at 8% until judgment or settlement at a daily rate of £0.xx; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...