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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Setting aside salford a ccj - defence sent to wrong court


keek
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Costs order, surely?

 

”Wasted costs” (rather than “costs”)  is more applicable to someone who has faced costs due to their solicitor’s error, and is seeking an order against their own legal team, not “against the ‘other side’ “

Edited by BazzaS
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  • 2 weeks later...

In what way are you considering failing to comply?

 

Why on earth would you wish to fail to comply?

a) the directions seem “standard”

b) the directions seem reasonable

c) the court is, in effect, saying “the court isn’t an expert in CCTV, and the case hinges on if the installation was good quality or not, so the expert opinion is key to reaching a just decision” : isn’t that what you want?

 

If the report gives information that you feel reflects the situation at the time the installation was inspected that doesn’t reflect the quality at the time it was installed : you deal with that by way of a written question.

You have the advantage that any written question you raise is formulated with your :

a) knowledge of CCTV in general, and

b) knowledge of the installation.

 

Why risk the advantage you have that the report shows how unreasonable the claim is by you not complying with directions?. The “worst case scenario” of failing to comply is the judge awarding judgment for the claimant as the ultimate sanction!

Edited by BazzaS
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  • 1 month later...

[BEGIN]

Dear <Claimant>

I will await the court's instructions.

 

It is unfortunate if you haven't kept copies of the letters you have sent me, but if the court requires me to 'file and serve' copies of those letters (as part of assessing if you have complied with the court's instructions), and of any correspondence I have sent you, then I will of course comply.

 

If you desire a copy of the judge's order, I suggest (rather than asking me to provide you with a copy - where you might challenge it's authenticity), that you should approach the court for one, so that the details (and its provenance) are clear for you.

[END]

 

The court can't see such a reply as obstructive, you don't have to do her dirty work for her, and if it riles her at the same time : so much the better - let her claim "foul!", but the court won't see it that way ........

 

If the court does make such a 'file and serve' order, then make sure you comply with any deadline, but file and serve close to the deadline, so she can't create an alternative and file it in time (in response to yours).

 

See if any other contributors have views on this, or any alternate reply.

Edited by BazzaS
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Have you actually agreed a jointly instructed expert yet?

 

If not, agree to any of the 4 she has suggested, given they are suitably qualified (unless you believe any aren't independent), and point out that you are awaiting her draft of the letter of instruction, so that the instructions can be agreed in order for the expert to be 'jointly instructed'.

 

The aim is to do your best to follow the court's directions, while not allowing her to tilt the expert's instructions in her favour.

Use neutral language, but you want the expert to clarify the main issues for the court ; was the initial installation by you done to a reasonable standard of care, quality and skill, and in accordance with the requirements of the contract ....

Edited by BazzaS
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10 minutes ago, keek said:

 

 

Yes I Installed the equipment there is no problem with the system I fitted the images were clear. 

 

She asked me to do more work for her a month after the installation so if it wasn’t fit for purpose why would she ask me to do more work. 

There was never a contract it was a favour for a family friend. 


did you receive any payment or benefit in kind?

 

if not, then your defence should have been that there was no contract.

 

if you did receive a benefit (even if not money!), then there likely was a contract, even if there wasn’t a written contract. If there was no written contract :can you both at least confirm what was agreed?

it then becomes even more important for the expert witness to asses if what you installed met what was agreed!

Edited by BazzaS
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Absolutely.

you don’t want to look like you are being uncooperative. You do want to look you are being reasonable, and trying to follow the court’s instructions (without “doing her dirty work” for her).

 

In the end it’ll come down to:

a) the expert’s report (unless it gets kicked out before then for her failing to comply), and

b) who is more credible if it becomes “what the (Verbal) contract was” ; the more you are reasonable and the more ‘whacky’ she shows herself, the more credibility you gain.

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Frustrating as that is (at first glance), it is a good thing.

 

You want to get the (joint) instructions for the expert to comment on the standard of the installation you performed (as far as they can). You ask for the expert to comment on the current installation state and use any available evidence to give their best opinion on how it differs to the state at installation, using the available evidence (and then supply them with the photo's you have of its original state).

The more she tries to make you look bad by making things worse now, the more the report will highlight the differences, and the easier it is for you to show the installation was fine, and it has been damaged by her meddling since.

Edited by BazzaS
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  • 1 month later...
7 hours ago, dx100uk said:

you do not need to ask permission..you can film anything the eye can see from public property or within any building paid for by the uk tax payer. 
 


 

any building paid for by the uk tax payer ?!

Courts ... nope

Prisons .... nope

Military bases ... nope.

Even if “any building paid for by the uk tax payer“ was correct (and it isn’t!), the claimant’s home isn’t a building paid for by the uk tax payer ....

 

you can film the outside of the house from the street.

you shouldn’t do so repeatedly or for an excessive length of time where she might claim it was an action causing her fear, alarm, or distress.

Edited by BazzaS
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  • 1 month later...

I take that as a positive : judge cutting through the lack of co-operation.

 

judge attends claimant’s home with defendant and expert, you and claimant get to pose questions then & there to expert, expert gives opinion: judgement reached.

 

Serve your witness statement, with any supporting evidence showing what the claimant has done to the installation. Your main question to the expert will be “as far as you can tell, given any changes since was the original installation commensurate to the original request (and sum paid)?”

Edited by BazzaS
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How can it be fair if the expert can’t get to see the installation.

 

I read it as “judge fed up with her antics - & is finding a way to get this done and dusted”

Edited by BazzaS
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  • 1 year later...

Is it worth contacting the previously agreed expert and finding out what has changed and why?

 

If they are willing to write to you (or the court!)  explaining (have they received instructions at all? What has changed??) so much the better

 

The judge might not be able to consider what such a letter would say (unless they’d be prepared to make a witness statement), but you might accidentally drop it into discussion, and if the judge asked to see the letter it might be useful if it places the claimant in a bad light ….

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