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    • pdf's merged and properly named. thread title updated. word fine replaced by charge in post one....they are not fines mere speculative invoices. just type no need to keep hitting quote.   dx  
    • Nice work dx, much what I thought and glad to have it confirmed by the expert. Radio silence remains my game plan, I have been resident in Scotland since birth and although I had moved a couple of years prior to defaulting, all addresses were updated and I am confident all begging letters are coming to my current home address. I appreciate the info that they probably wouldn't get a claim in by Aug anyway - I think I'll hunt out my big box of badness in the next few days just to see if I can find any default notice letters so I can pin down some dates to satisfy my semi-OCD. Much obliged, and unlike some others i will look to update in the future as I certainly intend to send them the SB letter as I like to pull the chains of these types of cretins! Of course i'll be back to confirm the correct procedure if I get any "proper" legal letters other than the usual Overdales toilet paper type of scare tactic.  
    • statute barring in Scotland is 5yrs from last payment/use date or date of default Notice + 14 days, whichever is the later. dont confuse that with the 6yrs debts show on credit files (DN's 6th bday regardless to payment or not). they'd never get a claim raised by august in 99% of cases . as long all these debts were taken out whilst resident in scotland and you have not moved since taking them out but failed to inform the original creditor before the debt sale....... then stay radio silent until sb date is reached. then if you wish send our scottish sb letter. just remember unlike E&W in scotland debts are extinguished, dead , gone , parrot. once SB'd dx  
    • Hi all, Love this site and it's no nonsense advice, have dipped in and out of the consumer forums over the years, mostly to assure myself that what I was doing was the right thing when dealing with various businesses (almost 100% success rate, thanks in part to reading and more reading here.). Anyway, the time is almost approaching where I might need to ask for some specific help and I have a couple of queries that I can't see definitively answered. Due to financial mismanagement and severe anxiety issues I stopped paying all unsecured debt in December 2018 (one slipped to the first week in Jan 2019 when the last payment was made having rechecked my bank statement from that period - all my unsecured debt direct debits were cancelled in early Jan 2019). This has left half a dozen debts;  a couple of credit cards, a bank loan, Shop Direct and some Hitachi Finance stuff having been sold on and passing the rounds through the usual suspects, Lowells, Link, PRA Group, others related to them, and then back to them again. I have somehow successfully managed to maintain radio silence and avoided anything more worrying than their begging letters.  I have blocked their phone calls and texts, bumped all emails to the spambox and had a chuckle at their desperate letters.  I've never had anybody at the door.  I have been at the same address since before I defaulted and all correspondence comes to my current home address.  I have NEVER contacted them or admitted any debt. In anticipation of them perhaps ramping up action at the last minute I've had a look at my credit report on Credit Karma (rec'd from this very place) and I see that the default dates on these range from May 2019 to November 2019. Also in preperation I've been reading, reading and reading lots here as advised. Obviously being in Scotland there are a lot fewer posts relating to these matters and it's always quite annoying when OP's do not follow up with any outcome on their cases - how rude! This has also left me a bit confused of when I am able to finally breathe easy (although cancelling all the direct debits in Jan 2019 was the biggest sigh of relief as I knew it was all going to be unmanageable and, well, default one, default all.). I've been reading that defaults should be filed 3-6 months after the missed payment but one of my larger debts was defaulted on 27th August 2019 when the last payment I made was 10th December 2018, meaning the first missed payment was 10th Jan 2019.   My query for now is - when should I infer that these debts are prescribed?  From when the payment was missed, or taking the default date plus 5 years from the credit report? The three I have with the May date are moot anyway as either way they are gone  - some letters from Lowell offering me 90% off to settle is what got me thinking these must have been near SB status, however I have one big 10k+ with a July date and another 10k+ at the end of August I am feeling a bit anxious again, even though I know there is nothing to worry about with the begging letters.  Reading the various forums I am not sure why the OC's didn't take action against me when I read time and again the surprise that other posters haven't already been taken to court for lesser amounts - I'm also surprised I've avoided any action this long as there are plenty in this forum and sub forum who are whisked off to the court by the beggers minions after only a year or so after defaulting.  There are no CCJ/decrees listed on my credit report and I have not received any such judgements against me.  I still just regularly receive the begging emails to the spambox, the blocked phone calls and the letters from the they. I'm also reading that there is no need in Scotland to send an LBC so what should I be looking out for to know that the time has come to engage with CCA requests etc? I'm afraid in a fit I threw a lot of the paperwork out but I have a box of stuff I'm going to go through which may have the original letters from the OC's. Thanks in advance for any advice.  
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PCM windscreen PCN - residential parking - Brentford Lock, Middlesex


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Hi,

Once again I turn to the wonderful CAG forum to reassure my friends that I am taking correct action and giving correct advice to them with regard to private parking tickets from PCM.

 

Several of us (total of 4 cars) visited a friend's newly rented apartment

The site was only accessible through a locked gate that had to be opened by a resident.

We all parked in marked visitor bays.

 

Our friend didn't have information about displaying permits from the letting agent;

she subsequently learnt these are only available from the concierge who had left for the day.

 

He has told her that PCM are awful and probably won't follow up the tickets.

I am certain we should not appeal or pay for these rogue tickets.

 

Unfortunately, the host feels obliged to do so to reduce stress for the other guests, one of whom is now away for several weeks.

She even received one herself a few weeks ago in the locked underground car park for which she had a permit but hadn't displayed it as she thought the car park wasn't accessible to be ticketed.

 

Checking threads on here I can see that this company is clearly one of the many that prey on people's anxieties about all the follow up letters, increasing charges etc.

 

I have been here before and got the reassurance I needed to keep ignoring and eventually the letters did stop.

My friend currently has the ticket and I will post a picture of it when I get it back.

I will also post pics of the signage when I receive them.

 

I am going away for 4 weeks in 10 days time but am confident that I won't need to act on anything during that time.

 

Thanks as ever in advance.

Edited by dx100uk
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1. The date of infringement? 9/1/19

 

2 Have you yet appealed to the parking company yet? [Y/N?] No

 

if you have then please post up whatever you sent and how you sent it and the date you sent it,

suitably redacted. [as a PDF- follow the upload guide

 

has there been a response?

please post it up as well, suitably redacted. [as a PDF- follow the upload guide]

 

If you haven't appealed yet - ,.........

 

have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] not yet

what date is on it

Did the NTK provide photographic evidence?

 

3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?]

 

4 If you appealed after receiving the NTK,

did the parking company give you any information regarding the further appeals process?

[it is well known that parking companies will reject any appeal whatever the circumstances]

 

5 Who is the parking company? Parking Control Management (UK) Ltd

 

6. where exactly [Carpark name and town] did you park? Brentford Lock, Middlesex

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Brilliant thanks. Will pass all that on.

 

The concierge has now given my friend a whole pile of blank permits to use for visitors when he is not in the office. He told her PCM are awful!

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Update:

My friend went to take a picture of the signage which i am uploading - hope it is clear enough.

 

She visited the concierge to ask the question from ericsbrother.

it seems that the concierge who was supposed to give the vouchers on the day we got the tickets was a temp who had clearly left early.

 

Today the regular concierge was there

- he can't cancel the tickets but gave her the management committee's email address.

She will email them to ask what arrangements were made when PCM were asked to run the parking to cancel tickets of bona fide residents and their visitors, given that the aim of having PCM presumably wasn't to trap legitimate parkers.

 

I have told her not to show them the tickets unless they can guarantee their cancellation as we don't want our tickets to go into the appeal process.

If they have no arrangement for this I suggested she tells them that perhaps they should have.

I will post when she has a response.

IMG_2493 (2) CPM parking.JPG

Edited by dx100uk
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The concierge has written to the management co explaining that the temp concierge left early - its all on cctv - and asking them to cancel tickets, I am going away for 4 weeks so unlikely to be able to update in the meantime. I will try and post a new image of sign but don't know if I can get one in correct format before going away. Glad to say everyone who got a ticket is agreeable to wait it out. thanks again

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  • 1 month later...

Hi All,

Back in the UK now. Unsurprisingly, the management company have not been very helpful. Their latest response is that they don't intervene where the parking contractor has issued a ticket, despite originally saying they would take it up with them.

We have now all received the NTK which I am posting here - grateful if you can check whether it falls foul of any of the rules.

Thanks in advance.

NTK Feb 19.pdf

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  • 4 weeks later...

Hi, everyone seems to be OK hanging on in there. Needless to say the management co still no help, won't intervene despite the fact that their concierge left early. Anyway, received a Keeper Liability Notice, attached. Still plan to ignore unless you advise otherwise. Thanks

PCM letter March 19.pdf

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Sorry for the delay - finally have found out the answer. According to the concierge, the management company decides who gets a parking permit. I gather from your earlier posts that that is a good thing, from the point of view of these tickets?

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Thanks.   Very helpful. Latest email from concierge in full:

Sorry about the delay I was off duty the last 4 days.
There is no instruction needed for the concierge to give a parking to the residents visitors or contractors
 
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  • 2 weeks later...

I would be quite happy to make a complaint to the FCA but don't want to create loads more paperwork and hassle! If you think it's worth it let me know. I will also let my friends know. AJJM

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  • 3 weeks later...
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  • 1 year later...

Hi,

Thanks to Dave for unlocking this thread.

After a hiatus of 19 months, received the attached letter which clearly doesn't warrant a response at this stage but interestingly they are trawling through their old files. Of the 4 of us hit with these tickets originally, one eventually caved in and paid (grrr), one of the others has had the same recent letter as me and the final one is awaiting hers which no doubt will arrive soon...

Parking letter Gladstones Dec 20.pdf

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  • 3 weeks later...

In a concerning development, one of the three of us who received the latest letters has now had a text from Gladstone's say she hadn't responded to their letter. She has no idea how they got her number. Obviously she is not responding but how on earth is this data so freely available and should she be taking action? Thanks as always AJJM

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