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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Reputable PPI providers?


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I am told that there are some reputable PPI providers, who are bona fide insurers, charge a good deal less (as much as 80-90% less) than the packaged products the banks sell you when you take out a loan, and actually pay out meritous claims, as opposed to trying their darndest to get out of them.

 

Does anyone know who they are? I'm fairly certain they're not an urban myth, as I've seen references to such insurers elsewhere, both in print and on the 'Net.

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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I used to have one but cancelled it as was no longer necessary. I went with payment care.co.uk

Loan Payment Protection Insurance - Mortgage Payment Protection Insurance : Paymentcare UK

and found all the details about it on moneysavingexpert.com. Worked out at around £20 to insure £500/mnth of loans. You can also take out income protection so if you lose ur job rather than getting loans paid off you get an income from the insurers

I would advise you to read up on the them and read the small print before taking one out to make sure it covers your needs

skb

Victory over Lloyds £890

Click!

Victory over Vodafone: default removal

click!

Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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Victory over Lloyds £890

Click!

Victory over Vodafone: default removal

click!

Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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Share on other sites

That MSE thing was just what I was after. I don't need to take any out myself, but I do get a little tired of people constantly slamming PPI because of the mis-selling, and feel that the advice we should be giving to people is not "don't take out PPI", but rather "take out PPI from an insurer, not a lender".

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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I agree PPI has its place and can save you a lot of trouble when things go wrong. The key is to not pay over the odds for it. Trouble is its not widely publicised that you can get it separately to your loan at a much cheaper rate. I guess in an ideal world the banks would tell you this when you take out your loan so you can shop around for the best deal. With time this has to happen (or will be forced to happen by the OFT) and then I reckon the banks will be forced to lower the premiums on the insurance they offer or otherwise miss end up missing out on a lucrative market. Sites like this one and MSE are just whats needed to help spread the word

 

skb

Victory over Lloyds £890

Click!

Victory over Vodafone: default removal

click!

Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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PPI - Arghhhhhhhhhhhh Yeah I have a bit of a fight on my hands with one company at the moment..If I had continued the PPI with them to cover the whole term of the loan the PPI alone could have cost me a staggering £18,000.00. I priced the same cover from Paymentcare and could have covered the whole loan term for the region of £1,200.00 A bit of a saving there ?

 

Needless to say I now have PPI cover from Paymentcare.

 

I have actually settled the loan in full now but am fighting tooth and nail to get the original PPI policy cost plus interest returned. It is proving to be a bit of a challenge, but hey it gives me something to do on these dark nights..lol

 

I also Have complaints in with the FSA and the FISA regarding this claim, but as yet I have not had much response from either.

 

I also took part in a case Study for the Daily Record Newspaper to help bring the serious issues of PPI costs from certain lenders to the attention of the general public. http://www.consumeractiongroup.co.uk/forum/ppi/42846-daily-record-thursday-9th.html

 

Word is that the issue with the Mis-Selling of PPI is going to hit harder than the scandal of the endownment policy mis-selling of a few years ago.

 

Ian

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

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Hi guys you may be interested in the rates below for alternative PPI which I cut and pasted from the "motley fool" web site. I'm sure that these examples can be used in a claim for a refund on the basis of gross overcharging - or is it called a penalty charge?

 

1) PPI for personal loans

 

PPI provider

 

Monthly

premium

for £100

of cover (£)

 

 

 

SecurityFirst

£2.15

Post Office

£4.50

Leeds BS

£11.99

Coventry BS

£14.46

Cahoot

£14.99

Tesco Personal Finance

£16.07

Masterloan

£18.66

Liverpool Victoria

£19.39

Goldfish

£20.42

Moneyback Bank

£20.59

Northern Rock

£20.72

Alliance & Leicester

£20.93

Abbey

£23.72

Direct Line

£25.09

NatWest

£25.38

Royal Bank of Scotland

£25.65

 

As you can see, high-street lenders charge premiums between five and ten times as high as Best Buy providers.

2) Mortgage PPI

 

PPI provider

 

Monthly

premium for

£100 of cover

(£)

 

 

 

SecurityFirst

£2.00

Post Office

£4.50

Bradford & Bingley

£4.90

NatWest

£5.12

Halifax

£5.94

Alliance & Leicester

Barclays

HSBC

Woolwich

£5.95

Abbey

£6.04

Cheltenham & Gloucester

£7.70

Nationwide BS

£7.89

 

Although mortgage lenders charge more modest premiums for PPI, most high-street policies are still three times as expensive as the cheapest policy.

3) Stand-alone PPI (income protection which pays out for up to a year)

 

PPI provider

 

Monthly

premium

for £100

of cover (£)

 

 

 

SecurityFirst

£2.25

PayProtect

£3.49

Post Office

£4.50

Paymentcare

£5.50

Insurety

£10.37

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The bit they haven't mentioned is that the providers at the top of those lists will probably pay out, as opposed to the banks, who charge the highest premiums and then wriggle out of it as much as possible.

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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