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hi everyone can u help?


camartist
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this is probaly small fry to everyone but i would really apreciate your help, we are due to be charged £35.00 for a direct debit of £10.40p.we diddnt have enough in so they say because it was 40p over the 10.00 they are going to take the charge,£35.00 for 40p this is due to be took on the 1st of december.Do i let them take it ,what i cant afford at this time,and then write a letter or should i phone them . the only thing is, im not sure what to say and they ll probaly fob me off.any advice please:confused:

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Have you got outstanding charges have you sent an SAR requesting all details as far back as 6 years?

 

you may have much more charges to be claimed.

 

This time you could try ringing them and state that the charge is unlawfull and you will be requesting a copy of this call as evidence in court to show that you did show your objection to the charge before it was applied and to save yours and thier time in court, as well as court charges of £80 that they will have to pay if you proceed with court. :)

 

Anything is worth a try "right";)

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