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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Car Insurance - Taking out new policy before old policy runs out...


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If you get a quote on any comparison site then go back and edit it to change things like your accident record or conviction history

 

each new quote and the changes you made to your details are seen by the companies who are quoting if/when you go forward to get cover from that company (ie when you transfer onto the company's own site).

 

It's one of the flags for them for possible fraudulent insurance activity. Apparently a lot of people get quotes initially using their real claims/conviction details then go back and remove them to see if they get a lower price. That makes insurers suspicious (understandably).

Edited by dx100uk
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This is what I did, just to see the difference.... Bad move? But did not use my name, but obviously used the same car... Shall I just leave that now?

 

 

I don't know enough about how it works in detail to comment. But obviously if the insurer's quote you want to buy has been given using your correct vehicle/accident/claims/convictions etc information there shouldn't be a problem if all you have done is amend a typo - your house number for example. I wouldn't support giving false information to insurers to get a lower quote (and I don't think CAG would either).

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Yes, the DR10 does not become 'spent' until 5 years from date of conviction so must still be disclosed to insurers until then.

 

http://hub.unlock.org.uk/knowledgebase/motoring-convictions-and-the-rehabilitation-of-offenders-act/

 

There is no way of getting it 'spent' sooner and no way of getting insurers to ignore it until the 5 years is up. And as the comments on the link show many insurers (probably illegally) still penalise for motoring offences after 5 years if they manage to find out about them.

 

The only thing I can suggest is finding a specialist insurance broker dealing with finding motor insurance for for people with drink/drive convictions and see what they can do for you. You were asking about online comparison sites on another thread. They work well for people with "minor" convictions but aren't that good for people with drink/drug convictions. They tend to just produce 'no quotes'.

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