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    • Thousands more passengers could face delays or cancellations after an arson attack on France's train network on Friday.View the full article
    • you never use or give an email  2nd class stamp with free proof of posting from any po counter dx
    • Much appreciated for the ammendment. The snottier the better right!   What I am assuming is that this response is to be posted to Gladstones? However, I am seeing some users sending this as an email instead, which is a little confusing.  If we're happy with this response, what would you suggest is the best way to send it over to them (post/email), and is there anything additional I could include (if necessary)?  Thanks again! 
    • Hi I've read through other threads to better inform me of the process from here onwards. When I put in the MoneyClaim it gave me a claim number and it currently says to wait for the defendant to respond, they have until 7 August.   It seems their most likely action is to extend that a further 14 days to about 21 August - this hasn't happened yet, of course, as it is only 27 July but I'm anticipating that may be the case. when the expected defence action is taken by EVRi I will need to submit DQ with these responses A1 - no mediation B - my contact details C1 - yes to the small claims track D1 - No.  If No please state why.  I believe the defence will provide some rebuttal to the particulars of claim and so I need to include details as to why the claim requires a hearing.  Is there some certain templated text I can include here or will it vary depending on what the defendant comes back with? I see on the form it mentions the following: Relevant reasons include that there are factual disputes which will need the judge to hear from witnesses directly or the issues are so complex they need to be argued orally.  Hoping to reach out to see what may be the most effective statements for D1 reasoning. E1-5 are pretty straightforward. I want to get ahead of things and be ready to take the next step so I appreciate what advice you may have about the DQ.   Thanks!  
    • Rachel Reeves is set to reveal a public finances shortfall of billions on pounds after a snap audit.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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funeral costs esa HB overpayment


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Hi, Hope someone can help.

Our daughter recently died.We have had the funeral but the matter of costs is worrying.

She has no estate as such and only has around £800 in her account . She received an ESA payment of around £250 2 days after death and one weeks housing benefit of around £80.

 

My main question is her funeral has cost around £2600 + , we paid the cremation fees and cost for a celebrant up front which was around £1000. There is a £1600 bill to be paid to the funeral directors which is due on the 10th April.

My brother in law who used to be a bank manager is dealing with her money etc... on a sort of imformal basis as the estate/money is so small.

 

Can my brother in law direct all the money in her account towards funeral costs or will the DWP or council demand repayment of any overpayments?

My brother in law says they can chase after him for overpayments as we are aware the payments came into her account before we had a chance to freeze her account.

 

My wife and i are on low income but don`t qualify for a funeral grant(as far as aware) as we are only on working tax credits (without child element) and a basic state pension (without pension credit).

Any help or advice appreciated.

We are preapred to pay the remainder of the £1600 due but need clarity on how much we can use from her account.

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Indeed our sincere condolences T&W

 

If you could clarify the date on the remainder of the bill

 

" which is due on the 10th April. "

 

Should that be May 10th ?

 

Andy

We could do with some help from you.

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Hi, Thanks Sparks and Andy, its a very difficult time for us and money is the last thing we want to be concerned with.

Yes the bill is due on the 12th May ,i did wonder if these benefits were paid in arrears (as in she was paid them for a period when she was still here.)

 

Yes i looked at funeral payment ,but as i am not on tax credits with a child element or my wife is only in receipt of a basic state pension (we dont receive pension credit) it doesnt look like we would qualify . We do get council tax benefit but not housing benefit.

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Condolences on your loss. Its a tough time, parents shouldn't have to bury their children.

 

All benefits are paid in arrears.

 

The funeral costs come out of the deceased's estate, no matter how small it is. If there is not enough and other parties are not willing to foot the bill, the local council is obliged by law to foot the bill.

It wont be lavish, you wont have limos but they will foot the basics bill.

 

https://www.moneyadviceservice.org.uk/en/articles/help-paying-for-a-funeral#what-happens-if-you-cant-afford-a-funeral

 

I also found this.it may apply if your child died in hospital.

 

•If the person died in hospital (England and Wales, Northern Ireland) contact the bereavement service or equivalent at the hospital to arrange a public health funeral. This is a basic but respectful cremation service that the hospital (or local council, below) must provide if there is no-one available to pay for the funeral.

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Hi Sgtbush,

So does that mean that she would not have any overpayments if she received 1 weeks housing benefit of approx £75 ,the day following her death which was on a Sunday and 2 weeks ESA (approx . £250) 2-3

days after death.

I maybe haven`t been clear but the funeral has taken place early this month and there is £1600 outstanding to pay by the 10th May. We want the £800 to go for funeral costs and the family will cover the remainder .

My brother in law who is a stickler for rules and works as head of finance at a local college , is apprehensive as he`s unsure if he releases the money to the funeral directors ,whether the Council or DWP can chase him if there is technically an overpayment.

Thanks

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I assume you have informed the DWP of the death by now.....why not give he DWP a ring (brother in law) and clarify the matter ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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