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jodie louise 2001 vs Abbey


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Sorry for getting you outta the pub!!! If i had a choice i'd be there too!!

 

Thanks for the comments - i've amended accordingly!

With regards to the 3 week thing - i filled out a change of address form almost three weeks ago (Wed 22nd Nov to be accurate)

However they've said they didnt receive the SAR till 27th (But was delivered in 24th) so they have till Thurs 4th Jan as the 40 day deadline. Extending it by the 7 days makes it the Thurs 11th Jan, thus still leaving them 29 days (from tomorrow, when sending letter)

 

I only have the one account with them, and the old addresses are on my change of address form and the drivers licence copy.

 

I'm going to send it back recorded delivery tomorrow from work. I checked the PO as well - its still valid for 5 months, so no probs there!

 

xxx

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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Amended it again slightly!! (shown in red)

 

Dear Pam

Thanks for your letter dated 7th December 2006, which I received on 11th December 2006, requesting verification of my identity.

I would, however, like it noted, that I filled out a change of address form in the Leeds branch, in person, with valid identification on 22nd November 2006, for this purpose, and was assured this would be actioned immediately.

I understand your need for security, however as the form has already been completed, the mistake is within your Company, and not with myself, and a request for my identity should have been made earlier. To this end, I am willing to add an extra 7 days the 40 day deadline, allowing you time to confirm my identity, yet giving you just 29 days from the date of this letter, during which to supply the requested information.

To proceed with this in a timely manner, I shall assist you in completing yet another form and enclose a copy of my Driver’s licence, along with the £10 fee as before, however, I expect to have received a comprehensive list of all charges levied on my account since November 2000, as detailed in my previous letter, before 11th January 2007.

I look forward to your swift response

 

 

 

Better?!?! x

Oooh -gotta go! Will talk tomorrow if poss!

Have a good night and thanks again!

Really appreciated!

xxxx

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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Thanks Bill!

And no worries about the click - wanted to say thanks for helping out!!

Hope you're having a good day!

Just finalised the letter and sending it via work later (possibly tomorrow now though!!) I'd normally panic, but the 40 days are still running, and if they're in no rush, why should i be!! lol!!

 

Take care, and thanks again!

x

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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Random question (again!)

 

When replying to Pam Speed - should i use the original address, or the address on the correspondence?! I've put it to the address at the top of the letter i received from her (PO Box 1109, Bradford) That'll be ok will it not?!

x

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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  • 4 weeks later...

Hi guys!!

 

Sorry it's been so long - everythin'g sbeen a bit mad over xmas, and found out a few weeks ago that i'm expecting my first baby (Didn't realise Santa bought babies!!!?! Lol)

 

Anyway - don't mean to sound like a pain - but they received the letter mentioned above on 21 Dec....and so technically, i should've received *something* by today?! But i haven't, not anything!

 

What should i do now?! Should i have started the 40 days again? Surely thats a waste of time?!

 

Any help gratefully received!!! Hope you all had a great xmas and new year!!!

xxxxxxxxxxxxxxxxx

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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Hi Jodie - and congratulations !!! Take it easy, then, and try not to let these banks wind you up too much, now !!!

 

This may not be the best advice, but it's wot I dun. I made a formal complaint to the Information Commissioner. You can do it entirely online. Then tell them that you have made a formal complaint, and that you would be looking into the possibility of litigation for non-compliance with the DPA unless they produced the data. It seemed to work for me, in that I think it made them realise I meant business, and had some idea what I was doing, at least !!

 

HTH,

 

Bill. :)

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Thanks Bill - i'll have to get on to them at some point - or i'll be waiting forever!!

Will have to browse the templates for the letter to send....this having a baby lark is far more tiring than i ever thought possible!!!!! Just can't seem to concentrate half the time!!!

Also - how should i word the complaint?!?! Just that they haven't complied etc?!

 

Sorry for all the questions - i'm honestly not as useless as i sound these days!!!

 

XXXXXXXXXXXXXXXXXXXXXXXXXX

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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Hi Jodie!

 

Congratulations!!!

 

I have been watching your thread... I think we spoke when you joined?

 

I too found out that I was pregnant with my first baby just before Christmas! I am now 16 weeks... and also very tired! :)

 

Good luck and stay in touch

 

Nutty X

;) If I helped, then please click my scales ;)

My advice is only my opinion...

 

Please read the

FAQ's

 

Sign the Phil Whitmore petition:

http://petitions.pm.gov.uk/PAYUSBACK/

 

Abbey - £1600 - WON!!

 

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Awww Nutty - Congratulations to you too hon!!!!!!!!!

How great is that - i totally empathise about the tiredness tho - i'm waiting on my dating scan - but estimated at 12 weeks!!

Are you on any forums etc?! I'm on babyworld.co.uk

 

How's your claim getting on!? Any luck!?

 

If you wanna email - feel free and we can have a moan/natter about both bank charges and the joys of pregnancy!! Hehe!! ([email protected])

xxxxxxxxxxxxxx

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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Go to the ICO website and go to the complaints page. OK - seein' as you're feeling tired, here it is :- :)

Data Protection Complaints – Information Commissioner’s Office (ICO)

Take a look at the online complaints form to get an idea. You will need to be able to send copies of your letters online, and possibly scanned copies of their letters. So sort them out on your computer, ready.

Save a Word file with something like this in it:-

In response to our DPA Subject Access Request (attached ITEM 1) for all information held pertaining to our history with Bank of Scotland (now HBOS), HBOS sent a set of copy statements for only one of our accounts, and only covering the period from XX/XX/XX to XX/XX/XX. They have stated in their letter of XX/XX/XX (attached ITEM 2) that they are unable to assist with information regarding manual intervention on our accounts. We repeated our request for full disclosure in our letter of XX/XX/XX (attached ITEM 3), but have received no response to this whatsoever. A further letter (attached ITEM 4) was sent on XX/XX/XX, with a copy of ITEM 3 attached to it, but to date, no response has been received.

Now you can fill in the form online, copy this to it, and copy your letter files to it, and just send it off there and then.

Then..................relax !!!!

:)

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Hi Jodie,

 

How's your claim getting on!? Any luck!?

 

Well I have my allocation hearing tomorrow, not really sure how it will go, and seeing as I am sooooo emotional at the moment, I may just burst in to tears :o lmao!!!

 

It seems to be dragging now and I feel like I have been at this forever, the worst thing is that this is ONLY the allocation hearing, I am probably going to end up with a prelim hearing and then the real thing, then the phone call from SCabbey 5 minutes beforehand. Oh well gives me something to do I suppose (other than work).

 

I am not on any forums - you think it is a good idea? I haven't bought books, listened to much advise, or watched any of those programmes on the telly lol.

 

You will love the scan, it is amazing.

 

At the risk of turning this into a maternity site, I will email you later :o) You are also very welcome to email me... or chat on MSN? [email protected], if you only want to email I will send you my proper email address :)

;) If I helped, then please click my scales ;)

My advice is only my opinion...

 

Please read the

FAQ's

 

Sign the Phil Whitmore petition:

http://petitions.pm.gov.uk/PAYUSBACK/

 

Abbey - £1600 - WON!!

 

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Thank you so so so SO much Bill - you really are a star - shall have to click on them scale things again methinks!!

I will do all of that when i've finished this yummy and nutritous lentil soup!!! Hehehe!!!

 

Nutty - afraid i can't get msn at work - so can only email!!! Damn managers!!!!

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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Thank you so so so SO much Bill - you really are a star - shall have to click on them scale things again methinks!!

Just a banana will do !!

I will do all of that when i've finished this yummy and nutritous lentil soup!!! Hehehe!!!

Yuck !!

Nutty - afraid i can't get msn at work - so can only email!!! Damn managers!!!!

Try getting Skype - they might not know what it is ;)

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Hehehe!!

Fair enough - one banana coming up!!

(Couldn't do your scales - it wouldn't let me - have to "love" other ppl first!!!)

 

The soup wasn't that bad actually - never had it before - was ok!!!

 

I don't even know what Skype is - if i have to d/l it - i won't be allowed!

xxx

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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Actually I don't know what Skype is either!

 

hmmm, was just gonna give you my home email and email when I got home lol...

 

Lentil soup (Yuk)!!! I had a belgian bun :D and that was my snack!!!

 

I had too much for lunch to remember it all lol, can't seem to stop eating! I have to swim 3 times a week to keep the weight off lol.

;) If I helped, then please click my scales ;)

My advice is only my opinion...

 

Please read the

FAQ's

 

Sign the Phil Whitmore petition:

http://petitions.pm.gov.uk/PAYUSBACK/

 

Abbey - £1600 - WON!!

 

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Aaahh - i don't have t'internet at home at the moment - only at work!

Moving into my partners parents in March and then to my mums in June (full internet access!!!!) Woooh!

But until then - only at work!!

 

Wish i could find a swimming class or something! Will have to have a look!

All i wanna eat recently is salt n vinegar crisps or pickled onions etc!! Madness!!

(Wooh - welcome to the materntiy thread!!!)

xxxxxxxx

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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Thanks for clicking me earlier in that case Jodie !! Skype is an alternative to MSN Messenger Live (chat, talk & webcam) Looks like you 2 better just stick to sly work-time chats, then !!

 

The food menu here is making me queasy - I better go ! :|

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LOL...

 

funny that, salt 'n' vinegar crisps for me too! as well as all the chile I can eat :D

 

Hotter the better at the moment!!! And then baby grumbles later...

 

My local pool also does aqua-natal classes, and I hear that they are really good, I am going to start them when I can no longer do the 40 lengths lol

 

Oh and I forgot about the Cadbury's Creme Eggs, I have to buy one and eat it whenever I see one lol!

 

And I get to be bad tempered and swear at people and don't get told off! It's all good fun :rolleyes:

;) If I helped, then please click my scales ;)

My advice is only my opinion...

 

Please read the

FAQ's

 

Sign the Phil Whitmore petition:

http://petitions.pm.gov.uk/PAYUSBACK/

 

Abbey - £1600 - WON!!

 

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Hello!

Quick update again!

Was just getting ready to make a complaint when i received a letter.

As far as i can tell, it's just the standard letter, but seeing as there was confusion with the 40 days due to Changes of address etc what do you suggest?! Proceed with the complaint and send them the data protection non compliance letter?!

 

Letter says (paraphrased)

Thanks for you letter. Acknowledge £10. Arrangements been made to send info to you. last 14 months on system will be sent in duplicate statements (due to be received in 5-7 days from letter) and previous transactions on microfiche will be sent as a list under seperate cover.

 

Tra la la! Also - this is gonne be fun - i'm moving back to London, so will have to do ANOTHER change of address - will do that before sending pre lim though!

xxxxxxxxxx

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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Hi Jodie. I could smell that lentil soup again !! I suppose as they've finally made some effort, then it's worth waiting to see if the 5-7 days is truth. I think I would hang fire for a week, during which time I'd prepare my complaint to the ICO. Then, when nothing arrives, (as it surely will !! :D ), just press the send button.

 

Yes, I think that's very sensible of you, waiting until you've moved before sending your prelim !!

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Hey Bill ! Thanks for your advice again!! One of these days i'm gonna buy you a drink!!! (though it'll be orange for me!!!!)

Also - i saw your profile pic - so thought i'd add mine!!! I know who i'm talking to now!!!

I will hang fire on the complaint and see if they're true to their word - if not, they'll have a strongly worded letter from me!! Wahey!

xxxxx

S.A.R Sent (Rec. Del.): Thurs 23rd Nov 06 ;)

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