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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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rehab and benefits re pip


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I have mental health problems and alcohol misuse problems. I live with my mum and am soon moving into council supported accommodation for people with substance abuse issues. It's a rehab.

 

I'm in the support group of esa and standard rate of pip.

 

Do you think they'll take me of pip and put me into the wrag group for esa?

 

It's just that I was only entitled to pip it because my mum cooks my food, washes my clothes, prompts me to take meds because I either forget or don't have motivation to take them, she washes clothes, tells me when i need to bathe etc... And also controls my money, pays bills.

 

In supported living I will have to do this myself. I'm extremely worried they're going to take my pip away.

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Agreed, your first port of call is any support worker that you have seen or currently see. They will know far more about your situation than an internet forum.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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My council housing advisor is a very rude woman who isn't taking me seriously,

 

I cannot look after myself because of her attitude.

 

I'm just not going to eat, bathe etc...

 

They'll soon figure out it out at the rehab place.

 

I'm not going to be forced to take learn direct courses or do voluntary which they advise some people to do.

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If you have no support worker, the following link from Rethink might help you.

 

https://www.rethink.org/living-with-mental-illness/money-issues-benefits-employment/welfare-benefits-and-mental-illness

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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My council housing advisor is a very rude woman who isn't taking me seriously, I cannot look after myself and had taken 80 benzos in two days because of her attitude.

 

That isn't the same as a Welfare Rights worker, saded. Have you tried googling about your local council and CAB to see if they have people like that?

 

HB

Illegitimi non carborundum

 

 

 

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I've spoken to the out of hours emergency services, they told me to phone 111

 

I spoke to a male nurse.

 

He gave me the number for the crisis team and told me to book an appointment with my gp on Monday.

 

I've also spoken to my mum.

I'm not going.

There's a reason I'm on disability

 

I will not have the council housing adviser speaking to me like that.

 

I'm going to also speak to the council and complain about her on Monday.

 

I want accommodation for mentally ill people who can't look after themselves.

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Dear Sade,

 

Often, sadly when you actually need, isn't always available and you only gets what's offered. Round peg, square hole.

 

Your local mental health team, should be able to advise of independent advocacy services, and your local authority should have a contract for one in MH also (there is in Scotland).

 

If, you do not believe this accommodation is not suitable, unfortunately you will have to evidence why. It isn't right or even fair, just how it is.

 

If, your mum was your carer, did she get CA for you ? She could approach any local carer's centre who again should be able to point you in the right direction.

 

Good luck.

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