Help, CRS/Harlands debt **WRITTEN OFF**

[slick132]

Hi Bean and welcome to CAG

 

There's no rush to respond to Harlands/CRS - they'll have to wait !!

 

1. When did you join.

 

2. Was it an 11 or 12 month minimum m/ship term.

 

3. Did you give the give notice about cancelling by letter, email , phone or email and, if so, when.

 

4. What was the last date Harlands took a DD payment.

 

5. When did you cancel the DD mandate via your bank.

 

6. If you were withing the minimum m/ship period, did you have a valid reason to cancel like relocation of home or job; illness or injury; redundancy or drop in wages; etc.

 

[slick132]

Hi Bean,

 

First and foremost, Harlands/CRS are nothing at all to worry about. They are an nuisance but nothing more. Focus on your baby and forget these fools for now.

 

Give an answer to Q4 when you can.

 

After that, you can probably use one of my letters to offer Harlands a final 1 month's fee, which they'll refuse 'cos they're too greedy. But after your offer expires, you can ignore them !!

 

[slick132]

Hi Bean,

 

Out of interest, have you moved address since you left the gym prompting the CRS "Trace Fee" ?

 

Don't even bother going to the bank to get the answer to Q4. Just send the following letter to Harlands at their Haywards Heath address :-

 

Dear sir or madam,

 

I refer to demands recently received from Harlands/CRS about my Xercise4Less gym membership.

 

I was beyond my minimum membership period so was entitled to end it.

 

Because I failed to give you a month's notice, I now offer to pay this now. If you agree in writing within 14 days to accept £9.99 in full settlement of all that I owe, I will pay you promptly.

 

If fail to accept my offer or demand any higher amount, I will pay you nothing and ignore all demands from Harlands/CRS, Zinc or anyone else.

 

As I am about to have a baby, any further demands will be reported to Trading Standards and The CMA, as harassment.

 

Yours faithfully,

 

Send this to Harlands and get a free Cert of Posting at the PO when it's sent.

 

In your circumstances, you could also send the following letter to X4Less Head Office ;-

 

Xercise4less (Leeds) Ltd

Unit 1, Kirkstall Industrial Estate

Leeds

West Yorkshire

LS4 2AZ

 

Dear sir or madam,

 

Membership at XXXXXXX gym

 

I was a member at the above gym From Jan 2016 to Feb 2017.

 

I failed to give the required 1 month's notice when I cancelled my DD mandate and, since then Harlands/CRS have been demanding ever-increasing amounts from me.

 

I have now offered to pay Harlands the final £9.99 that was due but I will not pay what Harlands/CRS are now demanding, namely :-

 

£29.97 - 3 months membership fees @ £9.99

£75.00 - 3 months missed payment charges @ £25.00

£66.50 - CRS recovery charge

£36.00 - Trace fee

 

I am amazed you continue to use Harlands/CRS. Their tactics of bullying, persistent demands and harassment and well-documented on the internet.

 

I enclose a copy of my offer letter sent to Harlands today.

 

I am due to give birth in about 2 weeks and I do not need harassment from Harlands/CRS. Accordingly, will you kindly use your influence to get Harlands to not contact me any more at all, except for telling how I can pay the £9.99 I owe them.

 

I will NOT deal with this matter by phone at all, but in writing only.

 

Yours faithfully,

 

Same again about getting a free Cert of Posting at the PO.

 

[slick132]

Hi Bean,

 

They are trying to justify something that is NOT justifiable !! They're such total chancers, really.

 

Send the letters and let us know what happens.

 

Oh, and stay OFF the phone. If anyone calls you, just hang up.

 

[slick132]

Hi Bean and thanks for the update.

 

It's nice to see X4Less actually take notice sometimes when told their agent (Harlands) is a nasty bully.

 

Hope all goes well with you.