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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ACI/TM legal claimform - old Lending stream PDL ***Struck Out Twice & Costs***now third claim issued


mame
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So this is a Pay day Loan which has been rolled over from lending stream.

 

You have 33 days in total if defending the claim in full...19 days to acknolwdge service and a further 14 days to submit your defence (33 days) you can do this on line by registering to use their service (MCOL) instructions are in the response pack.

 

Regards

 

Andy

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Send them to the claimants address then

We could do with some help from you.

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Well normally its the CPR 31.14 that goes to the sols and that is invariably ever complied with ...so as long as you get the CCA request to the claimant you will be fine.

 

Andy

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  • 3 weeks later...

Defence checked...just a few tweaks to your points 1&2

 

Regards

 

Andy

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  • 2 weeks later...

Have they sent you a copy of theirs mame ?

 

Andy

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Okay no great deal you may still receive a copy yet ...no worries if you dont.

We could do with some help from you.

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  • 2 weeks later...

Not to worry its no big deal

We could do with some help from you.

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  • 4 weeks later...
I have now received a court date and need to do a witness statement, will start that tomorrow.

All the papers i rely on in court need to be sent to the sols and the court is that correct? do i need to resend the letters already sent?(cca request and cpr requests)

 

The court has not seen anything yet...hence yes you must send everything you wish to rely on...with any response from the claimant.

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  • 2 months later...

Well done mame

 

Thread title amended to reflect the outcome.

 

Regards

 

Andy

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  • 2 months later...

So same process applies again mame....Can we have......

 

Name of claimant

 

Their particulars of claim

 

Date of Claim

 

Amount of claim

 

Solicitors acting

 

Did they comply to previous requests for CPR/CCA ?

 

 

The defence will be different this time.

 

Andy

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Many thanks mame....now you need to register and acknowledge service as before...defend all ....well you know the routine.

 

Bump your thread nearer the defence date and I will draft you a suitable response.

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Wont just consist of putting them to proof to disclose the necessary that which their claim relies upon ..it will also cover abuse of process and Res Judicata CPR 3.4

 

[Latin, A thing adjudged.]

 

(rayz judy-cot-ah) n. Latin, the thing has been judged, meaning the issue before the court has already been decided by court or another court, with the same parties. Therefore, the court will dismiss the case before it... as being useless.

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Have you now acknowledged service mame and stated defend all ?

 

Keep an eye on the time line and post nearer your defence due date.

 

Andy

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  • 2 weeks later...

Due next Tuesday mame ...I will be shortly drafting the same defence for yourself and Burgesfan...same claim same date in the link above provided by DX.

 

So keep an eye over the next few days.

 

Andy

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Particulars of Claim for reference only

 

1.Asset Collections and investigation purchased this debt from the lending stream and subsequently sent a notice of assignment to the defendant to advise.

 

2.The defendant failed to respond from the claimant thus denying the claimant any opportunity in assisting the defendant in attempting to bring the matter to an amicable conclusion

 

3.asset collections and investigation claim this amount in respect of an unpaid loan funded by the lending stream.

the defendant failed to abide by the terms of the contract.

 

4.the claimant claims interest under section 69 of the county courts act at a rate of 8% a year from 24/06/2016 to 06/07/2017 on £677.11 and also interest at the same rate up to the date of judgement or earlier payment at a daily rate of £0.15.

 

7th July 2017

 

£835.37

 

 

 

########Defence########

 

1. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

 

2. The claimants claim is denied having previously issued the same claim on xxxxxxxxx in the xxxxxxxxx County Court claim number xxxxxxxxx which was presided over by District Judge xxxxxxxx (See exhibit 1a)

 

3 . The claim was Struck Out on xxx xxxx xxxx by the aforesaid District Judge.Therefore the claimant is precluded from reissuing the same claim pursuant to res judicata and therefore is barred from re-suing a winning defendant on the same cause of action. (see exhibit 1b)

 

4. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

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I think it should read......2.The defendant failed to respond to the claimant

 

they just need a little more practice drafting particulars.....:madgrin:

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  • 1 month later...
  • 3 weeks later...

Raise it within your witness statement and ask why?

We could do with some help from you.

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  • 4 weeks later...

Just attend the hearing and push for it to be struck out...the court could/should impose sanctions

 

I assume the claimant has requested relief from sanctions...hence the hearing

We could do with some help from you.

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  • 1 month later...

Well done mame..hopefully that will be an end of this nonsense.

 

Thread title amended to reflect the outcome.

 

Regards

 

Andy

We could do with some help from you.

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  • 5 months later...

I would suggest a fresh time line with each court claim particular date etc and defence and court outcome would be beneficial mame and help speed up dealing with this claim...so all can be compared in one post.

 

Regards

 

Andy

We could do with some help from you.

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No keep it here...we need all the history.....but your time line will condense it for easy reference and advice.

We could do with some help from you.

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Excellent...thanks mame.

 

Well you should know the score by now...acknowledge service...defend all.

 

I dont recall and looking at your previous defences ...but have you ever requested a section 77 or CPR 31.14 on the claims?

We could do with some help from you.

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