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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Euro car parks and Blue Badge


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A very good friend of mine has just received a parking charge through the post asking for £70.00 using the car park facility without a valid ticket.

 

She is a blue badge holder and parked in a designated disabled spot.

 

All they have given is the penalty notice, no photograps, nothing, what is the best way to attack this with their own appeals procedure first??

 

I have emailed them asking for a copy of their terms and conditions but are being very evasive

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Just got this off the terms and conditions. I know a blue badge has no authority as such on private land but these priivate car parking companies are real **** bags

 

If you are registered disabled and you wish to have concessionary parking – you have to apply to Kent County Parks and purchase an annual permit and log your vehicle registration mark – this allows parking at all the KCP

 

In short all drivers have to pay and display when using the parking facilities at the Kent County Parks

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Let's get this straight. You are saying this is a private car park yet you are quoting council regulations??

 

I'm confused

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Some councils outsource parking at amenties, Milton Keynes does this at its big lake.

This means that there is room for argument as often the signage is inadequate and the parking co has no call upon the Road Traffic Act or any bylaw to look after its interests if they get it even slightly wrong.

 

So, when was the date of the event,

how was the driver/keeper notified that they were being chased for a charge,

what evidence is offered that such a charge arose from a breach of some condition displayed and brought to the attenton of the driver etc.

 

If appears as though they have used a database of registered vehicles that is held by the council.

this leads to questions about the use of this database and the rights of those on it and those not on it to have their data processed by people they have no agreement with.

 

 

Now, if you sign up for some scheme the terms should be made clear at the time but what about those who havent signed up,

how does the permission to search across databases and differetn entities then be expressly made?

 

 

So, information needed to compose a suitable response

(please dont let her contact anyone over this until we know what is what as that may remove her legal protections).

 

Apart from date of event,

date of receipt of NTK

(or ticket on screen and later letter if applicable),

 

 

ideally scan of the NTK as it sounds as though they havent offered the ANPR data they are obliged to show on the NTK and sight of the signage at the park if possible but the name of the park and its location if more than one car park/entrance.

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You could write it all out longhand if the terms are brief.

If they are very long winded they will fail to create a contract anyway for being illegible or confusing.

 

they should mention the charges expected to be paid and what constitues the terms of use and what happens if you breach those conditions.

 

 

If they dont say you have to pay £70 for parking in a disabled space without pre-registering and paying a prescribed fee then they cant claim a breach of contract.

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surely this is NOT a PENALTY CHARGE NOTICE?

can you check please?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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i'll go rectify the penalty mistake

 

na think we need to see the small print

can that be read your end on the photo you have?

 

 

if not a better photo will be needed me thinks

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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thread tidied

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ok the wording of the discretionary scheme makes that part an invitation to treat and not a contract.

 

 

Now, would it be clearly understood that parking in a disabled space without participating in this scheme is a breach?

is there a natural flow in the construction of the contract offered that makes it clear?

There is no monitoring of the disabled parking per se,

just the ANPR in/out that is tied to the ticket machine data.

 

so, down to interpretation of sign

but seeing the NTK will tell us a great deal more about the keeper liability or lack of it.

 

 

Blue badge is really a bit of a red herring in this case as you are unlikey to get much sympathy as it states what the prescribed fee is

 

 

so we need to know what breach is supposed to have occurred and whether the wording and timing of the NTK is compliant with the PoFA

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Meanwhile, as it looks like no-one has mentioned it thus far, DO NOT be tempted to contact them, either to appeal the charge or whatever other reason, as this may inadvertently provide them with information as to who the driver was, and will negate any defence you may have under PoFA.

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