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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Down £1300 a year??


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We are contracted for 35 hours, but all staff do more, 40, 42, 48 and upwards, at no extra, meaning no overtime etc.

I have worked nights now a few years, 4 nights a week, for 10 hours shifts. I have been doing 40 hours all this time.

Now what with minimum wage going up in October, and works pensions, and also our firm HAS to have 3 staff on nights now, the bosses have to pay for all these extras.

 

Well last week, we were told we MUST have a 1 hour break in the night now, and this will be deducted from our wages, so instead of picking up 40 hours, it is only 36 hours. Seeing as our work is busy and unpredictable,(care home), you cannot just stop for 1 hour, anything might happen. We get our breaks so to speak in times of quite, in between 1/2 hourly checks etc.

 

But when you worked it all out it is a damned lot of money to be down weekly, monthly, and certainly yearly.

 

4x6.70=£26.80x4=£107.20x12=£1286.40 I am going to be nearly £1300 a year worse off, that was the council tax paid or my gas and electricity paid for the year. I do not claim anything, tax credits or anything. How am I to survive.

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The truth is that employees have 2 choices- resign en masse if the proposed changes are effected or to swallow it. In this country the race to the bottom is speeding up so the latter is the usual option. If everyone went for the former the companies would have to address their business mehtods rather quickly. You should look at your tax credits eligibility.

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Your increase by 20p an hour reduces to loss to under £980; which is small comfort. Is there a chance for extra shifts to cover other people's holidays?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Everyone is contracted for 35 hours, but ever since I have been there everyone has done more, as stated above. In our contracts it says " you maybe required to work over your contracted hours, at standard rate". Fair enough.

 

I was happy financially with my 40 hours a week(35 contracted, 5 hours extra at normal pay rate), never had to claim a bean before, just always enough money for my expenses etc. But with £1300 knoocked off a year, well not only me, most of us will be buggered.

 

We will be picking up 36 hours from our next payday, still within the conracts terms I suppose, but still not fair, money grabbing bosses. Always the poor people get shafted.

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Everyone is contracted for 35 hours, but ever since I have been there everyone has done more, as stated above. In our contracts it says " you maybe required to work over your contracted hours, at standard rate". Fair enough.

 

I was happy financially with my 40 hours a week(35 contracted, 5 hours extra at normal pay rate), never had to claim a bean before, just always enough money for my expenses etc. But with £1300 knoocked off a year, well not only me, most of us will be buggered.

 

We will be picking up 36 hours from our next payday, still within the conracts terms I suppose, but still not fair, money grabbing bosses. Always the poor people get shafted.

 

So when you say every one was doing extra hours for nothing you meant they were getting paid for the extra hours ?

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So when you say every one was doing extra hours for nothing you meant they were getting paid for the extra hours ?

 

I probably did not phrase it right, I meant at no overtime rate, just normal rate.

We are contracted for 35 hours, but all staff do more, 40, 42, 48 and upwards, at no extra, meaning no overtime etc.
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First of all, maybe you should all join a relevant trade union.

 

Second, make sure you take your breaks. If it is not possible to do so then you need as a group to address the issue and ask the employer to make it possible to take your breaks.

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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