Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

another compliance officer visit -** RESOLVED **


hollowman
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2966 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have a compliance officer visiting on thursday .no idea why and as far as i know no reason for one .

basic standard letter ,no mention of circumstances etc .

 

 

my wife has known for a few weeks and hidden the letter ,she only showed me it today ,i understand why as i am a natural born panicker .

 

 

im already scared to my wits end and ive only known about the letter around 2 hours max, i dont know what ive supposedly done wrong ? but its like your already guilty before they even speak to you .

 

 

my wife hasen't told me for the simple reason i suffer from epilepsy and already had a heart attack this year and i panic over anything . im so nervous im shaking like a leaf . how can i try to avoid this anxiety .

 

 

they recently paid us £3,500 approx as they had forgot to pay us for our oldest daughter for 2 years, this was only pointed out when my wife phoned for a completely different reason. they only paid us 1 year back and paid us until 28/08/15 as this is when our oldest daughter goes onto her 3rd year at college so benefit stops for her .

 

 

im just a bag of nerves .

Link to post
Share on other sites

me and my wife have been sat all day me racking our brains to why they would be visiting us , ive had to take extra meds to try and keep myself calm, just impossible to do.

 

 

i have no idea at all what its about and yes i am panicking ,the post above is correct as they send a letter out and you seem to have to fill in the blanks .

 

 

there also very nosey ,not that i have anything to hide ,but seem very judgemental if you have a nice clean house etc . i suppose its like them saying well as your on benefits you should be living like a tramp .

 

 

we have no savings left as we had to buy a new car (used) as the old one was costing more in repairs than was economically sound.

 

 

and the only thing we can think of is our daughter turning 18 and losing benefit for her . which if so i will be furious about ,as they didnt notice a 2 year glitch to the fact they hadn't paid us anything for her ,then paid us 1 years back money ,which we were grateful about only to stop it in august this year 4 weeks later.

 

 

ive had at least 15 seizures today think over this, as they seem to be brought on by concentration .

 

 

I feel so degraded by it . it does want to make you feel like telling them to shove it were the sun isnt shining . although unless we have a nice lottery win we cant .

Link to post
Share on other sites

thanks for all the replies , they support both sides of the dwp ideas of compliance interviews , only up until 4pm to wait tommorow then at least we will know why the visit . ive read alot of views on this some good but more negatives than positives across the board .

 

 

gonna take a few extra tablets to help me sleep some as last night i was still awake at over 4 am .

Link to post
Share on other sites

well jonathan (complaince officers name ) came out to see me wasn't here very long at all , said they had received a malicious phone call that i was working ,he then asked if i knew anyone who would report such an allegation . i said yes there is a couple of neighbours who some time ago a freind of mine upset (which he did ) . asked if we had any bank accounts etc i said only isa which you know about . and that we are withdrawing the money to buy a car as our old one is buggered .

he replied with "its always the neighbours" then jotted a few things down and asked me to sign it stating that if they get any more phone calls within 6 months they have to disreard them ,unless of course they have photographic evidence .

he then took my isa statements for update and off he went .

 

 

i did mention that my brother owns a garage which he does own a big independant audi garage . that seems to click with them as in that was the reason for the report.

  • Haha 1
Link to post
Share on other sites

  • 4 months later...

well its me again (had login problems and password couldnt be recovered so had to make a new sign up) on friday the 28th january i recieved yet another letter from the dwp stating : we are reviewing your benefit claim . is this another way of saying a compliance officer is visiting you ?

asks for proof of id , post office, or bank account statements,most recent work slips (on esa support) isa statements etc.

there calling out on the 10th feb.

its already been a lousy start to the year and seems to be gradually getting worse . mum passed away on the 8th jan , family brothers,sister stopped talking to me completely (thats a mystery) . been pushed out of anything to do with funeral. had mild heart attack plus a grandmal fit in my mums home day she passed away . Now this , wife also got followed by a very obvious 4x4 range rover while taking her sister to work a few weeks back .

 

 

what next can i complain ,its like a personal vendetta letter is basically saying that its important that we tell them of changes as we could have to pay money back . different story last time when they hadent paid us for our eldest daughter for 2 years ,but could only pay us back 1 years money .

 

 

this letter to me is just a reworded compliance letter ,but why me/us again ? we keep our selves to ourselves dont go out socialising farest we go is the local tesco and thats too much for my mind to tackle at best .

 

 

cant i complain about this ?

Link to post
Share on other sites

thanks for the support , il let wednesday come and go ,

with the rough time ive had in the last month or so whatever their reason is

i doubt it could be any worse with what ive been through lately .

 

 

could be something could just be the fact our daughter is now 18 ,

even though we dont get anyhing for her except child benefit (£20)

which ever one it is ,it may be to check that .

 

 

it could be the funny sided fact that my sister takes her sister to work as her car was off the road for a few months

and as explained we had been noticed that we were been followed .

 

 

thing is there twins ,not identical but alot alike , maybe just miss identification .

np there she lives across the road so she can just call over if its something like that .

 

i now have family issues (siblings) so need to find the legal (financial) and housing sections .

as there's something a miss and ive literally been kicked out of the family so to speak ,

as i believe in moral values where as they believe in £££ signs

Link to post
Share on other sites

well compliance officer called again with 2 allegations ,

 

 

1 i was working at a garage again as the first complaint only a few months ago .

no garage name no pics etc nothing . said she remembers calling years ago ,

the next allegation was a belter

 

said she had reason to believe we had a vast amount of money on the property .

i now know this is family related due to mum's death only last month .

 

 

as i got accused of taking her building society book ,

i had ,had enough by monday phoned my sister and told her what i thought about it ,

 

 

my brother then sent me a really nasty text ,

so knowing i wasn't blocked i phoned him up argued with him

and then out of the blue he says

" i no you dont have the bank book as i took it the day mum died"

i was fuming literally .

 

 

today spoke to the woman said about the family fued ongoing she was at the time taking paperwork out of a folder ,

she quickly put the paperwork away and just said thats it nothing to do with us .

 

never had to sign anything etc .

my wife asked what happens next and she just said ,

just let us know if you get any inheritance over the 6k threshold .

 

they could follow me to the end of the world and back daily

and i still wouldnt be working in a garage so i know its all lies .

 

just wondering is this the end or is there any more investigation ,maybe with the complantant?

im so depressed over mum dying then been accused of theft then this

Link to post
Share on other sites

  • 1 month later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...