Harlands as CRS Pretending to be a Debt Recovery Company!!

[slick132]

Hi BM,

 

Harlands/CRS has taken court action but only in one case that we've seen, over the last 5 years. That case is ongoing and the really didn't start off well, when they cited the wrong party as The Claimant !!

 

Harlands/CRS love to write long letters like this and we've seen this many times. They try to look like they know what they're on about and they also cite legal cases, etc.

 

Sticking to your case, please confirm :-

 

1.When you first contacted the gym or Harlands to confirm your need to cancel due to a health issue.

 

2. Did you do anything by letter or email so you have copies.

 

3. Who asked for proof of your health issue.

 

4. When did you provide it to them.

 

We always advise folk to challenge their Admin Fees as unenforceable penalties.

 

But we also need to work out what you DO owe, so you can pay the gym what you reasonably owe.

 

[slick132]

Hi BM,

 

In my opinion, Harlands are getting way-above themselves, demanding the doctors practice stamp on the letter. I suggest they are simply trying to delay the point at which you could cancel and they apply their own take on things for their own benefit.

 

I'd use the date of your email in late February as the cancellation notice date. After that, you should have paid one final month's fee.

 

Adapt the letter here - http://www.consumeractiongroup.co.uk/forum/showthread.php?450158-Xercise4Less-Harlands-CRS&p=4774219&viewfull=1#post4774219

 

You need to say you cancelled due to health issues and the effective date is when you first told Harlands in late Feb, not the date that they want to use when they caused unnecessary delay demanding the doctor's practice stamp.

 

Draft your letter for checking here before sending if you want.

 

[slick132]

Hi BM,

 

I assume you'd already cancelled the DD mandate with your bank. If not, do so immediately. This will stop any further DD's being taken.

 

Before you ignore them, I think you should offer Harlands the one month's fee you should have paid after giving notice to cancel. By doing this, you are doing the right thing,even if you make your offer valid for 14 days, before withdrawing it.

 

Harlands will not accept the offer and it is then your prerogative to ignore them.

 

[slick132]

Hi BM,

 

That letter will do the job perfectly and I look forward to your update.

 

[slick132]

Hi BM,

 

The WILL come back with further demands.

 

They're pretty slow with their letters which is a good reason to send written mail as opposed to email.

 

Keep us posted ........

 

Edited December 28, 2015 by slick132

[slick132]

Hi BM,

 

There's just no telling with Harlands.

 

You may still hear from CRS or Zinc but keep us posted.

 

[slick132]

Hi BM,

 

Zinc are just an external DCA used by Harlands/CRS. They are usually easy to get rid of.

 

Major Law are Harlands pet solicitor and they are similarly easy to get rid of.

 

Yes, the case of CRS v Federalez (one of our site users) was shambolic from start to finish and Harlands/CRS had no hope of winning.

 

[slick132]

Hi BM and thanks for your useful update.

 

I hope you've heard the last from Harlands/CRS but keep us posted.

 

Happy New Year to you too.