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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Probationary Period extended 8 days after it expired and then dismissed


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I was employed with a 6 month probationary period. 10 days after the expiration of this 6 month period, I was sent a letter to notify me that due to performance issues this period had been extended for a further 3 months. At the time I agreed to the extension and carried on with my job. One month later I was called to a meeting with my line manager and HR Manager and told that y probationary period had been unsuccessful and was asked to leave my position with immediate effect and they would pay me the one week notice period as outlined in my contract.

 

As my probationary period had expired when they informed me that they were extending it, am I entitled to the month long notice period pay that is outlined in my contract as I had been with the company for more than the 27 weeks it states is needed for a 1 month notice period? I know that I agreed to the extension, but the letter I have notifying me of it is dated after the 6 months was up.

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I'm not 100% on this but a few years ago I was on a 3month probationary period which was then extended a further 3mth. It was at this time I was told that the max any probationary period could be was 6mth. Not sure if this was a company rule or employment law but it may be worth investigating as if it's law then you could have been wrongfully dismissed.

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It depends entirely on the wording of the contract.

 

If it expressly states that after your probationary period, a meeting will be held/letter sent to confirm your post, then you were probably within your probationary period. If it is more vague, then you have a better argument that they cannot retrospectively extend your probationary period and you should be entitled to a months notice.

 

Might be worth a letter requesting payment and failing that, getting in touch with ACAS early claim conciliation.

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my contract says:

"the company may extend the duration of your probationary period for such period as it considers appropriate by giving you notice in writing before the expiry of the probationary period."

 

Although I did receive this letter, and did agree to the extension, it was still dated 8 days after the expiry of the original probationary period

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If you didn't receive notification of an extension to your probationary period PRIOR TO the expiry, then contractually, the probationary period would be deemed to have expired for the purposes of notice pay. It cannot be retrospectively extended if there is an express clause within the contract.

 

 

Case law report here:

 

 

http://www.lexology.com/library/detail.aspx?g=07276896-8c48-44ce-a70d-70f749bc63cc

 

 

I would send them a letter before action requesting payment and citing the contractual term and above case law. If they fail to pay up, you can go for a breach of contract claim in the county court, or wrongful dismissal claim in the Employment Tribunal.

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