@morrisons Received PCN from PE at Morrisons

[aks57]

Hi,

 

I request for somebody's attention in helping me out here.

 

Yesterday, I received a PCN in the post for £85 (£50 if paid within 14 days) from PE with ANPR showing my number plate overstaying 39 minutes more than the prescribed 2hours max. stay at Morrisons. I did go to the car park on the mentioned date but there was a massive traffic jam because of Guy Fawkes night and it took me 45 minutes to get out of the parking lot, all the time standing in the jam.

 

I have gone through the threads and almost all of them refer to the cases where there is no traffic jam causing delays. I have to reply back to them but I am confused whether to go the regular route (the standard reply templates on this website) and question their GPEOL or should I mention them the reason for delay as Traffic Jam and refute their claim.

 

If in my response I am mentioning the reason for delay as traffic jam and referring to myself as the registered keeper would it be better to put it as..... "I have been informed by the driver about the delays due to traffic jam....." or would it be better to just say about the traffic jam directly without referring to the driver part (which may/may not highlight me as the driver)?

 

Any advice is greatly appreciated.

 

 

[honeybee13]

Hello and welcome to CAG.

 

I expect the forum guys will be along over the course of the day with advice for you, please bear with us until they're able to get here.

 

My best, HB

[armadillo71]

Just appeal to PE with;

 

As registered keeper of vehicle reg xxx xxx I have received your parking charge notice xxxx xxxx.

 

I wish to make it clear that I am not liable for this charge.

 

Please cancel this charge forthwith, or alternatively issue a valid code for the independent appeals service POPLA.

 

I am under no obligation to name the driver at the time of event.

 

No further correspondence with Parking Eye will be entered into regarding this matter.'

 

Head the letter appeal in big writing.

 

 

In the meantime get down to Morrisons and complain vigorously about a valued customer being sent demands for money, when their own car park management systems , caused you to lose 45 minutes of your day!!

Don't take no for an answer as they can get the charge cancelled.

[aks57]

Thanks to both of you for your replies. So from armadillo71 message, does it mean that there is no point in defending the case with PE. Instead just try to go for POPLA. Is this correct? I will also try to speak to Morrisons rep. but even if they assure me that they will get the charge cancelled, how will i get confirmation that PE will not come back later with a court summon as I will not be paying them? Will they be sending any confirmation if Morrisons asks them?

[armadillo71]

Thanks to both of you for your replies. So from armadillo71 message, does it mean that there is no point in defending the case with PE. Instead just try to go for POPLA. Is this correct? I will also try to speak to Morrisons rep. but even if they assure me that they will get the charge cancelled, how will i get confirmation that PE will not come back later with a court summon as I will not be paying them? Will they be sending any confirmation if Morrisons asks them?

 

 

You are appealing to PE so they can't issue a claim because you ignored the charge notice. You will win at POPLA so, yes you want them to give you the code ( which they have to. )

 

 

At the same time you have to complain to the manager of the store, about the distressing claim for money that you have received, due to the traffic management system that is in place.

As already said, morrisons can and should get the charge cancelled. You have to not be fobbed off by the manager.

There is an email address for the head honcho, but I can't find it at the moment.

[aks57]

Thanks for the reply. I will reply as advised. If you can find the Morrisons Manger id, could you please give it to me. Meanwhile I will also try to search it on the website.

 

Thanks

[aks57]

I am wording the letter as advised. Do I need to sign it as well?

[armadillo71]

I am wording the letter as advised. Do I need to sign it as well?

 

 

No. Just your print name.