I request for somebody's attention in helping me out here.
Yesterday, I received a PCN in the post for £85 (£50 if paid within 14 days) from PE with ANPR showing my number plate overstaying 39 minutes more than the prescribed 2hours max. stay at Morrisons. I did go to the car park on the mentioned date but there was a massive traffic jam because of Guy Fawkes night and it took me 45 minutes to get out of the parking lot, all the time standing in the jam.
I have gone through the threads and almost all of them refer to the cases where there is no traffic jam causing delays. I have to reply back to them but I am confused whether to go the regular route (the standard reply templates on this website) and question their GPEOL or should I mention them the reason for delay as Traffic Jam and refute their claim.
If in my response I am mentioning the reason for delay as traffic jam and referring to myself as the registered keeper would it be better to put it as..... "I have been informed by the driver about the delays due to traffic jam....." or would it be better to just say about the traffic jam directly without referring to the driver part (which may/may not highlight me as the driver)?
Any advice is greatly appreciated.