Motor Mile Finance - Credit File

[princess901028]

Hi All,

 

I really hope you can help me. I've been repaying my payday loans over the last 18 months and I am almost there except 1 now (hurrah! ).

 

I had 2 debts with Motor Mile Finance which are both now zero balances, and dispite reading loads of posts here they have always replied to my emails, until now that is. I was speaking to someone called Amir, would literally get replies within minutes sometimes. As soon as I paid the balanes I have had nothing.

 

So on my credit file it only showed 1 of the debts from MMF, not the other. I paid the one on my credit file first for obvious reasons then a week later cleared the other one. 3 days after I cleared the other one, MMF then put that debt onto my credit file as outstanding. They also left the other debt outstanding.

 

Neither are outstanding.

 

I have constantly emailed them, they are ignoring all my messages and ive had no reply.

 

Can you give me some advise on what I can do now please?

 

I would like to complain but how and to who?

 

Thanks everyone, you have helped me get into the position where I am now with only 1 PDL outstanding!

[BRIGADIER2JCS]

This is typical of MMF,

 

 

You need to make a formal complaint which obliges MMF to investigate and respond within 56 days.

Just state clearly the events that have brought you to making the complaint and what you want done

to remedy it.

With MMF don't ask for what you want Tell them!!

 

 

Address the complaint to Mr Neil Petty Director send by recorded signed for post and check delivery.