Motormuppets & Swift Sterling

[suemumof3]

I have been receiving a ridiculous amounts of emails, texts and automated calls to my place of work from this lot and until today when I spoke to them (I know not advised) that the alledged debt is for a Swift Sterling payday loan taken in 2012. The only thing I would discuss on this rather amusing call was to tell them to remove my work number from their system.

The very strange thing is that only on Wednesday did I send them by recorded delivery a letter of complaint requesting proof of debt, confirmation of who the debt is with (as this has until today not been disclosed), full statement of accounts and for the account to be put on hold as it is in dispute. This was signed for by the aptly named MMF at 10.16 yesterday (Thursday).

Laura with no surname told me I had not written to them and that I had not communicated my queries with them in anyway?????????? Really?????? I can prove all written requests and receipt of them by MMF. She asked me what the complaint was about, told her to read the letter, then if I wanted a manager call back to which I politely replied that I do not want to speak to anyone from their company over the phone and would request responses to my numerous emails would suffice and that I would be reporting them should I not receive a satisfactory response to my complaint.

Now what I am wanting some advice on is considering they are in receipt of my formal complaint and have actually stepped up their harrassment, what do I do next?

[BRIGADIER2JCS]

To who did you address the formal complaint?

 

 

Often letters mysteriously seem to disappear when not addressed to a specific person at MMF.

 

 

May be a good idea to send a copy by normal post with free proof of posting to Mr Rob Sands, Compliance Director MMF Ltd. Marked Private & Confidential. Also don't use the PO Box No. in the address this seem to be a black hole that attracts letters.

[renegadeimp]

Regarding the continued harassment see Harrison vs link

[BRIGADIER2JCS]

Regarding the continued harassment see Harrison vs link

 

 

And Roberts V BOS

[suemumof3]

Thank you, I sent it to Protection House, 83 Bradford Road, Leeds, LS28 6AT. I will send the letter to Mr Sands too as my complaint seem to have generated full blown recovery action on the accounts, I am getting messages daily telling me that they are going to arrive at my home unannounced!

[renegadeimp]

Rob sands is no longer with MMF or at least he's not according to the phone muppets. Sadly, those messages are also automated. MMF do not care about the law or the fact they are treading the line between potential harassment and criminal harassment.